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Trustmary

TrustMary: Your Pathway to Authentic Customer Experiences.

4.6 (19 reviews)

Trustmary is a software that helps businesses collect, manage and display customer reviews and testimonials. It automates the process of gathering feedback, making it easier for businesses to build trust and credibility with their audience. Trustmary also provides analytics to measure the impact of these testimonials on the business performance.

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General information about Trustmary

Trustmary is a user-friendly software designed to help businesses collect, manage, and display customer reviews and testimonials. It leverages automation to simplify the process of gathering feedback from customers, allowing businesses to improve their services based on real-time insights.

Trustmary also enables businesses to showcase positive customer experiences on their websites and social media platforms, enhancing their online reputation and credibility. Its features include automated email campaigns, testimonial collection, video testimonials, and review management.

The software also provides analytics tools for monitoring customer satisfaction levels and identifying areas for improvement. Trustmary is suitable for businesses of all sizes across various industries looking to boost their customer trust and engagement through authentic reviews and testimonials.

Seize the opportunity to elevate your business with Trustmary! Our site offers exclusive promotions on this user-friendly software and similar ones. Trustmary not only helps you collect and manage customer reviews, but also enhances your online reputation.

Don't miss out on this chance to improve your services based on real-time insights and boost customer trust and engagement!

See alternatives to Trustmary like Influitive or Reviewtrackers.

What is Trustmary used for?

Trustmary is a valuable tool for small businesses looking to improve their customer service and online reputation. It facilitates the collection of customer reviews, allowing businesses to quickly identify areas for improvement. For example, a cafe could use Trustmary to gather feedback on a new menu, and adjust its offerings based on the responses. Furthermore, Trustmary highlights positive customer experiences, enhancing the credibility of the business. An online store could thus display testimonials from satisfied customers to reassure potential buyers. Finally, Trustmary provides analytics tools to track customer satisfaction, essential for any business keen on retaining its clientele.

Trustmary features

  • Video testimonial collection

    Trustmary offers a feature that allows businesses to collect and manage video testimonials from their customers.
  • User-friendly Interface

    Trustmary has an intuitive and easy-to-use interface that allows users to navigate through the software without any hassle
  • Integration Capabilities

    Trustmary can be integrated with various other software and platforms, allowing businesses to optimize their processes.
  • Analytics and Reports

    Trustmary provides detailed analytics and reports on customer feedback and testimonials, helping businesses make data-driven decisions.
  • Automated survey dispatch

    Trustmary allows businesses to automate the process of sending surveys to their customers, saving them time and effort.

19 Trustmary Reviews

4.6 (19 reviews)
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  • Peter Davis

    Streamlined Feedback Management: Trustmary's Indispensable Tool

    Trustmary has significantly streamlined our process of collecting and managing customer feedback, making it an indispensable tool in our business operations.

    August 12, 2024

  • Abigail Williams

    Trustmary: Simplified Feedback Management with Powerful Features

    The ease of use and comprehensive features of Trustmary make it a standout software in the realm of customer feedback management

    August 3, 2024

  • Edward E

    Efficient NPS Measurement with Trustmary

    Trustmary has been crucial in enabling us to systematically measure our Net Promoter Score (NPS). We now share these results with all our staff every month, showing the real impact of their hard work. The software is easy to use and we had no problems integrating it into our operations. We managed to incorporate testimonials onto our website within minutes. Although the software does provide some customization options, we would appreciate more. However, in response to our feedback, the vendor assured us that they are constantly adding customization options and have recently introduced a new survey editor for improved customization. They also added a folder structure to surveys for better personalization and management. They have requested our suggestions for any additional features we would like to see.

    July 29, 2024

More about Trustmary

Trustmary: Pros & Cons

Pros

  • Efficient Customer Feedback Collection: Trustmary provides tools for collecting and managing customer feedback effectively, helping businesses understand their customers better and improve their products or services
  • Powerful Analytics: Trustmary offers robust analytics features that allow businesses to track and analyze customer behavior, enabling them to make data-driven decisions.
  • Ease of Use: Trustmary is designed to be user-friendly, making it easy for users to navigate and operate without requiring any technical expertise

Cons

  • High Pricing: Compared to other similar software, Trustmary's pricing is on the higher side which might not be affordable for small businesses
  • Limited Customization: Trustmary's customization options are limited, which may not meet the specific needs of some businesses
  • Lack of Advanced Features: Trustmary lacks some advanced features that are available in other similar software, limiting its overall functionality.

Why is Trustmary better than other Survey software?

Trustmary has better positive reviews than Influitive: 100 vs 98

Trustmary is better at value for money than Influitive: 4.6 vs 4.5

Trustmary has more positive reviews than Reviewtrackers: 100 vs 96

Trustmary is better at support than Reviewtrackers: 5.0 vs 4.5

Trustmary is more suitable for small businesses thanks to its good value for money than Reviewtrackers: 4.6 vs 4.5

Trustmary has better positive reviews than Feedier: 100 vs 98

Trustmary is better at customer support than Feedier: 5.0 vs 4.5

Trustmary has more options than Feedier: 89 vs 70