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Zoom Meetings Reviews

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4.2 (25 reviews)

Zoom Meetings is a comprehensive communication platform that centralizes team chat, telephone, whiteboard, and videoconference meetings. It facilitates seamless collaboration by allowing users to share screens, send messages, and conduct high-quality video calls. The software is designed to enhance productivity and engagement in remote teams. It also offers features like recording and transcribing meetings, scheduling, and calendar syncing. Zoom Meetings is ideal for businesses of all sizes seeking a reliable and efficient tool for virtual communication and collaboration.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Zoom Meetings?
  • 04How Zoom Meetings compare to similar software?
  • 05Who is Zoom Meetings best for according to our reviewers?
  • 06Zoom Meetings Reviews

What is Zoom Meetings?

Zoom Meetings is a comprehensive communication and collaboration software tool designed to enhance remote exchanges. It offers instant messaging and videoconferencing capabilities across all devices, including desktop, mobile, and Zoom for Home. Users can set up meetings with up to 1,000 participants, record meetings, transcribe conversations, and use various integrated collaboration tools such as annotation and virtual whiteboarding. Additional features include file sharing, remote support, free VoIP calls, and pay-as-you-go calls to over 55 countries. Used globally by thousands of associations, organizations, and companies, Zoom is a highly relevant online solution for startups seeking to improve their communication systems.

Pros from reviewers

  • High-quality meeting experience: Despite slow internet speeds, Zoom Meetings provides an impressive meeting experience, with good video and audio quality

  • Screen sharing and multi-tasking: The screen sharing feature allows users to see and control others' screens if necessary, and the software allows users to see other participants even when using another program, enabling multi-tasking

  • Innovative and useful features: Zoom Meetings offers a range of features that enhance the meeting experience, such as chats, polls, breakout rooms, and third-party integrations

  • Simplicity and usability: The software is easy to navigate and use, and attendees do not need to sign up or log in to join a meeting, making it accessible to users of all levels of tech-savviness

  • Global communication features: Zoom Meetings is suitable for international business, with features that facilitate global communication.

Cons from reviewers

  • Poor background noise management: Despite its many features, Zoom Meetings struggles with managing background noise. When a participant unmutes to speak, any high background noise can cause disruptions and distractions, affecting the overall meeting experience

  • Unresolved billing issues: Some users have reported unresolved billing issues with Zoom Meetings, including overcharges and difficulties in cancelling subscriptions. This can lead to dissatisfaction and a lack of trust in the company's customer service.

  • Frequent sign-outs due to network problems: Despite its smooth features, Zoom Meetings can frequently sign users out due to network problems. This can disrupt the flow of a meeting and cause frustration

  • Lack of microphone control: While users can choose whether to have their camera on or off when entering a meeting, the same option is not available for the microphone. This can lead to unwanted noise and interruptions at the start of a meeting

  • Lower video quality: Compared to other software, the video quality in Zoom Meetings is reported to be lower. This can impact the clarity of communication and the effectiveness of screen sharing

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Main features

Starting Price

$16

/ user / month

Free Plan

No

VoIP phone system

Virtual workspaces

Email and calendar

Online whiteboard

Virtual meetings

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Loom and Zoom are both prominent players in the realm of video communication platforms, offering a plethora of features geared towards enhancing remote collaboration and connectivity. While both platforms share fundamental capabilities such as video recording, screen sharing, and real-time messaging, there are notable differences that set them apart.


One of the primary distinctions lies in their approach to communication. Loom emphasizes asynchronous communication, allowing users to record and share videos at their convenience. This asynchronous feature is particularly beneficial for remote teams operating across different time zones or individuals seeking flexibility in their communication methods. On the other hand, Zoom specializes in synchronous communication, offering robust features for live video conferencing, webinars, and virtual meetings. This real-time interaction capability is well-suited for scenarios requiring immediate collaboration and engagement.


Furthermore, the user...

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Zoom Meetings

Communication and collaboration platform

$20 off the annual One Pro plan for US and European companies on Zoom Meetings

Save up to $20

Loom

Loom

The video communication platform for async work

Both Zoom and Google Meet are strong video conferencing apps, and we’re happy to recommend them. The main difference is in target audience: Google Meet is better for smaller organizations, and impromptu meetings. Zoom is better for professional conferencing needs, advanced features, and added security.


Where does this difference come from? Mainly, it’s the feature set. Google Meet is lighter in features, sacrificing complexity in favor of an easy set-up. Zoom, on the other hand, has much more settings for organizing a meeting or participating in calls. It also has more controls for video hosts, giving users a chance to customize their experience to a large organization’s needs.


For example, screensharing is more advanced in Zoom. On the paid plans, you can set-up second cameras for professional presentations, easily connect apps to help with a complex webinar, and get more control over what’s displayed.


Implicitly, this also makes Google Meet much easier to use. You’re usually ready...

logo zoom meetings

Zoom Meetings

Communication and collaboration platform

$20 off the annual One Pro plan for US and European companies on Zoom Meetings

Save up to $20

logo google meet

Google Meet

Connect and collaborate effortlessly.

Zoom and Teams have a lot of similarities, and pretty much the same capabilities for video conferencing. Both apps offer whiteboarding, screen, app and document sharing, breakout rooms, live chat, and more. If you need a professional app for video calls, you can’t go wrong with either option.


The biggest difference between the two platforms is in scope. Zoom is only focused on video calls, while Teams has a lot of features for complex team collaboration, including messaging. 


Besides this distinction, there are small differences between the platforms that will matter in niche cases.


For example, Teams has 20 extra minutes for calls on the free plan. If you’re on a tight budget, it’s probably the safer choice. It also has better capacity for view-only participants (up to 10,000), and much better support for international teams.


Cloud storage is also better on lower pricing plans from Teams. You get up to 10 GB of storage, while Zoom only offers 1GB. However, Zoom gives you unlimited...

logo zoom meetings

Zoom Meetings

Communication and collaboration platform

$20 off the annual One Pro plan for US and European companies on Zoom Meetings

Save up to $20

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Microsoft Teams

Connect. Collaborate. Succeed.

12 months free for Microsoft 365 Business Premium (up to 50 seats) on Microsoft Teams

Save up to $13,200

Get Microsoft Teams deal

Who is Zoom Meetings best for according to our reviewers?

  • Pre-sales Professionals: Zoom is ideal for remote demos and pre-sales work. The option to pause screen sharing while getting ready to present the next item and the feature that lets users rearrange participants' faces for eye contact are particularly valuable.

  • IT Specialists and Students: Zoom is convenient for group meetings, allowing users to call everyone at once without individually inviting each person. The screen sharing feature is especially useful, enabling users to see and control others' screens if necessary

  • Educators and Learners: Zoom is a perfect app for anyone looking for a flawless online meeting experience, whether it's formal or semi-formal. It's particularly beneficial for remote learning and connecting learners and external users

  • Business Professionals: These users can benefit from Zoom's global communication features, which are particularly useful for international business. The software's innovative features, such as chats, polls, breakout rooms, and third-party integrations, can significantly enhance meetings

  • Remote Workers: Zoom is a handy tool for video conferencing while working remotely. It's easy to use and provides great video and audio quality. The ability to alter the background and see other participants even when using another program is particularly useful

  • $20 off the annual One Pro plan for US and European companies on Zoom Meetings

    Get $20 off the annual One Pro plan for US and European companies on Zoom Meetings and up to $20 savings with Secret.

    Zoom Meetings Reviews

    4.2

    Zoom Meetings rating

    25 Zoom Meetings Reviews

    4.2 (25 reviews)
    Leave a review
    • Kyle D

      Great Concept, Zoom Needs Fine-Tuning

      I would suggest Zoom Meetings to others for international business due to its global communication features. However, I faced issues with call stability because of unexpected errors and bugs.

      July 13, 2024

    • Andrew Johnson

      Zoom Meetings: Consistent High-Quality Video and Audio

      I appreciate the high-quality video and audio that Zoom Meetings consistently delivers, even with multiple participants from different locations

      July 8, 2024

    • Dennis J

      Embracing Convenience: My Experience with Zoom Meetings

      As a representative of a large company, I am thrilled to share my experience with Zoom Meetings. Two years ago, I had the opportunity to set up an account using my personal debit card. This was a unique feature that Zoom offered, where they provide an order advice post-payment instead of a traditional invoice. It was a refreshing change from the norm and I found it to be a streamlined process. What's more, Zoom has an automatic renewal feature which I find incredibly convenient. It ensures that there are no interruptions in service, which is crucial for our business operations. The system is designed to automatically deduct money from the linked account, which means I don't have to worry about forgetting to renew. As I prepare to transition out of my current role, I am confident that the next person will appreciate these features as much as I have. Zoom Meetings has truly revolutionized the way we conduct business and I am grateful for the convenience it has brought to our company.

      June 30, 2024

    • Harold A

      Zoom Experience: A Seamless Upgrade from Skype

      My overall experience with Zoom Meetings has been outstanding. It's user-friendly and seldom freezes. I favor it over the former software I used, particularly due to the feature that lets you alter the background. I have no grievances about Zoom. I transitioned from Skype to Zoom due to numerous problems with Skype.

      June 22, 2024

    • Jacqueline R

      Seamless Real-Time Collaboration: The Standout Chat Function

      The chat function is another feature that stands out, it allows for real-time sharing of ideas and files without interrupting the flow of the meeting

      June 18, 2024

    • Rowena

      Breakout Rooms Enhance Brainstorming Sessions

      The breakout rooms feature has been particularly useful during brainstorming sessions, allowing us to split into smaller groups and then reconvene with ease

      June 10, 2024

    • Martha E

      Improved Productivity with Intuitive Interface and Robust Features

      its intuitive interface and robust features have significantly improved our productivity. The screen sharing feature, for instance, has been invaluable during project presentations

      June 3, 2024

    • Yvette

      Exemplary Customer Service Experience with Zoom Meetings

      I wish I could rate Zoom Meetings higher than a 5! After a minor mix-up with a phone service I didn't request, Zoom's customer service was on it for 6 months, ensuring that I was taken care of. They went above and beyond, and I was thrilled when they decided to issue a refund of over $3! It's this kind of dedication to customer satisfaction that makes me want to stick with them. They truly deserve to gain more customers!

      May 28, 2024

    • Jean Martinez

      The Game-Changing Recording Feature: Enhancing Collaboration and Accessibility

      The recording feature has been a game-changer, allowing us to review important discussions and share them with team members who couldn't attend the meeting

      May 19, 2024

    • Jessica E

      Zoom Meetings: A Game-Changer for Remote Collaboration

      I've found Zoom Meetings to be an excellent tool for my team's remote collaboration

      May 11, 2024

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