What is Concord?
Pros from reviewers
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User-friendly interface: Concord's interface is easy to navigate, making it accessible for any team, not just Legal. It also allows for direct editing, redlining, commenting, and chatting on the platform
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Effective customer support: Concord's Customer Success Manager is responsive and provides effective solutions to concerns. The support staff is always available and supportive
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Reliability across various situations: Concord is reliable regardless of the situation, whether it's handling 1 to 120 signatures, on desktop or mobile, for short or long documents
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Comprehensive features: Concord offers electronic signature, third party access, and the ability to track changes and set lifecycle. It also has a version control feature among many content contributors
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Centralized document management: Concord provides a centralized location for document maintenance, making it easier to manage contracts and track the signature process. It also stores all contracts in one convenient location, eliminating the need for local storage.
Cons from reviewers
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Lack of a mobile app: Despite the software's reliability, there is no mobile application available for Concord, limiting its accessibility and convenience for users who prefer to work on their mobile devices
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Inadequate customer service: There have been instances where customer service was not responsive, leaving users feeling neglected and frustrated when they encountered issues with the software
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Limited document management: While the software is generally user-friendly and efficient, its document management capabilities could be improved, as it can sometimes be challenging to locate old contracts or customer-related documents
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Inflexible approval setup: The software's linear approval setup can be restrictive for users who prefer a more flexible model that allows for simultaneous review and approval.
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Delayed integration with Salesforce: Despite promises of a quick integration with Salesforce, the process took longer than expected, causing inconvenience and limiting the software's functionality for users who rely on Salesforce for their operations
Main features
Starting Price
Free Plan
Multilingual and Large Text File Handling
Search Functionality
Sorting and Generating Features
User-Friendly Interface and Advanced Search Capabilities
Text Analysis Capability
Starting Price
N/A
Free Plan
No
Multilingual and Large Text File Handling
Search Functionality
Sorting and Generating Features
User-Friendly Interface and Advanced Search Capabilities
Text Analysis Capability
How Concord compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Concord best for according to our reviewers?
Businesses with multiple signatories: Concord is ideal for businesses that require multiple signatures on documents, as it can handle anywhere from 1 to 120 signatures on both desktop and mobile platforms
New employees: Concord is beneficial for new employees learning to use tools for contract negotiation, as it is user-friendly and essential for finalizing business
Companies transitioning from other systems: Concord is a good fit for companies looking to switch from other platforms, as it offers features such as electronic signature, third party access, and the ability to track changes and set lifecycle, which may not be available on other systems
Contract managers: Concord is suitable for individuals managing contracts and tracking the signature process with clients, as it offers straightforward user experience, easy-to-use templates, and a simple signing process
PR agencies: Concord is perfect for PR agencies, especially those experiencing rapid growth, due to its simplicity, ease of implementation, and ability to issue contracts without constant supervision.
Concord Reviews
4.6
Concord rating
4.5
Ease of use
4.5
Customer service
4.6
Value for money
4.4
Likelihood to recommend
4.3
Features
25 Concord Reviews
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Ashley C
All Good: A Review on Concord Software
I find the software, Concord, to be efficient and useful.
September 21, 2024
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Diane A
Excellent for Small and Medium Businesses
I find the Concord software extremely helpful in managing our vendor and independent contractor agreements. I especially appreciate the automated templates feature, which saves us significant time on paperwork each month. The simplicity of the software is a major advantage. However, I wish there was a feature to manage users in one panel and assign permissions by entity, instead of doing it individually for each entity. I also think the analytics feature is quite basic and could be improved.
September 16, 2024
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Danielle Miller
Invaluable Integration and Training: Empowering Informed Business Decisions
this has helped us make informed business decisions. The software's integration capabilities with other platforms like Salesforce have made it an even more valuable tool for our business operations. Lastly, the training resources provided by Concord have been instrumental in helping our team understand and utilize the software effectively.
September 7, 2024
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Cynthia Johnson
Concord in Daily Use
I use Concord daily for in-house digital signing of documents and find it extremely convenient. It simplifies working with multiple people, adding PDF files for signing, and requesting signatures from specific customers.
August 31, 2024
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George N
Fast and Simple: A Review on Concord
Quick and easy, it perfectly meets the needs of my organization.
August 25, 2024
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Albert
Highly Useful Tool for Online Document Signing
I find Concord to be a very useful tool for signing documents such as PDFs and DOCXs online. The free account is quite comprehensive.
August 18, 2024
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Patrick E
Concord's Collaborative Tools Boost Team Productivity
it's a feature that I've come to rely on heavily. The collaborative tools offered by Concord have significantly improved our team's communication and productivity
August 10, 2024
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Scott B
Top-tier Solution for Contract Signing and Management with Clients
I enjoy managing my contracts and tracking the signature process with my clients using Concord. I find the user experience of using templates to create new contracts very straightforward. The signing process is simple, easy to use, and mobile-friendly. The document management could be improved in the future, but it's satisfactory for now. I chose Concord after trying it for a month and decided to switch from Panda Doc due to difficulties in managing templates and a less than satisfactory experience in inserting fields into a simple Word document. I also found it expensive and the overall experience in 2020 was not up to par. The Concord team responded to my feedback, expressing their appreciation and commitment to improving the areas I mentioned.
August 6, 2024
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Jacob D
Efficiency Boost: Software Automates Contract Renewal Reminders
it streamlined our processes and improved our efficiency. The software's ability to automate reminders for contract renewals has saved us from potential losses due to overlooked deadlines
July 29, 2024
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Joan Smith
Need to Access Custom Fields? Think Twice!
I entered into a contract with Concord over a year ago and have experienced two significant disappointments. First, we started working with Concord in April 2016 and were promised a connection to our custom Salesforce fields within 30 days. However, even after this period, we couldn't connect to the custom fields. We were then promised it would be fixed by the end of 2017, but as of March 2017, the problem still exists. We've been paying for a service that is severely limited, with no offer of account credit or any indication of when the custom fields will be accessible. Second, one of our users, who we have been paying for, can't connect his API key to the Concord platform. Despite reaching out to their Customer Service department multiple times, we keep receiving the same vague response that the tech team is "working hard to investigate the issue". Our last two emails have been ignored for over 30 days. We feel neglected and deceived.
July 22, 2024
