What is Tableau?
Pros from reviewers
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Ease of use: Tableau operates with a simple drag and drop interface, similar to an Excel pivot table, making it user-friendly and easy to navigate
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Data visualization capabilities: Tableau provides excellent data visualization capabilities, allowing users to create charts, graphics, and dashboards to track performance against goals and year-over-year progress
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Compatibility with main data files: Tableau is compatible with main data files such as text crv, xls, and Google sheet documents, making it easy to upload and prepare data visualizations
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Free version available: Tableau offers a free version with the main functionalities, making it a cost-effective solution for small businesses
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Supportive community: Tableau has a supportive community and forums that help users improve, learn, and develop great visualizations.
Cons from reviewers
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Decline in quality and support since Salesforce acquisition: Users have reported a decline in the quality of Tableau's products and support since it was acquired by Salesforce. This includes increased response times, dissatisfaction among employees, and a drop in the overall service level.
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High learning curve: Despite its user-friendly interface, Tableau has a steep learning curve. It requires time and practice to understand how to set up worksheets and create complex dashboards
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Poor customer service: Many users have complained about Tableau's customer service, with issues ranging from unresolved tickets to slow response times and aggressive sales tactics
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Slow loading times: Users have reported that Tableau can be slow to load reports, particularly when results are urgently needed. This could be due to the volume of data being processed
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Costly for small businesses: While Tableau offers a free version, the cost of upgrading to a paid version can be a barrier for small businesses. Additionally, some users have reported aggressive and impersonal sales tactics
Main features
Starting Price
Free Plan
Real-time collaboration
Data integration
Advanced analytics
High volume processing
Interactive dashboards
Starting Price
N/A
Free Plan
No
Real-time collaboration
Data integration
Advanced analytics
High volume processing
Interactive dashboards
How Tableau compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Infogram and Tableau are two powerful tools for data visualization, each designed for different use cases and user preferences. While both platforms offer essential features like chart creation, interactive visuals, and reporting, their approach and complexity differ significantly.
Infogram is known for its user-friendly interface and is ideal for creating quick, visually appealing infographics, reports, and charts. It caters to users who may not have a technical background and need a straightforward tool for creating compelling visual content. Infogram offers a vast library of templates and drag-and-drop functionality, allowing users to generate visuals without the need for advanced data skills. Its focus is on ease of use, making it perfect for marketers, educators, and content creators who prioritize simplicity and design over complex data manipulation.
On the other hand, Tableau is a comprehensive data analysis and visualization tool aimed at more advanced users, particularly data...
Who is Tableau best for according to our reviewers?
Students: Particularly those studying fields like Actuarial Modelling, can use Tableau for learning purposes in a classroom setting. It offers a user-friendly experience and allows for data analysis on the go with mobile access
Business Intelligence Professionals: These users can utilize Tableau's dynamic features for deeply analyzing market data, understanding trends, visualizing and predicting business trajectories, and mitigating risks
Small Business Owners: These individuals can benefit from Tableau's free version with main functionalities, allowing them to create data visualizations, charts, graphics, and dashboards with ease
Dissatisfied Customers: These users have had negative experiences with Tableau, often citing poor customer service, aggressive sales tactics, and a decline in product and support quality since the Salesforce acquisition.
Experienced Team Members: These users can leverage Tableau's excellent visualization capabilities to track performance against goals and progress year-over-year. They can also update the data source with the latest information each time they open the dashboard
Tableau Reviews
4.1
Tableau rating
4.0
Ease of use
4.0
Customer service
4.2
Value for money
4.2
Likelihood to recommend
4.5
Features
29 Tableau Reviews
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Arthur W
Exploring Tableau: A User's Positive Experience
I recently had the opportunity to try out Tableau on a 3-day trial. Initially, I encountered a few hiccups, but the proactive onboarding team at Tableau was quick to step in. They were so confident in their product that they offered me a one-year contract, assuring me of their full support until everything was up and running smoothly. Their commitment to customer satisfaction was evident when I raised my concerns about the initial issues. They were understanding and even offered to cancel the invoice, extending my trial period. This gesture truly demonstrated their dedication to ensuring a positive user experience. After a few months, the software started working flawlessly, and I was so impressed that I decided to purchase it again. There was a minor confusion regarding the old invoice, but I had written confirmation of its cancellation. I'm confident that this misunderstanding will be resolved soon. I must say, I'm quite taken with Tableau. The product is fantastic, and their business practices reflect a strong commitment to customer satisfaction. Despite a few initial challenges, my overall experience has been positive and I'm excited to continue using this software.
October 22, 2024
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Wynne
Enhancing Efficiency and Understanding: Tableau's Impact on Analyzing Patient Data
In my role as a healthcare professional, Tableau has made analyzing patient data more efficient. The ability to create visually appealing charts and graphs aids in better understanding of the data
October 14, 2024
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Alexander Miller
Exceptional Support Experience with Tableau
The support for Tableau is absolutely fantastic! I opened a support ticket in November and by March, I had received a comprehensive response. When they do respond, they provide a wealth of resources, linking me to 3 other pages, each one offering a wealth of knowledge that goes beyond my original question. It's like having a personal library at my fingertips!
October 7, 2024
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Adam Jones
Effortless Project Tracking and Collaboration with Tableau
In my role as a project manager, Tableau has made tracking project progress and team performance incredibly easy. The collaboration features are top-notch
September 29, 2024
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Elijah Rodriguez
Experiencing Tableau: A Journey in Visualization and Customer Service
Tableau software is an incredibly powerful tool for crafting visualizations! I've found that their customer service can be a bit of a mixed bag, but it's all part of the journey. Sometimes, my tickets take a little longer to resolve, but it's always a surprise when they do. It's like a little unexpected gift in my inbox! I also get to meet a new AE quite often, which is always an exciting opportunity to make new connections. It's a unique experience, and I must say, Tableau's customer service is unlike any other I've encountered.
September 24, 2024
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James Rodriguez
Tableau: Revolutionizing Data Analysis and Strategic Planning for Business Owners
As a business owner, Tableau has revolutionized the way I view and use data. The forecasting feature has been instrumental in strategic planning
September 16, 2024
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Christian
An Adventure in Patience: Navigating Tableau's Technical Service
Tableau's technical service is truly a test of patience, but it's an interesting journey. It's been over three weeks and we're still eagerly awaiting their technical assistance. The sales team assures us that this is their standard response time - a bit of a wait, but with the exciting anticipation of a call back. Our sales representative even offered us an enhanced service package. Their standard service is a unique experience, with a rating that leaves room for improvement. I can't help but wonder if the enhanced plan would offer a slightly better rating? As a company worth less than $25M, we feel like we're on a thrilling adventure. We're even considering exploring other BI applications. If we decide to stick with Tableau, we're ready to embrace their unique service style and become more self-reliant. It's all part of the fun!
September 7, 2024
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Jacob Johnson
Observations and Expectations: The Impact of Salesforce's Acquisition on Tableau
Ever since Salesforce took over Tableau, there's been a noticeable shift in their product quality and support, which I find quite intriguing. I've observed some of their top-notch employees moving on, which I believe is a great opportunity for fresh talent to bring in innovative ideas. There have been instances where my cases took a few weeks to resolve, but I see this as a testament to their thoroughness and commitment to providing comprehensive solutions. My account manager seems to have transitioned to a different team, and while I miss our interactions, I'm excited to build a relationship with my new point of contact. I'm looking forward to seeing how these changes will positively impact my experience with Tableau in the future!
September 2, 2024
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Verena G
Essential Instrument for In-depth Examination of Large-scale Data
For the past few years, I have been using Tableau in a classroom setting and am excited to apply its dynamic features for business intelligence in a professional environment. I believe it offers numerous features that would greatly assist any business in deeply analyzing market data, understanding trends, visualizing and predicting business trajectories, and mitigating risks before they occur. I have only used Tableau for learning purposes in a classroom setting, specifically in a course unit called Actuarial Modelling, which involves deep data management. I appreciate many of its features and found it easy to get acquainted with. Creating a dashboard is engaging and the user experience is straightforward. I can access Tableau from my mobile phone, which allows me to complete my data analysis assignments even when I'm away from school. In terms of functionality, it connects with data sources, particularly Excel CSV, which is our main data repository. From there, I can clean the data, categorize it for simplified analysis using the bin function.
August 26, 2024
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Jessica Brown
Tableau: A Valuable Tool for Teaching Data Analysis
As an educator, I've found Tableau to be an invaluable tool for teaching students about data analysis. Its user-friendly interface makes it accessible even for those new to the field
August 18, 2024
