Pros from reviewers
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Simple and efficient interface: PayPlug offers a user-friendly interface that is easy to install and use, making it a convenient choice for online merchants
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Quick and reliable support: The support team at PayPlug is known for their quick and accurate responses to inquiries, even for those with limited computer and internet knowledge
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Secure application: PayPlug is a secure application that ensures the safety of transactions, making it a trustworthy choice for users
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Affordable pricing: PayPlug offers its services at affordable prices, making it a cost-effective solution for businesses
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Efficient for domestic sales: PayPlug is particularly effective for domestic sales within France, making it a suitable choice for businesses operating within the country.
Cons from reviewers
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Poor transaction handling: Some users have reported that PayPlug has refused to acknowledge payments that have been accepted by the merchant, leading to complications with chargebacks
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Lack of data protection: PayPlug has been reported to add users to their mailing list without prior notice or consent, which is a violation of data protection laws
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Unresponsive customer support: Users have reported that PayPlug's customer support team is unresponsive, particularly in relation to chargeback issues
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No phone or chat service: PayPlug does not offer a phone or chat service for customer support, which can make resolving issues more difficult
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Limited international functionality: PayPlug's system reportedly becomes chaotic and rejects a significant proportion of payments when users begin selling internationally due to issues with 3D secure.
3 months off on Pro or Premium plans (except Shopify plugin) on PayPlug
Get 3 months off on Pro or Premium plans (except Shopify plugin) on PayPlug and up to $150,000 savings with Secret.
Main features
Starting Price
Free Plan
Online payments
In-store payments
Conversational commerce
E-commerce compatibility
International payments
Starting Price
$10
/ month
Free Plan
No
Online payments
In-store payments
Conversational commerce
E-commerce compatibility
International payments
What is PayPlug?
3 months off on Pro or Premium plans (except Shopify plugin) on PayPlug
Get 3 months off on Pro or Premium plans (except Shopify plugin) on PayPlug and up to $150,000 savings with Secret.
How PayPlug compare to similar software?
Product
Price
$10
/ month
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
3 months off on Pro or Premium plans (except Shopify plugin) on PayPlug
Save up to $150,000
Who is PayPlug best for according to our reviewers?
Individuals with Limited Computer Knowledge: PayPlug's support team is known to respond quickly and accurately to inquiries, making it suitable for those who may lack computer and internet knowledge
Users Seeking Simple and Secure Applications: PayPlug is praised for being a simple, efficient, and secure application, making it suitable for users who prioritize these features
Online Merchants: These users find PayPlug to be a simple and efficient interface to install and use, making it ideal for their e-commerce needs
Domestic Sellers in France: PayPlug is highly effective for users selling within France, however, it may not be as efficient for international transactions due to issues with 3D secure
Users Seeking Affordable Solutions: PayPlug's pricing is considered affordable and the software is easy to use, making it a good choice for users on a budget.
3 months off on Pro or Premium plans (except Shopify plugin) on PayPlug
Get 3 months off on Pro or Premium plans (except Shopify plugin) on PayPlug and up to $150,000 savings with Secret.
PayPlug Reviews
4.4
PayPlug rating
4.5
Ease of use
4.6
Customer service
4.4
Value for money
4.0
Likelihood to recommend
4.5
Features
13 PayPlug Reviews
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Nicole R
Confidently Protected: PayPlug's Top-Notch Security Measures
PayPlug's security measures are top-notch. I feel confident knowing that my transactions are protected by their robust security systems
June 29, 2024
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Melissa Davis
A Simple, Efficient, and Secure Application.
Payplug is only effective if I'm selling within France. The moment I begin selling internationally, it becomes chaotic and 5% of the payments are rejected due to 3D secure.
June 23, 2024
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Kathleen B
Flexible Payment Options: PayPlug's Versatility Benefits Diverse Customer Base
I particularly enjoy the flexibility that PayPlug offers. It accepts various payment methods which is beneficial for my diverse customer base
June 15, 2024
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Janice Miller
Commendable Customer Service at PayPlug
The customer service at PayPlug is commendable. They are responsive, helpful, and always ready to assist with any issues or queries
June 11, 2024
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Thatcher
PayPlug Boosts Business Operations with Real-Time Tracking
PayPlug has significantly improved my business operations. Its real-time tracking feature allows me to monitor transactions effectively
June 4, 2024
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Alan J
Exceptional Payment Processing Experience with Payplug
I am absolutely thrilled with Payplug! They processed a payment for a purchase I was eager to make. The merchant accepted my payment and I received a confirmation email stating that the transaction was successful. Payplug was quick to verify the payment, even with the proof I presented to them. Their customer support was incredibly responsive when I requested a chargeback from my bank, and they were extremely helpful in resolving the issue. Ultimately, the charge was reversed and charged back to the merchant, ensuring I received my refund. I give Payplug two thumbs up for their excellent handling of transactions confirmed by their merchants.
May 25, 2024
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Rowan S
Effortless Transaction Management: PayPlug's Mobile App Delivers Convenience
I've found the mobile app of PayPlug to be incredibly convenient. It allows me to manage transactions on the go, saving me time and effort
May 19, 2024
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Alexander Johnson
Appreciating PayPlug: A User's Perspective
I've been utilizing PayPlug for several years now and I absolutely love it! It's incredibly simple to use, highly efficient, and super quick. Plus, it's reliability is unmatched! The support team is always prompt and precise in their responses, and they never make me feel inadequate for not being tech-savvy. I'm so grateful for their assistance!
May 13, 2024
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Jolene
PayPlug: A Satisfying Payment Solution
I've been using PayPlug for several months now and I'm extremely satisfied with its performance
May 6, 2024
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Christina Jones
Excellent Service.
They have no respect for data protection. As soon as I registered for their free trial, they added me to their mailing list without any notice or consent. They completely deny their violation of current laws and regulations. When I confronted them about the issue, they referred to recommendations from watchdogs that they clearly do not adhere to. I wouldn't trust them.
April 30, 2024
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Amabel G
Reasonable and Transparent Pricing: A Peace of Mind with PayPlug
Lastly, the pricing structure of PayPlug is reasonable and transparent. There are no hidden charges, which gives me peace of mind.
April 23, 2024
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Marie Williams
Outstanding Payplug Tool
I find Payplug's client service to be great and efficient. The pricing is affordable and the software is easy to use.
April 15, 2024
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Judson S
Understanding Chargebacks: A Positive Experience with PayPlug
I wholeheartedly recommend PayPlug! I had an interesting experience where I learned a lot about their system. I had two chargebacks on my PayPlug account, which amounted to 26€. It was a bit of a surprise, but it was a great opportunity to understand their Terms and Conditions better. When a chargeback is filed, they transfer the full amount of the transaction from my PayPlug account to the credit card-issuing bank, plus a chargeback fee of €15. This is clearly stated in their terms, and I appreciate their transparency. I reached out to their support team via email to get more details about this process and the reasons behind the refund. While I didn't receive an immediate response, I understand that they might be dealing with a high volume of queries. I appreciate their commitment to maintaining a secure platform for transactions. It's also worth noting that PayPlug operates primarily through email support, which is a modern and efficient way of handling customer service. In comparison to their competitors like PayPal, PayPlug has a different approach to chargebacks. While PayPal might issue refunds at their own expense, PayPlug ensures that the process is clear and straightforward for their users. This difference in approach is refreshing and it's great to see a company doing things their own way. Overall, my experience with PayPlug has been a learning curve and I'm excited to continue using their platform for my transactions. Their commitment to transparency and security is commendable.
April 13, 2024
