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Feedier

The intuitive solution for measuring and improving the experience

4.7 (10 reviews)

Valuation of feedback data to detect dissatisfactions more quickly, understand them better and eliminate them.

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General information about Feedier

In the ever-evolving world of business, is it becoming increasingly challenging to establish meaningful connections, precisely measure your advancements, or pioneer groundbreaking innovations that echo with your customers and users' needs? Enter Feedier, a revolutionary platform designed to transform and amplify your customer feedback loop. 


Feedier equips businesses with the tools they need to attune their ears to their customer's voices today, and use this invaluable insight to shape the future of their innovation. It is revolutionizing the feedback landscape by offering three key features:


1. Accurate measurement of satisfaction in real time: Harnessing this power allows businesses to stay on the pulse of their customer's sentiment, facilitating immediate action and fostering lasting improvements.


2. Gathering of ideas and enhancements: Feedier encourages an open dialogue between businesses and their customer base, providing a fertile ground for innovative suggestions and potential enhancements to bloom.


3. Creating powerful connections and fostering engagement: By bridging the gap between your customers and your teams, Feedier fosters a vibrant community where each side feels heard, valued, and invested in your continued success.


Elevate your customer reviews and NPS survey process with Feedier’s automatic satisfaction ratios™. These are measured every time a user completes a form, ensuring a continuous stream of valuable feedback data.


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See alternatives to Feedier like SurveyLegend or Zoho Forms.
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Expert review on Feedier

Customer feedback is like the GPS of business 🌍 You have the exact route of where you need to go and lets you know when you may need to make the dreaded U-turn to stay on track 🔄

What is Feedier?

Feedier is a customer feedback management platform that helps businesses collect, analyze, and act on customer feedback 🌟 It enables you to gather valuable insights from your customers and make data-driven decisions to improve your products, services, and customer experience. Feedier provides various channels for you to collect customer feedback, including customizable surveys, forms, and widgets. Create engaging and interactive feedback forms to capture customer opinions, ratings, and suggestions. What’s more, the SaaS platform supports multiple feedback channels, such as email, web, mobile, and SMS, so you can get in touch with your users across different points and devices. Streamline your feedback collection process and get the answers you need for an effective business strategy 🙌

Our opinion about Feedier:

Feedier is a suitable solution for businesses across various industries that value gathering and analyzing customer feedback to improve their offering and overall customer experience 💼 Online retailers can use this tool to collect feedback from customers regarding their e-shopping experience, product satisfaction, and delivery process. This helps you identify areas for improvement and enhance customer loyalty. Your customer support teams can also employ Feedier to collect feedback on their support interactions, response times, and problem resolution, giving them the opportunity to make improvements to the quality of their support services and addressing customer issues more efficiently. Take advantage of a flexible and customizable platform to prioritize your customer feedback and continuously improve your company! 📊

Feedier Pricing:

Feedier has 2 different pricing plans available for you to choose from, with add-ons available according to your startup’s feedback needs. Get started with a demo from the team and see how Feedier can help improve your customer experience 💰

- More details about Feedier's pricings
Best Feedier alternatives:

Top alternatives to Feedier’s customer feedback management software include Typeform, SurveyMonkey, SurveySparrow and Qualtrics. Discover great offers for these types of tools and more on Secret to start saving! 🔍

- More alternatives to Feedier
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Mary O'Brien

Customer Success Manager

What is Feedier used for?

Feedier is a game-changing software that empowers small businesses to stay attuned to their customers' needs and sentiments. By accurately measuring customer satisfaction in real-time, businesses can swiftly act on feedback, leading to lasting improvements in their products or services. For instance, a local coffee shop can use Feedier to gauge customer reactions to a new blend, enabling quick adjustments if needed. Moreover, Feedier encourages customer engagement by fostering an open dialogue, which can lead to innovative suggestions for business growth. For example, a small tech startup can gather enhancement ideas from users, helping them stay ahead of the competition. With Feedier, small businesses can not only create powerful connections but also shape their future innovations based on valuable customer insights.

Feedier pricing

Feedier guarantees

Contact sales

Centralize feedback from any source

Real time insights

Advanced alerts

Scalable infrastructure

Add-ons

Extra feedback pack (50,000 to 1,000,000)

Extra users

Whitelabel

Private instance

Feedier Enterprise Plan

Contact sales

From 20,000 feedback

From 5 users

Unlimited sources

Unlimited surveys

Feedier features

  • Multichannel distribution

    Reach your users wherever they are with multichannel distribution options such as email, SMS, social media, and chatbots.

  • Data analytics

    Gain insights from your feedback data with powerful analytics and reporting features.

  • Feedback management

    Organize and keep track of all your feedback in one place with a user-friendly dashboard.

  • Automated workflows

    Save time by automating your feedback workflows and let Feedier handle the follow-up and analysis.

  • GDPR compliance

    Rest assured that your feedback collection is GDPR compliant with integrated data protection and privacy features.

  • Interactive surveys

    Take your surveys to the next level by engaging your users with interactive elements such as emojis, images, and videos.

  • Branding customization

    Make your surveys a part of your brand by customizing them with your logo, colors, and style.

  • Reward programs

    Motivate your users to give feedback by setting up reward programs such as coupons, discounts, or merchandise.

10 Feedier Reviews

4.7 (10 reviews)
Leave a review
  • Ryan R

    Boosting Productivity: Feedier's Automation Features Simplify Operations Management

    As an operations manager, I've found Feedier's automation features very helpful. They've reduced manual work and increased our productivity.

    June 8, 2024

  • Quentin G

    Feedier: A UX Designer's Delight

    As a UX designer, I've appreciated Feedier's focus on user experience. The platform is easy to navigate and visually appealing

    June 2, 2024

  • Dennis Rodriguez

    Feedier's Lead Generation: Boosting Conversion Rates for Sales Managers

    As a sales manager, I've found Feedier's lead generation feature very beneficial. It's helped us identify potential customers and increase our conversion rates

    May 25, 2024

Feedier: Pros & Cons

Pros

  • Integration capabilities: Feedier integrates with popular CRM, helpdesk, and collaboration tools to streamline your processes and sync your data
  • Interactive feedback collection: Feedier offers interactive and engaging feedback collection methods, like customizable surveys, quizzes and gamification elements
  • Real-time analytics and reporting: The platform allows you to track feedback trends, analyze data and generate insightful reports

Cons

  • Learning curve for advanced features: Feedier’s advanced features or customization options may require additional learning or technical understanding
  • Pricing structure: The available pricing plans may not be suitable for the budgets of all types of businesses, in particular small businesses
  • Limited customization options for design: Some users have mentioned limitations in terms of advanced design customization

Why is Feedier better than other Customer Experience software?

Feedier is a better solution based on percentage of positive reviews than SurveyLegend: 98 vs 96

Feedier is a better solution based on percentage of positive reviews than Zoho Forms: 98 vs 90

Feedier is more versatile than Zoho Forms: 70 vs 46

Feedier has better positive reviews compared to Surveymonkey enterprise: 98 vs 92

Feedier is better at customer service than Surveymonkey enterprise: 4.5 vs 4.1

Feedier pricing plans are more competitive than Surveymonkey enterprise: 4.7 vs 4.1

Feedier is better at number of features than Surveymonkey enterprise: 70 vs 64

Feedier is better at support than SurveySparrow: 4.5 vs 4.4