What is Cohere?
Pros from reviewers
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Cohere provides a smooth service: The software operates smoothly, making it easier for clients to use and reducing the learning curve during onboarding. This allows for more focus on explaining the software rather than setting up calls
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Cohere is more affordable and easy to set up: Compared to other software like Fullstory, Cohere is more affordable and the setup process is straightforward, making it a cost-effective and user-friendly choice
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Cohere provides useful insights into user behavior: The software gives valuable insights into how users interact with the product, enabling more effective assistance and smoother user experience.
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Cohere enables comprehensive customer support: The software allows for direct assistance to users, offering a more comprehensive customer support experience than just using text and screenshots
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Cohere offers a live view of product usage: The software provides a clear view of how the product is being used, assisting with product flow issues and simplifying the process of helping customers with problems
Cons from reviewers
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Inadequate filters for replay feature: The replay feature lacks sufficient filters to be truly useful, making it difficult to filter sessions by multiple URLs visited
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Unclear session tracking: It can be difficult to keep track of which sessions have already been watched, causing confusion and inefficiency
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Unrefined screens in session replay: After product updates, the screens can appear unrefined in the session replay, giving the impression of numerous bugs.
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Difficulty interacting with dropdown menus: Some users have reported issues with interacting with dropdown menus during calls, which can limit the software's functionality
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Functionality issues with Safari and ad-blockers: Clients using Safari or having ad-blockers installed can experience dropped connections, freezing, and other functionality issues
Main features
Starting Price
Free Plan
Write or read textual content
Streamline customer support with AI-powered chatbots
Integrate Co:Here in seconds with the cloud-neutral solution
Boost your content creation
Simplify multilingual content creation
Starting Price
N/A
Free Plan
No
Write or read textual content
Streamline customer support with AI-powered chatbots
Integrate Co:Here in seconds with the cloud-neutral solution
Boost your content creation
Simplify multilingual content creation
How Cohere compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Cohere and OpenAI are both leading AI platforms focused on natural language processing (NLP), but they cater to different use cases and audiences. Cohere is designed to make NLP accessible to businesses of all sizes, focusing on text-based tasks like classification, search, and summarization. Its straightforward integration and fine-tuning capabilities are especially appealing to developers looking to customize NLP models without deep AI expertise. Cohere’s models, while powerful, are tailored toward businesses seeking an efficient, cost-effective solution for standard NLP applications without extensive computational overhead.
In contrast, OpenAI is renowned for its cutting-edge language models, such as the GPT series, which excel in generating and understanding complex, nuanced language. OpenAI’s models are often favored by organizations needing advanced AI capabilities for content creation, conversational AI, and more sophisticated language applications. The platform offers a range...
Cohere
An artificial intelligence platform capable of reading or writing content
OpenAI - ChatGPT
Unleash the future of intelligent technology
Who is Cohere best for according to our reviewers?
UX Researchers: These users can use Cohere to monitor customer usage, identify bugs, generate new product ideas, and understand user behavior through session replays
Customer Support Teams: These teams can use Cohere to provide comprehensive support to customers, directly assisting them rather than relying on text and screenshots
Product Development Teams: These teams can use Cohere to observe how users interact with their product, gaining valuable insights into user behavior and product usage
Product Onboarding Specialists: These users can utilize Cohere to share screens with customers during the onboarding process, making it more convenient than logging into other meeting platforms
Customer Service Representatives: These representatives can use Cohere to locate and review client sessions, aiding in the resolution of customer issues and providing a user-friendly interaction experience.
Cohere Reviews
4.5
Cohere rating
19 Cohere Reviews
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Kenneth M
Game-Changing Performance: Cohere's Lag-Free Handling of Large Data Volumes
Cohere's ability to handle large volumes of data without any lag is commendable, it's a game-changer for big data projects
August 13, 2024
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Jennifer A
Cohere: A Game-Changer in Client Navigation
I appreciate the feature in Cohere that allows me to control the client's screen, helping me guide them effectively through their insurance options. However, I find the mobile view more difficult to navigate than the desktop version.
August 6, 2024
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Barrett G
Seamless Collaboration: Unlocking Team Synergy with Cohere
The collaborative aspect of Cohere is fantastic, it allows my team to work together seamlessly on various projects
July 27, 2024
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Emma Brown
Exceptional Customer Support from Cohere
Cohere's customer support is top-notch, they've been extremely helpful whenever I encountered any issues
July 21, 2024
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Noah Jones
Elevate Your Customer Support with Cohere
As a user, I find Cohere incredibly useful in offering comprehensive customer support. It allows me to directly help users, rather than just using text and screenshots. However, I think it could be enhanced with a network tab manager and an intercom integration for initiating calls.
July 13, 2024
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Anna M
Comprehensive and User-Friendly Training Modules: A Game-Changer for Rapid Learning
The training modules provided by Cohere are very comprehensive and easy to understand, they've helped me get up to speed quickly
July 9, 2024
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Yael
Outstanding Software!
Cohere gives me useful insights into user behavior, enabling me to help them more smoothly than other alternatives. I have no complaints about it.
June 29, 2024
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George Smith
Cohere: Delivering on Promises
I was initially skeptical about the software's claims, but after using it, I can confirm that Cohere delivers on its promises
June 22, 2024
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Sarah B
Commitment to Excellence: Cohere Team's Regular Updates and Improvements
Lastly, the regular updates and improvements made by the Cohere team shows their commitment to providing a top-quality product.
June 16, 2024
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Ruth
Feature Suggestion: Session Tracking for Cohere
I appreciate the ease of navigation in Cohere once I'm accustomed to it. However, I find it difficult to recognize the sessions I've already viewed. It would be helpful if the sessions I've watched were greyed out, so I wouldn't have to guess which ones I've already seen.
June 9, 2024
