PrestaShop is a free, open-source e-commerce platform used globally. It allows online merchants to build and manage an online store with customizable themes, mobile-friendly design, and integrated payment systems. PrestaShop also provides inventory management, SEO tools, marketing automation, and analytics features to aid businesses in their online growth.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Prestashop?
  • 04How Prestashop compare to similar software?
  • 05Who is Prestashop best for according to our reviewers?
  • 06Prestashop Reviews

What is Prestashop?

PrestaShop is a free, open-source e-commerce solution used by over 250,000 online stores globally. It's written in PHP and uses the Smarty template engine, allowing users to easily build and manage an online store with customizable themes. PrestaShop supports all major payment services, is available in 60 languages, and is mobile-friendly. It offers robust catalog and site management tools, including features for SEO, marketing, analytics, shipping, and customer service. PrestaShop's marketplace, PrestaShop Addons, provides over 3,500 templates and modules to enhance your e-commerce site. It's suitable for both small businesses and large enterprises.

Pros from reviewers

  • Comprehensive features: It offers a range of features including website management, shopping cart, order and inventory management, cataloging, shipping and SEO management, and multi-channel marketing, making it an all-in-one solution for e-commerce businesses

  • Multilingual support: PrestaShop supports multiple languages, making it suitable for businesses operating in different countries and catering to diverse customer bases

  • Active community: PrestaShop has an active community that provides free help for basic issues and bug reports, making it easier for users to resolve problems and improve their use of the software.

  • Cost-effective: PrestaShop is a cost-effective solution for small to medium-sized businesses, reducing reliance on third parties and offering a variety of free and paid add-ons to enhance functionality

  • Open-source platform: PrestaShop is an open-source e-commerce platform, allowing users to modify and customize the software to fit their specific needs

Cons from reviewers

  • Difficulty with integrations: Some users have reported issues with integrating PrestaShop with other platforms or services, such as shipping providers or other ecommerce platforms

  • Poor customer service: Some users have reported issues with PrestaShop's customer service, including language barriers and ineffective support.

  • Expensive add-ons and modules: While PrestaShop offers a variety of enhancements, some of these can be costly and may not be compatible with the latest version of the platform

  • Outdated layout: The design of the website can feel outdated and finding a modern template within a budget can be difficult

  • Complex and challenging for beginners: PrestaShop can be overwhelming for those without technical knowledge or experience, requiring additional training to fully understand and utilize its features

Main features

Starting Price

N/A

Free Plan

No

Comprehensive E-commerce Tools

Mobile Responsive Design

Customizable Themes

Open-source

Multilingual Support

Who is Prestashop best for according to our reviewers?

  • E-commerce Developers: Developers who create e-commerce websites for various clients can use PrestaShop to build complex multi-stores in various languages and countries with different currencies. They can also customize the platform with thousands of available modules

  • Small to Medium-sized E-commerce Businesses: These businesses can benefit from PrestaShop's extensive features, including website management, shopping cart, order and inventory management, cataloging, shipping and SEO management, and multi-channel marketing

  • Spanish-speaking Users: PrestaShop has a robust Spanish community and offers Spanish support, making it suitable for Spanish-speaking users or businesses targeting Spanish-speaking markets

  • IT Professionals: Those with IT experience can build their own shop using PrestaShop. They can also use their skills to tailor the site to specific needs by purchasing modules and hiring a PHP developer

  • Beginners with Small E-commerce Businesses: Beginners who want full control over their store can use PrestaShop. However, they may need to invest in additional training or hire expert help due to the platform's complexity.

  • Prestashop Reviews

    4.2

    Prestashop rating

    4.0

    Ease of use

    4.0

    Customer service

    4.5

    Value for money

    4.2

    Likelihood to recommend

    4.2

    Features

    29 Prestashop Reviews

    4.2 (29 reviews)
    Leave a review
    • Briony G

      Robust and Reliable Security Features Ensure Customer Data Safety in PrestaShop

      Lastly, the security features of PrestaShop are robust and reliable. I can confidently say that my customer's data is safe and secure.

      October 20, 2024

    • Shirley Miller

      Great Experience with PrestaShop

      I've had a very good experience with Prestashop for over 1 years. It has been improving year after year. There's a strong community supporting the solution, which has been particularly helpful during crises like COVID, assisting brick & mortar shops in transitioning online.

      October 15, 2024

    • Gloria A

      PS is an excellent store solution.

      I believe PrestaShop is an excellent shop solution. However, I would like to suggest some improvements: making customer reviews on themes and modules accessible to all, integrating a full backup and migration function into the basic installation, providing more detailed free documentation, and publishing professional, reasonably priced books explaining full functionality and implementation. I appreciate their hard work.

      October 8, 2024

    • York D

      Embracing Multiculturalism and Innovation with Prestashop

      I've been a loyal user of Prestashop for years and my experience has been nothing short of multicultural! Their support team is so diverse, they often switch between languages and provide links in different languages, which I find quite intriguing. Recently, they introduced a new pricing model for their 1-click upgrade module. It's now priced at £23, a clear indication of the significant improvements and added value they've incorporated into it. It used to be free, but I'm excited to see the enhancements that this new version brings. Working with Prestashop now feels like they've stepped up their game, constantly innovating and improving their services.

      September 28, 2024

    • Joyce

      Complimentary E-commerce Platform with Comprehensive Features

      PrestaShop is an ideal tool if I'm considering venturing into e-commerce. It's popular in countries like France and Italy, with numerous agencies offering online shops based on it. It fulfills all basic needs and if I have some IT experience, I can build my own shop for free. If I'm serious about e-commerce, I'll eventually need to purchase modules (plugins for PrestaShop) and hire a PHP developer to tailor the site to my needs. Most shops find solutions with existing plugins sold on PrestaShop's site or other portals. I can install a shop with one click on Softaculous, which is common on shared hosting. The hosting requirements are basic, any hosting suitable for WordPress will work fine with PrestaShop, so $5/€ a month is more than enough. There's an active community in many languages, where I can get free help for basic issues and bug reports. I recommend getting a template for the graphics, as it will make the site look more professional.

      September 21, 2024

    • Samantha Martinez

      Seamless Shopping Across Devices: PrestaShop's Fantastic Mobile Optimization

      The mobile optimization feature of PrestaShop is fantastic. It has ensured that my online store provides a seamless shopping experience across all devices

      September 14, 2024

    • Ewan

      Effortless and Adaptable Eshop Solution with Prestashop

      As a small e-commerce business owner, I find Prestashop to be a fitting solution. I've been using it for over five years for my side business and it's been excellent. It's open-source, free, and easy to install and use. Even without programming skills, I can use templates, auto backup, and auto-upgrade at no cost. There are no limits on customers, orders, or users, and no time limit. However, as my business grows, I might want more features like better design, stock management, and import/export capabilities. At this point, I'll need to invest in addons, hire a freelancer, or learn to make these improvements myself. Despite this, I appreciate the flexibility it offers. Prestashop has been around for many years and has a wealth of resources like forums, videos, and blog posts. Being from Europe, I particularly appreciate their translation packs. However, their customer service could be better and beginners might struggle with technical issues.

      September 8, 2024

    • Linda G

      Praising Prestashop: A User's Review on its Unique Features and Commitment to Updates

      I absolutely adore Prestashop! It's brimming with unique features and its support for PHP 8 was launched just a month after 7.4 was phased out, showing their commitment to staying updated. Every upgrade brings a fresh wave of excitement as it enhances the hardcoded translations, mail stylesheets, and more. I wholeheartedly recommend this solution. Don't hesitate to explore the diverse marketplace for modules, but remember to make wise investments for your shop solution!

      August 31, 2024

    • Grace A

      Effortless Scalability: PrestaShop's Accommodating Software for Growing Businesses

      I appreciate the scalability offered by PrestaShop. As my business grew, the software effortlessly accommodated the increasing demands

      August 24, 2024

    • Austin Brown

      Presta and Presta Module Vendors Review

      As a user, I find Prestashop unreliable due to its support for sellers who sell substandard products. I've lost both money and time using Prestashop. For instance, I purchased a module from ETS-Soft that didn't work, and the seller disappeared without providing a refund. The reviews on the site are misleading as they are often sent by the sellers themselves, resulting in surprisingly positive reviews for non-functional products. Although there is a warning text about the reviews, it's disheartening to see the amount of money I've spent over the years. Most modules stop working after updating Prestashop, making the update more expensive than anticipated. Prestashop feels like a car without spare parts when needed. The only upside is that it's possible to get it working well, but it requires a significant investment that seems to never end.

      August 19, 2024

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