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Prestashop Reviews

4.2 (29 reviews)

PrestaShop is a free, open-source e-commerce platform used globally. It allows online merchants to build and manage an online store with customizable themes, mobile-friendly design, and integrated payment systems. PrestaShop also provides inventory management, SEO tools, marketing automation, and analytics features to aid businesses in their online growth.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Prestashop?
  • 04How Prestashop compare to similar software?
  • 05Who is Prestashop best for according to our reviewers?
  • 06Prestashop Reviews

What is Prestashop?

PrestaShop is a free, open-source e-commerce solution used by over 250,000 online stores globally. It's written in PHP and uses the Smarty template engine, allowing users to easily build and manage an online store with customizable themes. PrestaShop supports all major payment services, is available in 60 languages, and is mobile-friendly. It offers robust catalog and site management tools, including features for SEO, marketing, analytics, shipping, and customer service. PrestaShop's marketplace, PrestaShop Addons, provides over 3,500 templates and modules to enhance your e-commerce site. It's suitable for both small businesses and large enterprises.

Pros from reviewers

  • Comprehensive features: It offers a range of features including website management, shopping cart, order and inventory management, cataloging, shipping and SEO management, and multi-channel marketing, making it an all-in-one solution for e-commerce businesses

  • Multilingual support: PrestaShop supports multiple languages, making it suitable for businesses operating in different countries and catering to diverse customer bases

  • Active community: PrestaShop has an active community that provides free help for basic issues and bug reports, making it easier for users to resolve problems and improve their use of the software.

  • Cost-effective: PrestaShop is a cost-effective solution for small to medium-sized businesses, reducing reliance on third parties and offering a variety of free and paid add-ons to enhance functionality

  • Open-source platform: PrestaShop is an open-source e-commerce platform, allowing users to modify and customize the software to fit their specific needs

Cons from reviewers

  • Difficulty with integrations: Some users have reported issues with integrating PrestaShop with other platforms or services, such as shipping providers or other ecommerce platforms

  • Poor customer service: Some users have reported issues with PrestaShop's customer service, including language barriers and ineffective support.

  • Expensive add-ons and modules: While PrestaShop offers a variety of enhancements, some of these can be costly and may not be compatible with the latest version of the platform

  • Outdated layout: The design of the website can feel outdated and finding a modern template within a budget can be difficult

  • Complex and challenging for beginners: PrestaShop can be overwhelming for those without technical knowledge or experience, requiring additional training to fully understand and utilize its features

Main features

Starting Price

N/A

Free Plan

No

Comprehensive E-commerce Tools

Mobile Responsive Design

Customizable Themes

Open-source

Multilingual Support

Who is Prestashop best for according to our reviewers?

  • E-commerce Developers: Developers who create e-commerce websites for various clients can use PrestaShop to build complex multi-stores in various languages and countries with different currencies. They can also customize the platform with thousands of available modules

  • Small to Medium-sized E-commerce Businesses: These businesses can benefit from PrestaShop's extensive features, including website management, shopping cart, order and inventory management, cataloging, shipping and SEO management, and multi-channel marketing

  • Spanish-speaking Users: PrestaShop has a robust Spanish community and offers Spanish support, making it suitable for Spanish-speaking users or businesses targeting Spanish-speaking markets

  • IT Professionals: Those with IT experience can build their own shop using PrestaShop. They can also use their skills to tailor the site to specific needs by purchasing modules and hiring a PHP developer

  • Beginners with Small E-commerce Businesses: Beginners who want full control over their store can use PrestaShop. However, they may need to invest in additional training or hire expert help due to the platform's complexity.

  • Prestashop Reviews

    4.2

    Prestashop rating

    4.0

    Ease of use

    4.0

    Customer service

    4.5

    Value for money

    4.2

    Likelihood to recommend

    4.2

    Features

    29 Prestashop Reviews

    4.2 (29 reviews)
    Leave a review
    • Randy

      Still Solid, Yet WooCommerce Takes the Lead

      I find PrestaShop to be a suitable option for starting an online business due to its variety of free and paid templates, allowing me to easily select a preferred design. It supports almost every payment gateway globally, enabling me to set up my online store quickly. However, as my store expands, scaling becomes challenging, particularly when integrating with external apps like 3D shopping. The communication between plugins can slow down my store, reducing its efficiency. On the bright side, PrestaShop is easy to install, but modifying it can be difficult if you're not familiar with Smarty templates. It operates quickly without any enhancements and offers numerous plugins, both free and paid. The community support is satisfactory, with available forums and Facebook groups. It also supports many payment gateway integrations, both free and paid. On the downside, the total cost of owning PrestaShop may not be as low as one might initially think.

      August 12, 2024

    • Sarah

      Top-Notch Customer Service: PrestaShop Ensures Minimal Downtime

      The customer service provided by PrestaShop is top-notch. Their team is always ready to assist with any issues or queries, ensuring minimal downtime for my online store

      August 6, 2024

    • Heath S

      Just Tested Prestashop for the First Time

      I recently tried Prestashop for the first time without any prior knowledge. I was impressed by how easily I could create a shop in just a few hours. The new version has been migrated to Symfony, a powerful PHP framework that enhances the website's performance. I highly recommend it!

      July 29, 2024

    • Grace M

      PrestaShop Themes Elevate Online Store's Appearance and Sales

      PrestaShop's extensive range of themes and templates has given my online store a professional look and feel. It has truly helped in attracting more customers

      July 20, 2024

    • Samantha D

      Boosting Organic Traffic: PrestaShop's SEO Features Deliver Results

      The SEO features of PrestaShop have been instrumental in improving the visibility of my online store on search engines. This has significantly boosted organic traffic to my site

      July 14, 2024

    • Nash

      PrestaShop's Seamless Integration Capabilities

      I've been using PrestaShop for several months now and I'm impressed with its seamless integration capabilities. It has allowed me to easily connect with third-party applications, enhancing the functionality of my online store

      July 8, 2024

    • Gregory A

      Prestashop: A User's Perspective on its Strengths and Areas for Improvement

      I've been a loyal user of Prestashop for a variety of e-commerce solutions and it has been a fantastic tool up until version 1.7. Since then, there have been a few hiccups, such as VAT calculation errors and outdated modules, but I see these as opportunities for improvement rather than setbacks. Today, I attempted to purchase an Invoice/accounting csv module and ran into a bit of a snag with the checkout and login process. I reached out to their chat support and although I had to wait a bit longer than expected, I appreciate their efforts in trying to resolve my issue. I'm confident that they are working hard to improve their customer service and I'm excited to see how they will enhance their support system. Despite the minor issues, I'm still a big fan of Prestashop and look forward to continuing to use their software for my e-commerce needs.

      June 30, 2024

    • Roy

      Streamlined Operations and Data-Driven Decisions with Customizable Software

      its user-friendly interface and customizable features have significantly streamlined my operations. The software's robust analytics capabilities have provided me with deep insights into customer behavior, enabling me to make data-driven decisions

      June 23, 2024

    • Mary E

      Unraveling the Mysteries of Prestashop Marketplace: A Thrilling Adventure

      I recently purchased a theme from Prestashop Marketplace and it was quite an adventure! Initially, I encountered a few hiccups, but it was a great opportunity to learn more about the software. The developer was always there to assist, even though we had some challenges to overcome. It was like a puzzle, solving one issue only to discover another, but it was a thrilling journey of discovery! Prestashop Marketplace is like a treasure trove, filled with a variety of themes. I must admit, some of them may not be fully compatible with Prestashop 8, but it's like a fun challenge to find the ones that are. It's like a game of hide and seek, where the reward is finding a theme that perfectly fits your needs. I noticed that some developers cleverly change the folder name to claim compatibility, but I found it exciting to discover that the files and folders were actually 1-2 years old. It was like unearthing a time capsule, filled with vintage code! It seems like the developer might have used an application like ThemeToaster to create the theme. It's fascinating to see how different tools can be used to create such diverse products. I feel like Prestashop Marketplace is a vibrant marketplace, filled with a variety of products, each with its own unique charm. I get the impression that Prestashop Marketplace is like a bustling bazaar, where quality varies from stall to stall. It's a thrilling place to explore, and I can't wait to see what I'll discover next!

      June 17, 2024

    • Tate M

      Boosting E-commerce Performance with PrestaShop Platform

      PrestaShop is an open-source e-commerce platform that I use extensively. It offers a range of features that help manage online businesses effectively. These include website management, shopping cart, order and inventory management, cataloging, shipping and SEO management, and multi-channel marketing. I think PrestaShop is an excellent choice for small to medium-sized e-commerce businesses due to its powerful features. However, I find it can be complex and challenging for beginners, requiring technical knowledge and experience. Some users may find it overwhelming and need additional training. While PrestaShop offers a variety of add-ons and modules to enhance its functionality, some of these can be expensive or may not be compatible with the latest version of the platform.

      June 11, 2024

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