Datadog is a cloud-based software offering monitoring and analytics for developers, IT teams, and business users. It combines infrastructure monitoring, application performance monitoring, and log management for real-time observability of a customer's entire technology stack. Datadog aids businesses in optimizing applications, swiftly troubleshooting issues, and enhancing operational efficiency.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Datadog?
  • 04How Datadog compare to similar software?
  • 05Who is Datadog best for according to our reviewers?
  • 06Datadog Reviews

What is Datadog?

Datadog is a robust, cloud-based SaaS platform that offers comprehensive monitoring and analytics for businesses. It provides real-time data aggregation and visualization, allowing users to monitor their infrastructure and applications across various systems. The platform integrates with numerous other applications for seamless data collection. Key features include performance dashboards, anomaly detection, predictive analytics, collaboration tools, and customizable alerts. Datadog is designed to assist IT teams in troubleshooting issues quickly and efficiently, ensuring optimal system performance and uptime. It also offers application performance monitoring capabilities for real-time tracking of application performance. It's an ideal tool for DevOps teams aiming to streamline operations and improve system reliability. Special promotions on Datadog offer comprehensive monitoring, real-time analytics, and seamless data collection for optimal system performance.

Pros from reviewers

  • Custom views and filters: Datadog allows users to create custom views of log sets, complete with custom filters and data parsing. This feature enables users to tailor their data analysis to their specific needs and share these custom views with their team

  • Centralized monitoring and alerting: Datadog allows users to consolidate their logging and monitoring into one place. This feature is particularly beneficial for users who previously had their logging and monitoring spread across various services. It provides a comprehensive observability and log analysis solution, eliminating the need for multiple products.

  • Comprehensive data comparison: Datadog's ability to compare all data received from a platform, including platform status, network status, performance traces, and logs, greatly assists in identifying issues that would be challenging to find manually

  • Interactive dashboard: Datadog's interactive dashboard allows users to keep their information organized for efficient use. It gathers crucial information and tracks data effectively, making it excellent for data monitoring

  • Real-time logging: Datadog offers real-time logging, which is essential for live projects. This feature allows users to monitor and follow logs as they happen, providing immediate insight into the performance and health of projects

Cons from reviewers

  • Lack of self-remediation tool: Datadog could benefit from a self-remediation tool, allowing users to add, edit, or delete custom checks in Python through the UX

  • Complex initial setup: The initial setup of Datadog can be complex and it's not immediately obvious what all the features are. The interface can be challenging and sometimes a hindrance

  • Poor customer support: Some users have reported negative experiences with Datadog's support, stating that the company seems to avoid direct communication and provides irrelevant responses

  • High cost of data ingestion: The cost of data ingestion can sometimes be high if not managed properly, making it a potentially expensive tool to use

  • Questionable billing practices: Some users have reported dissatisfaction with Datadog's billing practices, accusing the company of employing questionable tactics such as hidden costs and not allowing users to remove their payment method or downgrade or end their subscription.

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Main features

Starting Price

$15

/ user / month

Free Plan

No

Infrastructure monitoring

Synthetic monitoring

Real-time data analytics

Application performance management (APM)

Log management

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Datadog and New Relic are two leading platforms in the observability and monitoring space, each offering unique features designed to cater to different user needs. Both are powerful tools for IT operations and developers, but they have distinct focuses and functionalities that may influence your choice.


Datadog is known for its comprehensive monitoring capabilities, particularly its emphasis on infrastructure monitoring, log management, and real-time analytics. It provides a unified platform that integrates metrics, traces, and logs, enabling users to gain deep visibility into their entire tech stack. Datadog excels in environments that require detailed infrastructure monitoring, making it a strong choice for organizations with complex, distributed systems. The platform also offers robust integrations with a wide array of cloud services and third-party tools, enhancing its flexibility and scalability. Datadog's customizable dashboards and alerting features further allow users to...

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Datadog

Cloud monitoring and analytics

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New Relic

Monitor, debug, improve: All in one platform

Who is Datadog best for according to our reviewers?

  • IT Administrators: These users value Datadog's ability to compare all data received from their platform, including platform status, network status, performance traces, and logs. This greatly assists in identifying issues that would be challenging to find manually

  • Cloud-based Users: These users find Datadog particularly useful if they're using multiple clouds. There are many integrations available that offer ready-made dashboards and metrics. Logs are easy to ingest from virtually anywhere.

  • Project Managers: These users find Datadog's log analysis feature particularly useful for tracking the performance and health of their projects. They value the ability to monitor and follow logs in real time, which is essential for live projects

  • Data Analysts: These users find Datadog excellent for data monitoring because it gathers crucial information and tracks data effectively. Its interactive dashboard allows them to keep their information organized for efficient use

  • Startups: Small startups find Datadog particularly beneficial as it integrates seamlessly. They value having alerts, metrics, and log aggregation all in one location. The cost of data ingestion can sometimes be high if not managed properly

  • 1 year free on the Pro plan on Datadog

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    Datadog Reviews

    4.0

    Datadog rating

    4.8

    Ease of use

    4.8

    Customer service

    4.5

    Value for money

    4.8

    Likelihood to recommend

    4.6

    Features

    27 Datadog Reviews

    4.0 (27 reviews)
    Leave a review
    • Linda

      Optimizing Application Performance with Datadog: Valuable Insights and User-Friendly Experience

      it provided valuable insights into application performance and helped me optimize it for better user experience. The ease of setup and use of Datadog is commendable

      October 6, 2024

    • Megan

      Unexpected Credit and Excellent Support: My Datadog Experience

      I was pleasantly surprised to find an extra $5 credit on my account. Their support team was incredibly unique and independent. The prices took an exciting leap after a few months. I would highly recommend embracing Datadog at every opportunity!

      September 28, 2024

    • Kathleen J

      Effortless Troubleshooting with Datadog's APM Feature

      it made troubleshooting a breeze by providing detailed logs of all activities. I was particularly impressed with the APM feature of Datadog

      September 21, 2024

    • Virginia A

      Proactive Outreach and Dedication: My Experience with Datadog

      I've been receiving quite a number of emails from Datadog, which shows their dedication and enthusiasm in reaching out to potential users. It's clear they are eager to share their product and its benefits. I've never personally reached out to them, but their proactive approach is commendable. I'd recommend giving them a try!

      September 17, 2024

    • Heather F

      Efficient Management and Monitoring: A Platform with Continuous Updates

      it helped me manage and monitor all aspects from a single platform. Lastly, the continuous updates and improvements to the software are noteworthy

      September 7, 2024

    • Marie Garcia

      An Unforgettable Adventure with Datadog: A Unique Business Approach

      I've had quite an interesting experience with Datadog! They certainly keep you on your toes with their unique business approach. There are some unexpected costs that pop up, but it's all part of the adventure. It's like a treasure hunt, you never know what you're going to find next! One thing I've noticed is that they really want to keep you around. They've made it so you can't remove your payment method or downgrade or end your subscription. It's like they're saying, We value you so much, we don't want to let you go! It's kind of flattering, really. Their support team is also quite unique. They have a different style that might not be everyone's cup of tea, but it's definitely memorable. They're not your typical, by-the-book professionals, and that's something that sets them apart. If you're considering Datadog, I'd say go for it! It's an experience like no other. And if you want more details, I'd be more than happy to share my email transcripts. It's a journey worth sharing!

      September 2, 2024

    • Ondine

      Datadog: A Promising Future in Observability with Room for Enhancement!

      The feature I value most in Datadog is its ability to compare all data received from our platform, including platform status, network status, performance traces, and logs. This greatly assists in identifying issues that would be challenging to find manually. However, Datadog does have some shortcomings. For example, it could use a self-remediation tool. Since every server already has a Datadog agent installed, it would be extremely helpful if we could add, edit, or delete custom checks in Python through the UX. It would also be advantageous if we could automate some actions programmed in the UX to work and integrate with escalation policies and alerts. We switched to Datadog from Pandora because Pandora wasn't scaling as we expected and we were looking for a unified product that could meet all our needs, such as server monitoring, database monitoring, and APM.

      August 25, 2024

    • Melissa Brown

      Real-Time Data and Cloud Integration: A Game-Changing Software

      its comprehensive dashboard provided me with real-time data that was crucial in making informed decisions. The software's seamless integration with cloud services was a game-changer

      August 19, 2024

    • Joyce N

      Efficient AWS Resource Management with Datadog's Alerting Feature

      it allowed me to monitor and manage my AWS resources effectively. Datadog's alerting feature is top-notch

      August 11, 2024

    • Catherine A

      Unleashing the Full Potential of Datadog: A User's Experience

      Don't let the flashy YouTube videos fool you, they're just the tip of the iceberg when it comes to the capabilities of Datadog! I was initially drawn in by the impressive demonstrations of its prowess in monitoring Postgres Databases, and let me tell you, it's even more impressive in action. The licensing model may seem a bit complex at first, but once you get the hang of it, it's actually quite straightforward. I initially wanted to monitor databases only, but I found the infrastructure monitoring to be an unexpected bonus. It's like getting two for the price of one! After three months of using Datadog, I can confidently say that their support team is incredibly knowledgeable about database monitoring with their product. Despite the timezone differences (I'm based in the UK), they always manage to send a response just as my workday ends, which gives me something to look forward to the next day. The support team is always eager to help and they go above and beyond to ensure that any issues are resolved promptly. They're not just about closing the case, they're about providing the best possible solution. I can't recommend Datadog enough!

      August 4, 2024

    1 to 10 of 27 results

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