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Jumpcloud directory platform Reviews
4.8 (6 reviews)

JumpCloud Directory Platform is a cloud-based directory service, allowing IT administrators to manage users, devices, and access to IT resources. Compatible with Mac, Linux, and Windows platforms, it offers features like single sign-on (SSO), multi-factor authentication (MFA), and system management. Suitable for businesses of all sizes, its primary goal is to enhance security, improve compliance, and decrease IT expenses.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Jumpcloud directory platform?
  • 04How Jumpcloud directory platform compare to similar software?
  • 05Who is Jumpcloud directory platform best for according to our reviewers?
  • 06Jumpcloud directory platform Reviews

Pros from reviewers

  • Straightforward implementation: JumpCloud Directory Platform is easy to set up and use, allowing for quick importation of users from Google Workspace and other platforms

  • Comprehensive features: JumpCloud offers a wide range of features including Single Sign-On (SSO), LDAP, Radius, MFA, device authentication, and configuration policies all on the same platform, providing a comprehensive solution for IT management

  • Excellent customer support: JumpCloud's customer success and engineering teams are responsive and value customer feedback, providing excellent customer support and keeping users updated on changes and future plans

  • User-friendly Web UI: The platform's Web UI is simpler to use compared to other products, making it more user-friendly and efficient

  • Affordability and scalability: JumpCloud Directory Platform is affordable and can easily be scaled to fit the needs of the organization, making it a cost-effective solution for IT management.

Cons from reviewers

  • Inability to schedule Admin/Sudo permissions: The platform does not include a scheduler or timer for automatic disabling of Admin/Sudo permissions, which could improve management efficiency

  • Difficulty in pushing macOS applications to users: The platform currently has challenges in pushing macOS applications to users, which could affect the efficiency of software deployment

  • Lack of Geolocation and Geofencing features: The platform does not allow administrators to access the Geolocation of the device's WAN IP and features like Geofencing, which could be beneficial for security and management purposes

  • Limited visibility of installed applications: The platform does not provide a comprehensive view of all installed applications on the end device, which could be useful for auditing purposes

  • Lack of readily available reporting: The platform does not offer readily available reporting that can be generated directly from JumpCloud, which could affect the ease of data analysis and decision making.

Main features

Starting Price

N/A

Free Plan

No

Security Features

Cloud-Based Service

Centralized User Management

Multiplatform functionality

Multi-protocol support

What is Jumpcloud directory platform?

JumpCloud Directory Platform is a cloud-based directory service that connects users to their IT resources such as devices, networks, applications, and files. It offers a centralized user management system for IT administrators to control access across various platforms. The platform supports multiple protocols and features like Single Sign-On (SSO) and Multi-Factor Authentication (MFA) for increased security. It automates IT tasks like user provisioning and deprovisioning, saving time and reducing errors. JumpCloud is platform-agnostic, compatible with Windows, Mac, and Linux systems. It's suitable for businesses of all sizes seeking a secure and efficient way to manage their IT resources.

Who is Jumpcloud directory platform best for according to our reviewers?

  • Small to Medium Businesses: JumpCloud Directory Platform is suitable for small to medium businesses due to its affordability and ease of use. It allows for straightforward implementation and quick user import from Google Workspace. The platform also offers Single Sign-On (SSO) configuration, device management, and pre-defined policies

  • Remote Workforce Companies: Companies with a majority of their workforce operating remotely can find JumpCloud useful. It addresses remote working issues, removes the need for maintaining on-site servers, and provides secure remote access. The platform also supports cross-platform, including MacOS and Linux workstations

  • Security Focused Organizations: Organizations focused on strengthening their security control can benefit from JumpCloud. It ensures that when a user is suspended, they are truly suspended. The platform also enables management of a broad range of computers, provides a central IDP for LDAP and Radius, and simplifies the process of provisioning computers and users. However, the platform could improve its ability to control apps outside of DEP with Macs and Linux app control.

  • IT Administrators: IT administrators can benefit from JumpCloud's comprehensive Directory-as-a-Service (DaaS) solution. It provides excellent customer support, easy policy implementation, and improved security posture. However, the platform could improve its reporting capabilities

  • IT/Infrastructure Administrators: IT/Infrastructure administrators can find JumpCloud to be an ideal tool. It offers LDAP, IDP, server authentication, MDM, and more. However, the platform could improve its user portal by adding a favorites page for users to highlight their daily applications

    • Jumpcloud directory platform Reviews

    4.8

    Jumpcloud directory platform rating

    4.5

    Ease of use

    4.5

    Customer service

    4.5

    Value for money

    4.4

    Likelihood to recommend

    4.4

    Features

    6 Jumpcloud directory platform Reviews

    4.8 (6 reviews)

    • Cynthia Jones

      JumpCloud's LDAP and Multi-Factor Authentication Enhance Security

      The LDAP feature is particularly impressive, providing us with the ability to manage user access across multiple platforms with ease. JumpCloud's multi-factor authentication has greatly enhanced our security posture, providing an additional layer of protection for our sensitive data

      May 11, 2024

    • Steven Williams

      Watch Out Microsoft AD, JumpCloud is on the Rise!

      I was hired in my organization to implement a directory platform and streamline our IT practices. Although I had experience with Microsoft Active Directory, my new company wasn't interested in it. I discovered JumpCloud and have found it enjoyable to use in establishing our IT practices and procedures. We are currently focusing on Single Sign-On (SSO), which is proving to be easy to configure. I am looking forward to managing devices with JumpCloud using their pre-defined policies, command runner feature, and PowerShell module. I believe JumpCloud will soon rival Microsoft's admin suite. Setting up SSO integrations is straightforward, whether using a prebuilt configuration or a custom connector. The ability to have SSO, LDAP, Radius, MFA, device authentication, and configuration policies all on the same platform is something I haven't found outside of Microsoft AD and JumpCloud. While remote management and monitoring tools claim to offer these features, JumpCloud has proven to be incredibly simple. I am consistently amazed that my tests work within the platform.

      May 7, 2024

    • Knox D

      Improved Operational Efficiency with Seamless Cloud Integration

      its seamless integration with cloud and on-premise servers has significantly improved our operational efficiency. The user-friendly interface and robust functionality have made it a go-to solution for our team

      April 27, 2024

    • Karen

      Excellent MDM Solution for Remote Startups

      I found the implementation of JumpCloud Directory Platform to be straightforward. I was able to import users from Google Workspace and get started quickly. The Web UI is simpler to use than other products I've tried over the years. There are some user experience elements that could be improved, but nothing major to complain about. I believe it would be helpful if administrators could access the Geolocation of the device's WAN IP and features like Geofencing. It would also be beneficial to have visibility of all installed applications on the end device for auditing purposes. I would recommend that Admin/Sudo permissions include a scheduler or timer for automatic disabling. I chose JumpCloud Directory Platform for its affordability, ease of use, and support.

      April 20, 2024

    • Catherine Rodriguez

      JumpCloud: A Game-Changer for IT Professionals

      As an IT professional, I found JumpCloud Directory Platform to be a game-changer in managing user identities and resources

      April 15, 2024

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