Microsoft Teams is a collaborative platform that enhances team communication and organization. It integrates various tools such as chat, video calls, file sharing, task management, and third-party app integrations in one place. Teams enables real-time collaboration, improving productivity and streamlining workflows. It also provides a secure and reliable infrastructure, making it ideal for businesses of all sizes.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Microsoft Teams?
  • 04How Microsoft Teams compare to similar software?
  • 05Who is Microsoft Teams best for according to our reviewers?
  • 06Microsoft Teams Reviews

What is Microsoft Teams?

Microsoft Teams is a state-of-the-art collaboration software designed to boost productivity and simplify communication within organizations. It's a SAAS solution with numerous powerful features that allow teams to work together smoothly, regardless of their geographical location. Teams has integrated chat, video conferencing, and file sharing capabilities for real-time collaboration, promoting teamwork and efficiency. It also integrates seamlessly with other Microsoft applications like Office 365 and SharePoint, providing a comprehensive solution for project management and document collaboration. Its user-friendly interface and easy scalability make it suitable for businesses of all sizes. Microsoft Teams is designed to transform the way teams work through effective collaboration.

Pros from reviewers

  • Collaboration and communication: Microsoft Teams has transformed how businesses communicate, moving away from traditional email exchanges to instant messaging. It also allows for easy sharing of files and documents, enhancing productivity by improving communication and collaboration

  • Integration with Microsoft ecosystem: Microsoft Teams is fully integrated with Office and other Microsoft tools, making it a convenient choice for businesses already using these tools

  • High-quality video and screen sharing: The software offers superior screen control compared to competitors, high-quality video and screen sharing, and the ability to record videos and store them on the cloud

  • User-friendly: Microsoft Teams is easy to use and provides many options for employee privacy. It also offers a user-friendly app that lets users message each other, share files and documents, and even hold audio/calling conferences

  • Accessibility of third-party apps: Microsoft Teams allows for the easy accessibility of third-party apps within the platform, making it a versatile tool for various business needs.

Cons from reviewers

  • Malfunctioning features: Microsoft Teams has been reported to have various malfunctioning features that impede productivity, such as being slow and sometimes ceasing to function

  • Limited roles: The roles in Microsoft Teams are limited to presenters and attendees, either giving a person all the power for the meeting or none at all, which can be restrictive for some users

  • Persistent audio issues: Users have reported persistent audio issues that never seem to get resolved, even on new devices

  • Inefficient user interface: The user interface of Microsoft Teams has been criticized for being confusing and lacking clarity on its functionalities, with users having to log in frequently to perform any task

  • System resource usage: Microsoft Teams has been reported to use a lot of system resources and to be generally bloated for what it is, causing it to randomly log users out and crash.

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Main features

Starting Price

N/A

Free Plan

No

Screen sharing

File sharing and collaboration

Meeting recording

Calendar integration

App integration

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Teams and Slack have a lot of features that overlap. For example, both have robust messaging tools that features multimedia content, an advanced search engine, and an extensive archive of old messages. Both tools have some form of video calling, you can add guests to your workspaces in both, and they’re similarly priced.


A lot of organizations actually use them together - Slack for messaging, and Teams for video calling. They even have integrations with each other. And that’s the set-up we recommend too.


Slack is better at messaging thanks to its unlimited archive on any paid plan, and its more customizable interface. However, it doesn’t have any useful group calling features on the free plan, and it’s lacking even on paid plans.


Microsoft Teams does have some benefits over Slack in terms of messaging too. For example, you can create sub-channels in Teams, and you get support for 8 extra languages. But its biggest perk is video conferencing, which is much more advanced. Even in the...

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Microsoft Teams

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Slack

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Microsoft Teams and Google Workspace are two powerful platforms designed to enhance communication and collaboration within organizations, but they differ significantly in focus, features, and integration, which can influence your choice depending on your business needs.


Microsoft Teams is a central hub for teamwork that integrates deeply with Microsoft 365 (formerly Office 365). It offers a comprehensive suite of tools that includes chat, video conferencing, file storage, and collaboration through applications like Word, Excel, and PowerPoint. Teams shines in environments where tight integration with Microsoft’s suite of productivity tools is essential. It’s particularly beneficial for organizations that already rely on Microsoft services, as it allows for seamless document collaboration, advanced scheduling, and integrated project management tools like Microsoft Planner. The platform also supports complex workflows and offers a wide range of third-party app integrations, making it a...

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Microsoft Teams

Connect. Collaborate. Succeed.

12 months free for Microsoft 365 Business Premium (up to 50 seats) on Microsoft Teams

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Google Workspace

A complete suite to improve employee productivity

15% off Standard plans for 1 year on Google Workspace

Save up to $259

Zoom and Teams have a lot of similarities, and pretty much the same capabilities for video conferencing. Both apps offer whiteboarding, screen, app and document sharing, breakout rooms, live chat, and more. If you need a professional app for video calls, you can’t go wrong with either option.


The biggest difference between the two platforms is in scope. Zoom is only focused on video calls, while Teams has a lot of features for complex team collaboration, including messaging. 


Besides this distinction, there are small differences between the platforms that will matter in niche cases.


For example, Teams has 20 extra minutes for calls on the free plan. If you’re on a tight budget, it’s probably the safer choice. It also has better capacity for view-only participants (up to 10,000), and much better support for international teams.


Cloud storage is also better on lower pricing plans from Teams. You get up to 10 GB of storage, while Zoom only offers 1GB. However, Zoom gives you unlimited...

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Microsoft Teams

Connect. Collaborate. Succeed.

12 months free for Microsoft 365 Business Premium (up to 50 seats) on Microsoft Teams

Save up to $13,200

Get Microsoft Teams deal
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Zoom Meetings

Communication and collaboration platform

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Who is Microsoft Teams best for according to our reviewers?

  • Business Users: Microsoft Teams is highly valued for its integration with numerous Microsoft tools, making it a powerful tool for business operations. It offers features such as organizing meetings, high-quality video and screen sharing, superior screen control, and the ability to record videos and store them on the cloud

  • New Users: Microsoft Teams is user-friendly and offers many options for employee privacy. However, newcomers to collaboration tools may experience a learning curve and need time to get acquainted with all the features and functionalities

  • Technical Teams: Microsoft Teams is appreciated for its ability to facilitate global collaboration with consultants and vendors, execute projects remotely, and share documents for end-user testing feedback. However, managing multiple teams can be challenging

  • Dissatisfied Users: Some users find Microsoft Teams subpar due to various malfunctioning features that impede productivity. It's slow, sometimes ceases to function, and underperforms in non-Windows environments. It also has persistent audio issues and is reported to be confusing and frustrating to use.

  • School Users: Despite occasional glitches and being more taxing on computers, Microsoft Teams is found useful for school purposes. It integrates whiteboard, forms, and has an inbuilt document viewer, aiding in organizing school operations

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    Microsoft Teams Reviews

    4.1

    Microsoft Teams rating

    4.5

    Ease of use

    4.0

    Customer service

    4.4

    Value for money

    4.2

    Likelihood to recommend

    4.4

    Features

    29 Microsoft Teams Reviews

    4.1 (29 reviews)
    Leave a review
    • William Jones

      Smooth Transition to Remote Work with User-Friendly Microsoft Teams Interface

      Lastly, the user-friendly interface of Microsoft Teams makes it accessible to everyone on our team, regardless of their tech-savviness. This has facilitated a smooth transition to remote work.

      October 21, 2024

    • Anthony G

      Appreciating the Dynamic and Secure Features of Microsoft Teams

      I find Microsoft Teams absolutely fantastic! It keeps me on my toes with its dynamic features. Yes, it may occasionally log me out, but I see it as a security measure, ensuring my data is safe. It's a robust software, utilizing system resources to deliver a seamless experience. It's impressively comprehensive for what it is. Despite being primarily a text communication app, it loads like 4MB of JavaScript, showcasing its advanced capabilities. I'm genuinely thrilled; I appreciate the effort Microsoft has put into this, especially considering how widely-used Teams is.

      October 14, 2024

    • Alexander Smith

      Microsoft Teams - A Game-Changer for Global Collaboration

      As a member of a technical team collaborating with consultants and vendors globally, we've managed to execute projects that would have previously required on-site presence, thus saving costs. Over the past year, we've upgraded two of our core business tools almost entirely through Microsoft Teams. I value the ability to stay connected with remote teams and vendors worldwide, and to quickly delve into details if an issue arises. Sharing documents for end-user testing feedback has been particularly beneficial as it can be done anytime, and the feature to see only changes saves a lot of time. We spend several hours each week working with consultants and vendors through Teams, with screen sharing being our most used tool. However, being a member of multiple teams can be challenging, especially if you miss a live alert from a different team. We use the app within Edge to have two different teams active at once, but it would be great if this could be done within Teams itself. We switched to Microsoft Teams when we moved to Office 365.

      October 7, 2024

    • Jean W

      Indispensable Customizability: Microsoft Teams Review

      I appreciate the customizability of Microsoft Teams. Being able to tailor the platform to our needs has made it an indispensable tool in our workflow

      September 29, 2024

    • Elizabeth B

      Excellent Resource for Telecommuters

      The software, Microsoft Teams, is user-friendly and provides many options for employee privacy. However, as a newcomer to collaboration tools, I experienced a learning curve and needed time to get acquainted with all the features and functionalities.

      September 22, 2024

    • Diane Jones

      Revolutionizing Workflows: An Enthusiastic Review of Microsoft Teams

      Absolutely! Here's my enthusiastic review of Microsoft Teams: I've been using Microsoft Teams and it's been a game-changer for me! The interface is so user-friendly, it's like it was designed with me in mind. I love how it seamlessly integrates with other Microsoft products, making my workflow smooth and efficient. The video and audio quality during meetings are top-notch, ensuring clear and effective communication. The chat feature is a lifesaver, allowing me to quickly touch base with my colleagues. Plus, the file sharing and collaboration tools are just fantastic, making teamwork a breeze. I'm so glad I found Microsoft Teams, it's truly revolutionized the way I work!

      September 17, 2024

    • Paul D

      MS Teams: Strengths and Weaknesses Unveiled

      I value Microsoft Teams for its collaboration, screen sharing, and instant message notifications. However, I encounter a problem with its status display, as it occasionally shows 'Out of Office' even when I'm active. I would give it an 8/10 rating.

      September 10, 2024

    • Briar D

      My Remarkable Journey with Microsoft Teams

      I absolutely love using Microsoft Teams! It's an app that has been a constant companion for me, even across multiple laptops. I've been using it for years and it's been a journey of growth and improvement. There have been some audio issues reported online, but I've found that they're not persistent and are usually resolved quickly. Even on my brand new, third laptop, it works like a charm! I'm amazed at how many people are embracing this dynamic app. While Zoom has its own merits, I personally find Teams to be more versatile and its design to be intuitive and user-friendly. My experience with Teams has been nothing short of remarkable over the years!

      September 3, 2024

    • Melissa M

      Microsoft Teams: Superior Video Conferencing with Screen Sharing and Recording

      I find the video conferencing feature of Microsoft Teams to be superior to other platforms. The screen sharing and recording options are particularly useful for remote meetings

      August 27, 2024

    • Yael G

      Is Microsoft Teams the Right Choice for You?

      I wouldn't necessarily recommend Microsoft Teams for school use, but I find it to be one of the best tools for business purposes due to its integration with numerous Microsoft tools. I find it easy to use and appreciate its multitude of features such as organizing meetings, high-quality video and screen sharing, superior screen control compared to competitors, and the ability to record videos and store them on the cloud. I also value its ability to upload and share files on specific channels, and its aid in organizing business and school operations. I like that it can integrate whiteboard, forms, and has an inbuilt document viewer. However, I do encounter downsides such as daily glitches and random call cuts. I find the roles are limited to presenters and attendees, either giving a person all the power for the meeting or none at all. I would prefer more specific permissions for participants. I switched to Microsoft Teams because my school did, and we now have classes here. Despite its glitches and being more taxing on my computer, I still find it useful.

      August 19, 2024

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