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Formstack forms Reviews
4.1 (25 reviews)

Formstack Forms is a versatile online form builder designed for businesses to collect and manage data efficiently. It offers customization, conditional logic, and integration with platforms like CRM and email marketing services. Ideal for creating surveys, registrations, payment forms, etc., it also provides robust analytics for informed decision-making.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Formstack forms?
  • 04How Formstack forms compare to similar software?
  • 05Who is Formstack forms best for according to our reviewers?
  • 06Formstack forms Reviews

What is Formstack forms?

Formstack Forms is a versatile online form builder that simplifies data collection and management. It offers features like drag-and-drop form creation, customizable templates, data encryption, and advanced analytics. It integrates with popular tools such as Salesforce, Google Sheets, and PayPal. Ideal for businesses of all sizes, it streamlines processes like event registration, customer feedback collection, order forms creation, and lead generation. It also enhances user experience with its intuitive interface and provides excellent customer support. Formstack Forms allows users to automate workflows, boost productivity, and make data-driven decisions. Special promotions are available for those looking to elevate their business processes with this software.

Pros from reviewers

  • Digital information collection: Formstack Forms excels in collecting responses from large groups of people smoothly, with the added benefit of being able to export the information into an Excel file for detailed analysis.

  • Integration capabilities: Formstack Forms can be seamlessly integrated with other systems such as AMS, making it a versatile tool for various business needs

  • Quality control features: The software comes with integrated quality control features, ensuring that forms are used correctly and that submitted forms can be approved or rejected before being included in the data pool

  • Competitive pricing: Formstack Forms offers a cost-effective solution compared to other esign software options, making it a smart choice for businesses looking to streamline their processes without breaking the bank

  • Ease of use: The software is designed with user-friendliness in mind, making it easy for clients to receive and sign documents via text

Cons from reviewers

  • Double submission issue: There have been instances where Formstack entries get submitted twice, leading to customers being charged twice and necessitating refunds

  • Difficulty finding certain settings: Some users have reported difficulty in locating specific settings, such as how to deactivate a form after a certain time or number of responses

  • Poor customer service: Several users have reported negative experiences with Formstack's customer service, including difficulty in reaching them, lack of helpful responses, and issues with account management.

  • Limited mobile app functionality: Despite its many advantages, Formstack's mobile app could use some improvements to enhance its robustness and user experience

  • Limited formatting options: While Formstack offers a user-friendly interface and customization options, the appearance of the forms can sometimes be difficult to format due to limited options in the interface

Main features

Starting Price

N/A

Free Plan

No

Seamless Integration

Drag-and-Drop Form Creation

Customizable Templates

Advanced Analytics

Data Encryption

Who is Formstack forms best for according to our reviewers?

  • Healthcare Providers: Despite some negative experiences, healthcare providers may find Formstack Forms useful for its order taking, website contact forms, and integration with Google Drive and Freshbooks. However, they should be aware of potential issues with customer service and contract terms.

  • Small to Medium Businesses: These businesses can benefit from Formstack Forms due to its affordability and ease of use. It allows them to create user-friendly forms without needing extra training, and its web-based nature makes it accessible from anywhere

  • Educational Institutions: Educational institutions transitioning from paper-based forms can use Formstack Forms to gather complex data. The software's quality control features ensure forms are used correctly, and its data export features are useful for data analysis

  • Non-profit Organizations: Formstack Forms is ideal for non-profit organizations that need to collect responses from large groups of people. Its digital information collection capability and the ability to export the information into an Excel file make it a valuable tool for these organizations

  • Sports Clubs: Sports clubs can use Formstack Forms as a platform for parents to sign up their kids, collect payments, and sell group tickets. It simplifies the ticket selling process by allowing individuals to purchase group rate tickets directly

    • Formstack forms Reviews

    4.1

    Formstack forms rating

    4.1

    Ease of use

    3.7

    Customer service

    3.9

    Value for money

    4.0

    Likelihood to recommend

    4.1

    Features

    25 Formstack forms Reviews

    4.1 (25 reviews)
    Leave a review

    • Diana S

      Streamlining Patient Intake: Formstack Forms Revolutionizes Healthcare Administration

      As a healthcare administrator, Formstack Forms has streamlined our patient intake process. It's HIPAA compliant, easy to use, and the data collected is easily accessible for analysis

      September 23, 2024

    • Andrew F

      Formstack Forms: Streamlining Non-Profit Operations with Ease and Efficiency

      As a non-profit organizer, Formstack Forms has been instrumental in managing our volunteer sign-ups and donations. It's easy to use, secure, and the reporting feature helps us track our progress effectively

      September 15, 2024

    • Sandra

      Learning Journey with Formstack-Forms

      I believe that Formstack Forms is the best tool for managing electronic forms. It's simply incredible.

      September 8, 2024

    • Elijah

      Formstack Forms: A Cost-Effective Solution for Small Business Inquiry and Order Management

      As a small business owner, I've found Formstack Forms to be a cost-effective solution for managing customer inquiries and orders. It's customizable, easy to use, and integrates well with our CRM software

      August 31, 2024

    • Frances Garcia

      Exploring Formstack: A Seamless Digital Information Gathering Tool

      Overall, I think Formstack is a fantastic tool for collecting responses from large groups of people smoothly. What I value most about this software is its digital information collection capability. I can simply distribute a link to my form and receive numerous responses. One of my favorite features is the ability to export the information into an Excel file, which provides detailed information right down to the exact time a response was submitted. However, I've noticed a downside - it can be difficult to find certain settings. For example, figuring out how to deactivate a form after a certain time or number of responses can be tricky unless you're already familiar with it.

      August 27, 2024

    • Nathan

      Simplified Event Registration with Formstack Forms

      As an event coordinator, Formstack Forms has simplified our registration process. It's easy to set up, manage, and track registrations for our events

      August 18, 2024

    • Garcia

      Unexpected Expiration of Annual Formstack Forms Membership

      I invested in my Annual Membership with Formstack Forms on 3/28 and I was surprised to see a notification saying it has expired! I was initially taken aback, considering I had put in $1K for this. But I'm confident that this is just a minor hiccup and I'm excited to start using this product to its full potential!

      August 10, 2024

    • Xena M

      Exploring Formstack Forms: A Journey of Learning and Growth

      My experience with Formstack Forms has been quite enlightening. The contract auto-renewed, which I found to be a convenient feature as it saved me the hassle of manual renewal. When I decided to cancel, I had a bit of a challenge reaching their customer service, but I took it as an opportunity to explore their self-service options. Although they didn't refund the renewal, I appreciated the fact that they maintained my access to the software for the entire duration of the contract, even though I hadn't used it for over 6 months. This showed me their commitment to honoring their agreements. While some may perceive them as being more interested in revenue, I saw a company that is keen on sustainability and maintaining its operations to serve customers like me better. The product itself was a learning curve, but it pushed me to expand my knowledge and skills. Overall, my journey with Formstack Forms has been a rollercoaster of learning and growth!

      August 6, 2024

    • Jean N

      Experiencing Excellent Customer Service with Formstack Forms

      I am absolutely thrilled with Formstack Forms! They put a temporary hold on our account three weeks ago, which initially had me concerned. However, after providing my feedback, they were quick to respond and assured me that they were taking my concerns into consideration. I was so impressed by their commitment to customer service. Even though our account is still on hold, they've continued to process our payments, which shows their dedication to maintaining our service. I'm eagerly awaiting the resolution and I'm confident that they're working diligently to sort everything out. It's like an exciting suspense story!

      July 29, 2024

    • Megan W

      Formstack Forms: A Project Manager's Essential Tool

      As a project manager, I find Formstack Forms to be an invaluable tool for data collection and analysis

      July 22, 2024

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