What is Authorize net?
Pros from reviewers
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Reliable and secure payment gateway: Authorize.Net is a highly secure platform, being PCI compliant and using advanced security measures to safeguard customer data and ensure secure transactions
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Excellent customer service: Despite occasional issues, users have reported receiving excellent customer service from Authorize.Net, which can be crucial for resolving any problems or queries.
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Variety of fraud prevention tools: It provides a variety of fraud prevention tools, such as address verification and card code verification, which help minimize the risk of fraudulent activity
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Flexibility and integrations: The platform supports various payment types, including credit cards, debit cards, and electronic checks, and can be easily integrated with numerous shopping carts and e-commerce platforms
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Lower fees compared to competitors: Users appreciate Authorize.Net for its lower fees compared to competitors, making it a cost-effective choice for businesses
Cons from reviewers
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Outdated interface: Some users find Authorize.Net's interface to be outdated compared to other credit card processing software. The software also lacks integration between automatic billing and customer profiles, making it difficult to look up billing contracts for specific clients.
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High-risk account labeling: Authorize.Net has been known to label accounts as high-risk without clear explanation, leading to sudden account shutdowns and held funds. This can disrupt business operations and cause significant inconvenience
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Limited editing of ARB subscriptions: Editing ARB subscriptions is not straightforward on Authorize.Net. For instance, changing a customer's auto-charge date requires deleting the entire subscription and creating a new one, which can be time-consuming and inconvenient
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Poor customer service: Authorize.Net's customer service has been criticized for being virtually non-existent or extremely slow. Users often find it more efficient to look for solutions on online forums, as getting account-specific resolutions can be time-consuming
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Integration issues: Some users have reported challenges with integrating Authorize.Net with certain platforms, such as WooCommerce. This can lead to operational difficulties and may require switching to a new backend for the website
Main features
Starting Price
Free Plan
Advanced Features
Payment Gateway
Reliability
Integration
Security
Starting Price
N/A
Free Plan
No
Advanced Features
Payment Gateway
Reliability
Integration
Security
How Authorize net compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Authorize net best for according to our reviewers?
Non-profit Organizations: Despite the lack of a non-profit processing rate, Authorize.Net integrates smoothly with CRM systems and reliably processes donations and sponsorships. It is recommended by other non-profit organizations and fulfills their needs
Businesses Processing High Volume of Credit Card Transactions: Companies processing numerous credit card transactions daily can utilize Authorize.Net for its low fees, excellent customer service, and user-friendly website. However, editing ARB subscriptions may not be straightforward
New Business Owners: New business owners may find Authorize.Net's user-friendly merchant interface and accurate monthly billing helpful. The platform also offers a reasonably priced and easy-to-use Customer Information Manager (CIM).
E-commerce Businesses: These businesses can benefit from Authorize.Net's secure payment gateway, which supports various payment types and can be easily integrated with numerous shopping carts and e-commerce platforms. It also offers a range of fraud prevention tools to minimize the risk of fraudulent activity
Subscription-based Services: Authorize.Net is cost-effective for businesses with a high volume of transactions, such as subscription-based services. It is also handy for accepting electronic checks, although customer service may be lacking
Authorize net Reviews
4.1
Authorize net rating
4.2
Ease of use
4.3
Customer service
4.3
Value for money
4.2
Likelihood to recommend
4.3
Features
29 Authorize net Reviews
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Zadie D
Efficient and User-Friendly Mobile App for Convenient Transaction Management
Lastly, the mobile app is very convenient for managing transactions on the go, it's user-friendly and efficient.
October 20, 2024
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Andrea Jones
Enhancing Security: A Review of the Fraud Detection Suite
I find the fraud detection suite particularly useful in identifying and preventing suspicious activities, it's a great feature that enhances the overall security
October 12, 2024
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Rachel E
Numerous Odd, Troublesome Glitches and Issues with Authorize-Net.
As a user, I find Authorize.net outdated for a credit card processing software. There are better free alternatives available. The automatic billing is not integrated with customer profiles, making it difficult to look up billing contracts for specific clients. To find out the next bill date, I have to manually calculate it from the last bill and the frequency field. If I want to set up automatic billing before running the first charge, the software forces me to create a duplicate customer account. Every process seems to have such peculiarities. These issues might have been acceptable 2 years ago, but for a software as expensive as this, it's simply not up to par.
October 5, 2024
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Dylan
An Exciting Journey with Authorize.net: A Review on Security and Customer Service
My experience with Authorize.net has been quite a journey. They used to be good, but since they updated their software to include a pin, it's been an exciting challenge. The pin adds an extra layer of security, which I appreciate, although it sometimes takes me a few tries to get it right. Authorize.net claims that this should only be necessary once every 24 hours, and while it doesn't always work out that way, I appreciate their commitment to security. The pin they provide is unique and I enjoy the process of figuring out the right one. Their customer service is quite an experience, they've ended our calls twice, but I believe they were just busy and needed to attend to other customers. I was polite and simply wanted to resolve the issue, and I'm sure they'll get back to me soon. I would recommend giving them a try, they certainly keep things interesting!
September 30, 2024
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Natalie Rodriguez
Authorize.Net: Streamlining Non-Profit Donations and Sponsorships
My experience with Authorize.net has been mostly positive, especially regarding their customer service and the system's compatibility with our CRM. When we switched to a new CRM system and a hosted website managed by the same CRM, we were uncertain about the integration process. However, our donation and sponsorship links directing contributors to Authorize.net for processing have always worked flawlessly. Authorize.net integrated smoothly with our CRM system and was one of several donor management and processing options compatible with our CRM. We researched each system and Authorize.net was recommended by another non-profit and seemed to fulfill our needs. The main issue we have is with transaction charges. Industry averages apply for processing different cards and Authorize.net is on par with other systems. However, it's disappointing that Authorize.net doesn't offer a non-profit processing rate or a significantly lower flat rate than what would be offered to a for-profit organization.
September 21, 2024
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Roy Garcia
Experiencing Enhanced Security and Exceptional Service with Authorize.net
Authorize.net is one of the most unique service companies I've come across in my 2 years of business. They recently introduced a third password for us to access our account, adding an extra layer of security that I truly appreciate. When I reached out to their customer service, I was informed there might be a 1-minute wait, but I was pleasantly surprised by the thoroughness of their service when they took a bit more time to ensure all my concerns were addressed. I'm now more confident than ever in their ability to handle our credit card payments.
September 14, 2024
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Nicholas R
Experiencing Seamless Card Payment Services with Authorize.net
Authorize.net has been a game-changer for us! They have a unique system that focuses on card payments, which is a great fit for our business model. What's more, they've chosen to specialize and not spread themselves too thin by offering Direct Debit options. Their BACS payment allocation takes a bit of time, about a month, but it's worth the wait for the seamless service they provide. Plus, their automated system is so efficient, we rarely need to call. But when we do, it's an opportunity to enjoy their streamlined, self-service support. It's a refreshing change from the usual customer service experience!
September 9, 2024
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Mary G
Efficient and Reliable with Minimal Issues
As a company processing numerous credit card transactions daily, we utilize Authorize.net as our payment gateway. The fees are low and we've always received excellent customer service, despite occasional issues. The website is incredibly user-friendly, despite handling a large amount of information. We don't use any POS devices, just the website, which meets our needs. However, I find it frustrating that editing ARB subscriptions isn't straightforward. For example, if I need to change a customer's auto-charge date, I have to delete the entire thing and create a new one. This is quite bothersome, but considering the website hasn't changed much in the 12 years I've been using it, I can only expect so much.
September 3, 2024
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Frances Jones
Game-Changing Recurring Billing for Subscription Services
The recurring billing feature has been a game-changer for my subscription-based services, it's automated and highly reliable
August 25, 2024
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Denise Martinez
Effortless Payment Processing with Intuitive UI
The user interface is intuitive and easy to navigate, making it a breeze to process payments
August 20, 2024
