What is Mention?
Pros from reviewers
-
Responsive customer service: Mention is known for its responsive customer service, as demonstrated by their appreciative response to user feedback and their commitment to continuous improvement and evolution.
-
Efficient keyword monitoring and blocking: Mention is highly effective in tracking and blocking irrelevant keywords, thus saving users from unnecessary spam that other apps might inundate them with
-
Comprehensive social media coverage: Mention offers extensive coverage of all social media platforms and internet sources, making it a one-stop solution for managing and tracking a brand's online presence
-
User-friendly dashboard: The Mention dashboard is easy to use for both personal and business purposes, making it a convenient tool for managing social media accounts
-
Alert feature: Mention's alert feature allows users to create alerts within broader alerts using tags, simplifying the process of monitoring specific keywords or brand mentions
Cons from reviewers
-
Persistent account verification: Mention frequently requires users to log in and verify their accounts with platforms like LinkedIn, which can disrupt workflow and delay prompt delivery
-
Limited data display options: Despite its comprehensive coverage and user-friendly dashboard, Mention lacks a variety of data display options, limiting the ways users can view and analyze their data
-
Complicated user interface: Some users find the user interface to be complex and not intuitive, making it difficult for new users to navigate and utilize the software effectively
-
Limited historical data: Mention does not provide historical data, only data from the point of sign up, which can limit the depth of analysis and insights
-
Poor customer support: Some users have reported unsatisfactory experiences with Mention's customer support, citing lack of responsiveness and assistance in resolving issues.
Main features
Starting Price
Free Plan
Multi-platform integration
Detailed analytics and reports
Real-time monitoring
Crisis management
Competitor analysis
Starting Price
$49
/ month
Free Plan
No
Multi-platform integration
Detailed analytics and reports
Real-time monitoring
Crisis management
Competitor analysis
How Mention compare to similar software?
Product
Price
$49
/ month
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
While both Mention and Sprout Social are robust social media management tools, they are designed to serve slightly different purposes, catering to distinct aspects of social media strategy.
Mention positions itself primarily as a social listening and brand monitoring platform. Its core strength lies in tracking brand mentions across the web and social media in real time. This capability allows businesses to stay informed about public sentiment, competitor activity, and trends in their industry. Mention’s detailed insights and audience analysis features make it especially valuable for brands looking to prioritize reputation management and market research.
In comparison, Sprout Social focuses on providing a comprehensive set of tools for social media management, including publishing, engagement, analytics, and collaboration. It enables users to schedule posts across multiple platforms, track campaign performance, and respond to customer inquiries—all from a centralized dashboard. Sprout...
Mention
Monitor, analyze, and engage to elevate your brand’s digital presence
Sprout Social
Grow, engage, thrive
Hootsuite and Mention are user-friendly tools designed for social media management and monitoring, but each focuses on different areas, which may influence your decision based on your business needs.
Hootsuite is a comprehensive social media management platform that allows users to schedule posts, manage multiple accounts, and analyze performance across various social channels. With Hootsuite, you can plan and execute content strategies, engage with your audience, and measure the success of your campaigns. It also offers a range of integrations, making it a powerful tool for businesses aiming to streamline their social media operations. Hootsuite’s strength lies in its ability to handle large-scale social media scheduling and reporting across platforms like Facebook, Twitter, LinkedIn, and Instagram, making it ideal for businesses focused on broad social media management and growth.
Mention, on the other hand, is primarily a social listening tool designed to monitor online mentions of...
Mention and Zoho Social are popular social media management tools, offering essential features for brand monitoring, audience engagement, and social media analytics. However, the key difference between these two platforms lies in their focus and depth of capabilities.
Mention is known for its strength in social listening and brand monitoring. It allows users to track online mentions of their brand, competitors, or industry terms across social media and the web in real time. This tool is particularly effective for businesses looking to enhance their reputation management, track customer sentiment, and gain actionable insights from online conversations. Mention is streamlined for social monitoring, making it an ideal solution for businesses that prioritize staying informed about what people say about their brand and industry.
On the other hand, Zoho Social offers a more comprehensive suite of social media management features, including scheduling posts, monitoring interactions,...
Mention
Monitor, analyze, and engage to elevate your brand’s digital presence
Zoho Social
Power up your social media presence and drive business growth
Who is Mention best for according to our reviewers?
Social Media Managers: Professionals who manage social media accounts for businesses or individuals. Mention allows them to monitor brand mentions, track community engagement, and connect multiple social media accounts for comprehensive coverage
Business Owners: Entrepreneurs who need to monitor their brand's online presence and reputation. Mention provides them with crucial insights into public perception, helping them time their ad campaigns and network engagements for optimal results
Individual Users: People who want to monitor mentions of their personal brand or any other keywords of interest. Mention allows them to track mentions across various online sources and respond appropriately.
Digital Marketers: Professionals who manage a company's online marketing efforts. Mention's early warning feature helps them manage online brand reputation and monitor digital marketing activities
PR Professionals: Individuals who handle public relations for a company or brand. Mention's alert feature allows them to manage brand discussions and handle any potential brand crises promptly
Mention Reviews
4.3
Mention rating
4.5
Ease of use
4.5
Customer service
4.5
Value for money
4.4
Likelihood to recommend
4.5
Features
10 Mention Reviews
-
Scott J
An Essential App as Crucial as a Business Bank Account
This software is essential for businesses with an online presence, as it helps monitor digital marketing. Its standout feature is the "early warning" application that aids in managing online brand reputation. I'm impressed by its effectiveness and accuracy, although I'm unsure of the specific crawlers or algorithms used. I've never needed to contact customer support, which is a testament to its quality. While the free version has limitations, it's still beneficial for a growing business.
August 27, 2024
-
Ashley
Boost Your Brand Awareness with Mention: A Must-Have for Social Media Pros
I've successfully managed brand awareness for various companies using this tool. It's crucial for monitoring brand discussions around the clock. It's great for promptly handling any brand crisis. The full features may be costly for small businesses, but they're worth it.
August 20, 2024
-
Vincent Smith
An Appreciative User's Review of Mention: Features, Support, and Future Prospects
I've been a dedicated user of Mention for a couple of years now, utilizing it across various projects and companies. It's been a great tool for picking up alerts, even though there are occasional hiccups when the company name is a common word. One of the things I appreciate about Mention is the opportunity it provides for self-learning. Their guides are comprehensive and experimenting with the software can be quite an adventure. It's like a treasure hunt, where you discover new features and ways to use the software that you didn't know existed! As for their support team, they've always been responsive. Yes, there was a time when my bug fix request wasn't prioritized, but they were honest about it. They explained that they had other pressing issues to address at the moment. I appreciated their transparency and the fact that they didn't make false promises. Their responses were detailed and thorough, which showed me that they took the time to understand my issue. It's clear that they value their customers and are working hard to improve their service. I'm excited to see how they continue to evolve and enhance their customer support. My rating is specifically for the support team, who I believe are doing their best under challenging circumstances. I'm confident they'll continue to improve and provide even better service in the future.
August 10, 2024
-
Jemima M
ORM and Social Listening Tool: Mastering Brand Reputation
I have utilized Mention software for monitoring my company's brand name on social media and conducting reputation analysis. It enables me to track every mention of our brand and respond appropriately. However, it occasionally fails to display some significant mentions.
June 30, 2024
-
Jennifer Davis
Understanding Your Social Footprint
As a growing business, my company's social media presence is vital, and we also need to monitor our competitors. Mention is the ideal solution for us, saving us time from toggling between windows and apps. It's the best app for tracking our business's social media presence, showing us how often our brand is mentioned and monitoring our social media activities. It's user-friendly and affordable. With Mention, we can also keep an eye on our competitors. However, it doesn't provide historical data, only data from when we signed up. But overall, there are no significant drawbacks that worry me.
June 18, 2024
-
Jerry Davis
Top-tier Social Media Monitoring with Mention
I think Mention.com is a great platform for businesses and individuals to monitor their brand's online presence and reputation. I like its user-friendly nature and various features, including its ability to monitor multiple social media accounts and other online sources. I'm impressed by its social listening capabilities, its ability to track multiple brands at once, and its customizable filters and alerts. However, I feel it could improve its reporting and user interface, and expand its API integration options.
June 11, 2024
-
Martha Brown
Thrilled by the Efficiency and Real-Time Updates of Mention.com
I absolutely love using Mention.com! It's such an exciting and efficient software that provides me with real-time updates about my brand and competitors. It's incredibly empowering to be able to respond to PR issues as they arise. I'm thrilled with its performance!
June 3, 2024
-
Joyce G
Mention: Streamlining Social Media Monitoring for You
I feel that Mention is easily substituted by other tools and has lost its charm over time. Despite its easy setup and personalized social media reporting, it persistently requires me to log in and verify my accounts with platforms like LinkedIn. This is an issue as it hinders prompt delivery and is more disruptive than beneficial. It appears that platforms like LinkedIn or Facebook don't trust them.
May 28, 2024
-
Michael Davis
Stay Informed, Stay Ahead: The Ideal Performance Tool
Mention has been an invaluable tool for me, providing crucial insights that have aided in our expansion into new sectors and services. It has enabled us to measure public perception of related activities and rival products, helping us to better time our ad campaigns and network engagements for optimal results. What I value most about Mention is its comprehensive range of services that fully manage our business and project images and interests. I especially like the alert feature, which allows me to use tags to create alerts within broader alerts, effectively simplifying our work. However, I feel the user interface could be simplified to make navigation easier for new users. We chose Mention because it suits our specific project or campaign needs.
May 13, 2024
-
Natalie S
Mention: Unparalleled in Web Monitoring Capabilities
I strongly recommend using Mention for monitoring clients, competitors, and crucial keywords as it offers the most thorough web tracking. The reports and statistics are outstanding, and I value the feature to export PDFs for client presentations. I also supply clients with the spreadsheets created by Mention for more in-depth data. The software is user-friendly and provides total coverage. However, I wish I could include my logo in the PDF reports. The vendor responded to my review, thanking me for my feedback and said they would discuss my suggestion with their team.
April 13, 2024
