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Facelift cloud Reviews
4.6 (19 reviews)

Facelift Cloud is an all-inclusive social media management tool aimed at simplifying online marketing tasks. It provides features for content creation, community management, advertising, monitoring, and analytics. The software allows businesses to handle multiple social media platforms from a single dashboard, enhancing efficiency and uniformity in digital communication. It also offers data-driven insights to refine social media strategies.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Facelift cloud?
  • 04How Facelift cloud compare to similar software?
  • 05Who is Facelift cloud best for according to our reviewers?
  • 06Facelift cloud Reviews

What is Facelift cloud?

Facelift Cloud is a comprehensive social media management software that helps businesses streamline their online marketing strategies across various platforms. It allows businesses to manage all aspects of their social media activities, including content creation, scheduling, publishing, monitoring, and analysis from a single interface. The software supports multiple networks like Facebook, Instagram, Twitter, LinkedIn, etc. It also provides tools for community management, advertising, moderation, customer engagement, and compliance with social media regulations. Facelift Cloud's analytics feature offers insights into performance metrics to enhance marketing campaigns. It features an intuitive dashboard for easy tracking of all social media activities. The software is suitable for businesses of all sizes aiming to boost their social media presence and engagement effectively and efficiently. Special promotions are available on Facelift Cloud to help businesses elevate their social media game.

Pros from reviewers

  • Detailed Rights Management: The software offers detailed rights management, allowing permissions to be broken down extensively and enabling efficient organization of various teams and roles

  • Excellent Support: Facelift Cloud provides flawless support, offering quick help via chat and promptly fixing even larger problems, making it a reliable tool with excellent customer service

  • Customizable Approval Process: The software offers an adaptable approval process that is tailored exactly to the user's needs, allowing for a neat representation of different channels and efficient coordination with external agencies and various internal colleagues.

  • Centralized Organization: Facelift Cloud allows for all channels to be centrally organized and easily visible, making it a time-saving assistant in managing social media

  • Versatile Tool: Facelift Cloud is a versatile tool, covering areas from post creation and monitoring to comments and even the ability to place ads directly in the tool, making it an essential tool for social media activities

Cons from reviewers

  • Limited usability: Despite its extensive features, some users have noted that the usability of Facelift Cloud could be improved in certain areas

  • High cost: Facelift Cloud is considered quite expensive, with many features costing extra, which may not be affordable for all businesses

  • Outdated reporting tool: Some users have found the reporting tool to be outdated and sometimes unclear, suggesting that improvements in this area could enhance the overall user experience

  • Lack of support for certain content types: Facelift Cloud currently does not support planning for Stories or IGTV videos, which can be a significant drawback for businesses heavily invested in these types of content.

  • Limited app functionality: The functionality of the associated app (particularly for Android users) has been described as lacking, with users suggesting that it could be made more extensive

Main features

Starting Price

N/A

Free Plan

No

Tools for Community Management and Compliance

Analytics Feature

Comprehensive Social Media Management

Single Interface

Multiple Network Support

Who is Facelift cloud best for according to our reviewers?

  • Social Media Managers: These professionals can use Facelift Cloud to manage all their social media activities across various channels. The software allows for easy coordination with external agencies and internal colleagues for approvals, content planning, and more. It also helps in organizing internal queries or information in dialogue with customers, keeping the entire process together and always traceable

  • External Moderators: Facelift Cloud allows for efficient organization of a large number of external moderators and internal employees who interact with users in different teams, thanks to the highly customizable rights assignment. The software is also continuously evolving and considers the feedback and desires of its users, making it a robust tool for external moderators.

  • Marketing Teams: Facelift Cloud is beneficial for marketing teams as it offers a wide range of functions, including post creation, monitoring, comments, and even the ability to place ads directly in the tool. It allows for a neat representation of different channels, particularly when managing various Facebook or Instagram channels with colleagues from other countries

  • Customer Service Teams: Facelift Cloud is a reliable tool for customer service teams, offering excellent support and a detailed rights management system. It allows for the orchestration and coordination of different locations or subsidiaries, making it easier to manage customer interactions across all channels

  • Content Creators: For content creators, Facelift Cloud provides a shared image and video database in the MediaDatabase, eliminating the need to send and adjust images. They can simply upload the right image in the right size, tag it, and it's done. The tool also offers a planning feature or dashboard that allows them to see and approve the content planned for each client at a glance

    • Facelift cloud Reviews

    4.6

    Facelift cloud rating

    4.2

    Ease of use

    4.8

    Customer service

    3.9

    Value for money

    4.0

    Likelihood to recommend

    4.1

    Features

    19 Facelift cloud Reviews

    4.6 (19 reviews)
    Leave a review

    • Victoria Williams

      Facelift Cloud: Impressive Crisis Management Feature for PR Professionals

      As a PR professional, I was impressed by Facelift Cloud's crisis management feature. It alerted us in real-time about any negative comments or reviews, allowing us to respond promptly

      August 10, 2024

    • Nicholas Davis

      Highly Valuable Tool for Social Media Management

      Facelift-cloud is a robust tool that enhances my efficiency at work. It offers me invaluable and time-saving assistance in my daily social media tasks, particularly in planning/publishing, community management, and reporting. Facelift is constantly evolving and considers the feedback and desires of its users. The support and care provided are excellent. However, I find that the individual modules are not interconnected enough for my needs. For instance, I can use tags in the publisher or community management, but they are not always accessible as filters in the reporting. Many issues have been identified and included in the development roadmap. I chose Facelift because of its comprehensive package and the optional extension, Facelift Social Share.

      August 6, 2024

    • Steven Davis

      Efficient Social Media Management with Facelift Cloud

      As a communications specialist, I appreciated Facelift Cloud's ability to centralize all our social media activities. This made it easier to manage and monitor our online presence

      July 29, 2024

    • Hadley M

      The All-in-One Cloud Solution for Mid-Sized Businesses

      I use Facelift Cloud to manage my entire social media presence, including a media library with the right formats. The workflow functions well due to the sophisticated approval strategy options. The clear planning and the individual, interlocking possibilities and features make it a comprehensive package. The product can be a bit challenging and large for beginners, but the individual videos and the blog provide good guidance. It would be beneficial to have a few interactive webinars. What I miss is the ability to preview posts for all platforms and the ability to post stories with multiple images/pages directly from the app. I chose Facelift because the "package" convinced me. The opportunity to start small despite the size of Facelift convinced us as a company and me personally. We switched to Facelift because of the price-performance ratio, the expandability, and the support.

      July 23, 2024

    • Heather N

      Outstanding Social Media and Community Management Tool with Top-Notch Support

      We have successfully expanded our collaboration with external moderators using Facelift Cloud, extending it to new channels beyond Facebook, including publishing. We feel well supported by Facelift Cloud, with regular exchanges and openness to improvement suggestions, which we are proactively informed about. Our communication with Facelift is excellent. We primarily use the moderation and publishing modules. The moderation module allows us to efficiently organize a large number of external moderators and internal employees who interact with our users in different teams, thanks to the highly customizable rights assignment. The publishing module is largely self-explanatory, although there are a few minor usability improvements that could be made. However, the initial look into the next version of this module seems promising. In general, if we encounter any problems, the support is quick and straightforward. Communication on more complex topics is transparent and goal-oriented, keeping us always updated. The creation of individual reports can sometimes be a bit cumbersome.

      July 15, 2024

    • Johnny Johnson

      Scalability Benefits for Small Businesses with Facelift Cloud

      As a small business owner, I appreciated Facelift Cloud's scalability. It was able to accommodate our growing needs without compromising on performance or efficiency

      July 6, 2024

    • Anthony

      Comprehensive Social Media Software

      I find Facelift Cloud to be an essential tool for our social media activities. We use it to organize all our social media activities across all our channels. It's particularly helpful when coordinating with external agencies and various internal colleagues for approvals, content planning, and more. We can also organize internal queries or information in dialogue with customers through Facelift Cloud, keeping the entire process together and always traceable. However, I feel the functionality of the associated app (Android in my case) could be more extensive. I also wish we could directly respond to posts not addressed to us via the Falcon Social Cloud, but I've heard that feature is coming soon. I would also appreciate a stronger integration of the social mention tool we use. We chose Facelift Cloud mainly for its range of functions, price, and data protection (software/hosting) from Germany. We switched to Facelift because operating all our social media channels was not possible with our previous tool.

      June 30, 2024

    • Carl R

      Streamlined Social Media Planning

      I find Facelift Cloud to be very clear and organized. It's particularly useful for managing numerous social media channels and users, as well as setting up approval processes. However, it doesn't support planning for Stories or IGTV videos. I chose Facelift due to its cost-effectiveness, clarity, and the presence of local contacts.

      June 25, 2024

    • Laura Davis

      Simplified Ad Management: Facelift Cloud's Benefit for E-commerce Owners

      As an e-commerce business owner, I found Facelift Cloud's ad management feature particularly beneficial. It simplified the process of creating and managing ads across multiple platforms

      June 15, 2024

    • Zadie D

      Streamlined Planning with Facelift-Cloud

      I really appreciate the planning feature or dashboard of Facelift-cloud. It allows me to see and approve the content planned for each client at a glance. I value this clarity and the excellent support provided. I also appreciate the continuous development of the product. We have occasionally faced delivery issues, but I'm unsure if it's a problem with Facebook and Instagram or with Facelift itself. I chose Facelift over Later because the latter doesn't offer LinkedIn and moderation, both of which are provided by Facelift. I switched to Facelift when Hootsuite was being penalized by Facebook and because I felt Hootsuite lacked clarity in planning. A recent development is that our clients prefer their data to remain in Europe, which is a strong point in favor of Facelift.

      June 11, 2024

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