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PayPlug Reviews

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4.6 (18 reviews)

PayPlug is a user-friendly payment solution designed for both online and in-store sales. It serves as an alternative to traditional banking systems, simplifying payment management for customers. The software offers secure, efficient transaction processing, and supports various payment methods. With its intuitive interface, PayPlug allows businesses to accept payments quickly and easily, enhancing customer experience and boosting sales.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is PayPlug?
  • 04How PayPlug compare to similar software?
  • 05Who is PayPlug best for according to our reviewers?
  • 06PayPlug Reviews

What is PayPlug?

PayPlug, majority-owned by Natixis since 2017, is a secure transaction solution that protects customers' payment information and ensures secure transactions. It offers a seamless payment experience for both online and in-store sales. PayPlug provides a custom portal for tracking transactions, offering detailed analytics and insights to enhance understanding of sales performance. It features a user-friendly interface that simplifies payment system setup and management. In the booming e-commerce world, PayPlug is a reliable and secure payment solution that helps businesses thrive by ensuring protected transactions. It can be found on Secret, a marketplace for SaaS deals.

Pros from reviewers

  • Quick and reliable support: The support team at PayPlug is known for their quick and accurate responses to inquiries, even for those with limited computer and internet knowledge

  • Efficient for domestic sales: PayPlug is particularly effective for domestic sales within France, making it a suitable choice for businesses operating within the country.

  • Simple and efficient interface: PayPlug offers a user-friendly interface that is easy to install and use, making it a convenient choice for online merchants

  • Secure application: PayPlug is a secure application that ensures the safety of transactions, making it a trustworthy choice for users

  • Affordable pricing: PayPlug offers its services at affordable prices, making it a cost-effective solution for businesses

Cons from reviewers

  • Unresponsive customer support: Users have reported that PayPlug's customer support team is unresponsive, particularly in relation to chargeback issues

  • Limited international functionality: PayPlug's system reportedly becomes chaotic and rejects a significant proportion of payments when users begin selling internationally due to issues with 3D secure.

  • No phone or chat service: PayPlug does not offer a phone or chat service for customer support, which can make resolving issues more difficult

  • Lack of data protection: PayPlug has been reported to add users to their mailing list without prior notice or consent, which is a violation of data protection laws

  • Poor transaction handling: Some users have reported that PayPlug has refused to acknowledge payments that have been accepted by the merchant, leading to complications with chargebacks

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Main features

Starting Price

$10

/ month

Free Plan

No

Recurring payments

Mobile app

International payments

Online payments

Fraud detection

3 months off on Pro or Premium plans (except Shopify plugin) on PayPlug

Get 3 months off on Pro or Premium plans (except Shopify plugin) on PayPlug and up to $150,000 savings with Secret.

Get PayPlug deal

Who is PayPlug best for according to our reviewers?

  • Online Merchants: These users find PayPlug to be a simple and efficient interface to install and use, making it ideal for their e-commerce needs

  • Users Seeking Affordable Solutions: PayPlug's pricing is considered affordable and the software is easy to use, making it a good choice for users on a budget.

  • Domestic Sellers in France: PayPlug is highly effective for users selling within France, however, it may not be as efficient for international transactions due to issues with 3D secure

  • Individuals with Limited Computer Knowledge: PayPlug's support team is known to respond quickly and accurately to inquiries, making it suitable for those who may lack computer and internet knowledge

  • Users Seeking Simple and Secure Applications: PayPlug is praised for being a simple, efficient, and secure application, making it suitable for users who prioritize these features

  • 3 months off on Pro or Premium plans (except Shopify plugin) on PayPlug

    Get 3 months off on Pro or Premium plans (except Shopify plugin) on PayPlug and up to $150,000 savings with Secret.

    Get PayPlug deal

    PayPlug Reviews

    4.6

    PayPlug rating

    4.5

    Ease of use

    4.6

    Customer service

    4.4

    Value for money

    4.0

    Likelihood to recommend

    4.5

    Features

    18 PayPlug Reviews

    4.6 (18 reviews)
    Leave a review
    • Orin

      Efficient Module: A Review on PayPlug Software

      Simple, reliable, secure, and efficient. I highly recommend this application without any reservations.

      August 5, 2024

    • Jack M

      Game-Changing Insights: Unleashing the Power of PayPlug's Reporting Feature

      The reporting feature in PayPlug is a game-changer. It provides insightful data that helps me make informed decisions for my business

      July 29, 2024

    • Jean Johnson

      PayPlug: Simplifying Payment Processes for Small Businesses

      As a small business owner, I appreciate how PayPlug simplifies the payment process. It's easy to integrate into my website and provides a seamless experience for my customers

      July 22, 2024

    • Juan

      Efficient and Secure User Interface.

      it's user-friendly, secure, and efficient. The interface is intuitive and easy to navigate, making transactions smooth and hassle-free

      July 14, 2024

    • Nicholas B

      Efficiency and Simplicity: My Experience with Payplug

      As an online merchant, I absolutely love using Payplug! It's such a breeze to install and the interface is incredibly user-friendly and efficient. It's simplicity at its finest!

      July 9, 2024

    • Nicole R

      Confidently Protected: PayPlug's Top-Notch Security Measures

      PayPlug's security measures are top-notch. I feel confident knowing that my transactions are protected by their robust security systems

      June 29, 2024

    • Melissa Davis

      A Simple, Efficient, and Secure Application.

      Payplug is only effective if I'm selling within France. The moment I begin selling internationally, it becomes chaotic and 5% of the payments are rejected due to 3D secure.

      June 23, 2024

    • Kathleen B

      Flexible Payment Options: PayPlug's Versatility Benefits Diverse Customer Base

      I particularly enjoy the flexibility that PayPlug offers. It accepts various payment methods which is beneficial for my diverse customer base

      June 15, 2024

    • Janice Miller

      Commendable Customer Service at PayPlug

      The customer service at PayPlug is commendable. They are responsive, helpful, and always ready to assist with any issues or queries

      June 11, 2024

    • Thatcher

      PayPlug Boosts Business Operations with Real-Time Tracking

      PayPlug has significantly improved my business operations. Its real-time tracking feature allows me to monitor transactions effectively

      June 4, 2024

    1 to 10 of 18 results

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