What is Concord?
Pros from reviewers
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User-friendly interface: Concord's interface is easy to navigate, making it accessible for any team, not just Legal. It also allows for direct editing, redlining, commenting, and chatting on the platform
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Effective customer support: Concord's Customer Success Manager is responsive and provides effective solutions to concerns. The support staff is always available and supportive
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Reliability across various situations: Concord is reliable regardless of the situation, whether it's handling 1 to 120 signatures, on desktop or mobile, for short or long documents
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Comprehensive features: Concord offers electronic signature, third party access, and the ability to track changes and set lifecycle. It also has a version control feature among many content contributors
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Centralized document management: Concord provides a centralized location for document maintenance, making it easier to manage contracts and track the signature process. It also stores all contracts in one convenient location, eliminating the need for local storage.
Cons from reviewers
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Lack of a mobile app: Despite the software's reliability, there is no mobile application available for Concord, limiting its accessibility and convenience for users who prefer to work on their mobile devices
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Inadequate customer service: There have been instances where customer service was not responsive, leaving users feeling neglected and frustrated when they encountered issues with the software
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Limited document management: While the software is generally user-friendly and efficient, its document management capabilities could be improved, as it can sometimes be challenging to locate old contracts or customer-related documents
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Inflexible approval setup: The software's linear approval setup can be restrictive for users who prefer a more flexible model that allows for simultaneous review and approval.
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Delayed integration with Salesforce: Despite promises of a quick integration with Salesforce, the process took longer than expected, causing inconvenience and limiting the software's functionality for users who rely on Salesforce for their operations
Main features
Starting Price
Free Plan
Multilingual and Large Text File Handling
Search Functionality
Sorting and Generating Features
User-Friendly Interface and Advanced Search Capabilities
Text Analysis Capability
Starting Price
N/A
Free Plan
No
Multilingual and Large Text File Handling
Search Functionality
Sorting and Generating Features
User-Friendly Interface and Advanced Search Capabilities
Text Analysis Capability
How Concord compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Concord best for according to our reviewers?
Businesses with multiple signatories: Concord is ideal for businesses that require multiple signatures on documents, as it can handle anywhere from 1 to 120 signatures on both desktop and mobile platforms
New employees: Concord is beneficial for new employees learning to use tools for contract negotiation, as it is user-friendly and essential for finalizing business
Companies transitioning from other systems: Concord is a good fit for companies looking to switch from other platforms, as it offers features such as electronic signature, third party access, and the ability to track changes and set lifecycle, which may not be available on other systems
Contract managers: Concord is suitable for individuals managing contracts and tracking the signature process with clients, as it offers straightforward user experience, easy-to-use templates, and a simple signing process
PR agencies: Concord is perfect for PR agencies, especially those experiencing rapid growth, due to its simplicity, ease of implementation, and ability to issue contracts without constant supervision.
Concord Reviews
4.6
Concord rating
4.5
Ease of use
4.5
Customer service
4.6
Value for money
4.4
Likelihood to recommend
4.3
Features
25 Concord Reviews
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Kayla R
Intuitive Design and Game-Changing Contract Management
its intuitive design made it easy for me to navigate through various functions. The contract management feature, in particular, was a game-changer for my business
July 13, 2024
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Esme
Fueling Growth with Concord
As a seasoned SaaS user, I value products that are user-friendly and efficient. Concord is precisely such a product. It has been crucial in expanding my PR agency from a solo venture to a team of 10 in just half a year. Its simplicity and ease of implementation as we grow have been priceless. We can issue contracts without constant supervision. Moreover, their customer service is unmatched. I have no complaints.
July 6, 2024
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Keith
Sealing the Deal with Concord
I am satisfied with Concord as it is essential for finalizing business and excelling in my job. I am training new users to use this tool for contract negotiation. As a new employee, I switched to Concord to adapt to new tools. I appreciate the response from the Concord team who thanked me for choosing their business and pledged to work hard to improve the areas I highlighted.
June 29, 2024
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Roger Rodriguez
Concord: Assisting with Commendable Response Time and Valuable Insights
they are always ready to assist and their response time is commendable. The reporting and analytics tools provided by Concord have given us valuable insights into our contract performance
June 23, 2024
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Julia Rodriguez
Exploring Concorde: A User's Perspective
I appreciate Concord's version control feature among many content contributors, but I'm not a fan of the linear approval setup. I'd prefer a more flexible model that allows for simultaneous review and approval. The vendor responded to my feedback in September 2023, expressing gratitude and assuring me they will consider my suggestions to enhance the customer experience.
June 16, 2024
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Judson
Confident Data Protection and Exceptional Customer Support: A Concord Review
I feel confident knowing that our sensitive data is well-protected. The audit trail feature has been particularly useful in maintaining transparency and accountability in our contract management process. The customer support team at Concord is exceptional
June 9, 2024
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Paul Brown
Adoring Concord Software
My overall experience with Concord was excellent. I found the system secure and beneficial for my work, with straightforward navigation. I valued the high level of customer information protection and the feature that identifies and handles uploaded signatures. However, it could sometimes be challenging to locate old contracts or customer-related documents necessary for signing new contracts. The vendor responded to my review, appreciated my feedback, and promised to address the issues I encountered. They replied in September 2023.
June 3, 2024
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Sean Williams
Concord: Simultaneous Contract Work with Top-Notch Security
we can now work on contracts simultaneously, reducing the time taken to finalize agreements. The security features of Concord are top-notch
May 27, 2024
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Timothy N
Concord - The Top Software for Contracts!
I absolutely adore Concord! It's been a lifesaver for our business, streamlining our contracts and integrating them seamlessly with our business processes. It's fantastic because it stores all our contracts in one convenient location, eliminating the need for me to store them on my local machine. This makes everything more secure and organized. I'm thrilled that I chose Concord for my contract and legal document needs. It's foolproof! It even sends me emails when someone signs or leaves a comment or question. It's effortless. I also love that I can save contract templates, easily edit them, and reuse them repeatedly. It's such an excellent product!
May 19, 2024
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Douglas Rodriguez
Efficient and Handy Software
I find Concord to be a very practical platform for contract management. Whenever I needed help, the staff was available and supportive.
May 12, 2024
