What is FreeAgent?
Pros from reviewers
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Improves efficiency and effectiveness: FreeAgent significantly enhances the productivity and performance of teams, enabling them to operate as a cohesive, revenue-focused unit
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Automation and integration features: The software's automation capabilities and integration with Zapier allow for the creation of numerous marketing automation workflows, saving considerable time
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Intuitive and easy to navigate: FreeAgent's platform is user-friendly, simplifying the tracking of joint marketing and sales pipelines. It also has a low learning curve
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Outstanding customer support: The customer support provided by FreeAgent, including from senior leadership, is exceptional. They are quick to respond and escalate any issues, and value customer feedback to shape their product roadmap
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Customizable and feature-rich: FreeAgent offers a high degree of customization and a wealth of features. New features are constantly being added, and the vendor is highly supportive in developing enhancement requests.
Cons from reviewers
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Tedious search function: Some users find the search function in FreeAgent a bit cumbersome and struggle to refine search parameters. This could potentially slow down the process of finding specific information within the system
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Limited integration between CRM apps and Lines interface: Some users would appreciate more integration between the CRM apps and the interface FreeAgent refers to as Lines. This lack of integration could potentially limit the software's functionality
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Only allows for monthly payroll: FreeAgent only allows for monthly payroll, which could be a limitation for businesses that operate on a different payroll schedule.
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Limited reporting/dashboard capabilities: Despite the overall positive feedback, the reporting and dashboard features of FreeAgent could be more robust. This limitation can affect the ability to analyze and visualize data effectively
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Inability to delete unnecessary contacts: FreeAgent does not allow users to delete contacts that are no longer needed. This could lead to clutter and confusion within the system
Main features
Starting Price
Free Plan
Cloud-based
Third-party integrations
Multi-currency and multi-language support
Comprehensive features
Robust security measures
Starting Price
N/A
Free Plan
No
Cloud-based
Third-party integrations
Multi-currency and multi-language support
Comprehensive features
Robust security measures
How FreeAgent compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is FreeAgent best for according to our reviewers?
Sales & Marketing Teams: These teams can benefit from FreeAgent's automation features and Zapier integration, which can significantly improve efficiency and effectiveness. The platform allows for the creation of numerous marketing automation workflows, saving time and enhancing productivity
Accounting Teams: FreeAgent's VAT filing capabilities, customer service, and superior product offering make it a preferred choice for accounting teams. The software simplifies the process of filing VAT returns and offers superior customer service compared to other accounting packages.
Small IT/CS Teams: FreeAgent's ease of customization, readily available documentation, and highly customizable external customer support portal make it an ideal choice for small IT/CS teams. The CRM is feature-rich and the customization options are extensive, making it a valuable tool for these teams
Start-ups: FreeAgent's extensive feature set, automation capabilities, and customization options make it a good fit for start-ups. The software can assist in tracking changes and updates, keeping teams accountable, organized, and focused
Sole Traders: FreeAgent's user-friendly interface, online tutorials, and proactive support team make it an excellent tool for sole traders. The software simplifies transactions and reduces the need for complex jargon, making it easier for sole traders to manage their finances
FreeAgent Reviews
4.6
FreeAgent rating
4.5
Ease of use
4.5
Customer service
4.2
Value for money
4.4
Likelihood to recommend
4.2
Features
23 FreeAgent Reviews
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Keith A
Seamless Bank Feed Integration: Crucial for Effective Financial Management
Lastly, the bank feed integration in FreeAgent is seamless. It provides real-time updates on my financial status, which is crucial for effective financial management.
September 9, 2024
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Anna Miller
FreeAgent's Tax Estimation: Simplifying Compliance and Eliminating Guesswork
The tax estimation feature in FreeAgent is fantastic. It takes the guesswork out of tax preparation and ensures that I'm always compliant
September 2, 2024
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Wiley
Exceptional Customer Support: FreeAgent Delivers Responsive and Knowledgeable Assistance
I've had a great experience with FreeAgent's customer support. They're responsive, knowledgeable, and always ready to assist
August 27, 2024
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Noah Miller
Excellent Software with Great Customer Support
Compared to other products like Sage and QuickBooks, I am very satisfied with FreeAgent. I find its customer service and the product itself to be superior to other accounting packages I have used.
August 20, 2024
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Billy M
Efficient Payroll Management with FreeAgent
The payroll feature in FreeAgent is a lifesaver. It's simplified the process of managing employee salaries and leaves no room for errors
August 12, 2024
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Amy Davis
Efficient Project Management with FreeAgent: Keeping Projects Organized and On Track
I appreciate the project management capabilities of FreeAgent. It has helped me stay organized and on top of all my projects
August 6, 2024
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Zadie M
FreeAgent's Multi-Currency Support Simplifies International Transactions
The multi-currency support provided by FreeAgent is excellent. It has made dealing with international clients much easier for me
July 28, 2024
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Karen Brown
Webinars & Personalized Phone Calls: A Review on FreeAgent
I find the webinars and one-to-one phone call instructions on how to use FreeAgent extremely helpful, especially since I'm just starting out as a sole-trader. I also appreciate the frequent emails updating me on various aspects of the service. I believe it's an excellent accounting tool.
July 23, 2024
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Kellen G
FreeAgent's Invoicing: A Small Business Owner's Time-Saving Solution
As a small business owner, I find FreeAgent's invoicing feature particularly useful. It's streamlined, efficient and saves me a lot of time
July 14, 2024
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Jerry
Once Again, Exceptional Service
Once again, I received an immediate email response with the exact solution that worked perfectly.
July 8, 2024
