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Prestashop Reviews

4.2 (29 reviews)

PrestaShop is a free, open-source e-commerce platform used globally. It allows online merchants to build and manage an online store with customizable themes, mobile-friendly design, and integrated payment systems. PrestaShop also provides inventory management, SEO tools, marketing automation, and analytics features to aid businesses in their online growth.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Prestashop?
  • 04How Prestashop compare to similar software?
  • 05Who is Prestashop best for according to our reviewers?
  • 06Prestashop Reviews

What is Prestashop?

PrestaShop is a free, open-source e-commerce solution used by over 250,000 online stores globally. It's written in PHP and uses the Smarty template engine, allowing users to easily build and manage an online store with customizable themes. PrestaShop supports all major payment services, is available in 60 languages, and is mobile-friendly. It offers robust catalog and site management tools, including features for SEO, marketing, analytics, shipping, and customer service. PrestaShop's marketplace, PrestaShop Addons, provides over 3,500 templates and modules to enhance your e-commerce site. It's suitable for both small businesses and large enterprises.

Pros from reviewers

  • Comprehensive features: It offers a range of features including website management, shopping cart, order and inventory management, cataloging, shipping and SEO management, and multi-channel marketing, making it an all-in-one solution for e-commerce businesses

  • Multilingual support: PrestaShop supports multiple languages, making it suitable for businesses operating in different countries and catering to diverse customer bases

  • Active community: PrestaShop has an active community that provides free help for basic issues and bug reports, making it easier for users to resolve problems and improve their use of the software.

  • Cost-effective: PrestaShop is a cost-effective solution for small to medium-sized businesses, reducing reliance on third parties and offering a variety of free and paid add-ons to enhance functionality

  • Open-source platform: PrestaShop is an open-source e-commerce platform, allowing users to modify and customize the software to fit their specific needs

Cons from reviewers

  • Difficulty with integrations: Some users have reported issues with integrating PrestaShop with other platforms or services, such as shipping providers or other ecommerce platforms

  • Poor customer service: Some users have reported issues with PrestaShop's customer service, including language barriers and ineffective support.

  • Expensive add-ons and modules: While PrestaShop offers a variety of enhancements, some of these can be costly and may not be compatible with the latest version of the platform

  • Outdated layout: The design of the website can feel outdated and finding a modern template within a budget can be difficult

  • Complex and challenging for beginners: PrestaShop can be overwhelming for those without technical knowledge or experience, requiring additional training to fully understand and utilize its features

Main features

Starting Price

N/A

Free Plan

No

Comprehensive E-commerce Tools

Mobile Responsive Design

Customizable Themes

Open-source

Multilingual Support

Who is Prestashop best for according to our reviewers?

  • E-commerce Developers: Developers who create e-commerce websites for various clients can use PrestaShop to build complex multi-stores in various languages and countries with different currencies. They can also customize the platform with thousands of available modules

  • Small to Medium-sized E-commerce Businesses: These businesses can benefit from PrestaShop's extensive features, including website management, shopping cart, order and inventory management, cataloging, shipping and SEO management, and multi-channel marketing

  • Spanish-speaking Users: PrestaShop has a robust Spanish community and offers Spanish support, making it suitable for Spanish-speaking users or businesses targeting Spanish-speaking markets

  • IT Professionals: Those with IT experience can build their own shop using PrestaShop. They can also use their skills to tailor the site to specific needs by purchasing modules and hiring a PHP developer

  • Beginners with Small E-commerce Businesses: Beginners who want full control over their store can use PrestaShop. However, they may need to invest in additional training or hire expert help due to the platform's complexity.

  • Prestashop Reviews

    4.2

    Prestashop rating

    4.0

    Ease of use

    4.0

    Customer service

    4.5

    Value for money

    4.2

    Likelihood to recommend

    4.2

    Features

    29 Prestashop Reviews

    4.2 (29 reviews)
    Leave a review
    • Eugene Smith

      PrestaShop: The Ultimate Online Store Management Tool

      As a business owner, I've found PrestaShop to be an invaluable tool for managing my online store

      June 1, 2024

    • Judy Jones

      Decent Ecommerce Platform, Yet Lacking Some Spark

      I enjoyed using Prestashop, but felt it was missing something compared to other platforms. It's a decent tool, especially for ecommerce projects, but I favor other options. It's flexible, suitable for a variety of projects from business to business to retail, and has a robust Spanish community. However, content creation can be difficult and expanding its functionality can be complicated. I primarily chose Prestashop for its Spanish support. I switched from Magento, now Adobe Commerce, as it was always breaking its backwards compatibility and I needed something more stable.

      May 27, 2024

    • Joyce A

      Unrivaled E-commerce Software: PrestaShop

      I have created over 50 e-commerce websites using Prestashop throughout the years, including complex multi-stores in various languages and countries with different currencies. I am quite pleased with my overall experience with the software and the company. I have been using Prestashop for the past 7 years, from version 1.3 to the current 1.7. When it was the only great shopping cart software, it was good. Now, it's outstanding. It is backed by a large community with numerous plug-ins that effectively assist in marketing and managing the e-shop. Prestashop is currently reviewing the external plug-ins to ensure their compatibility, which is crucial as I've faced a few issues with faulty plug-ins. However, it's important to note that these plug-ins are not necessarily developed by Prestashop. I switched to PrestaShop from Magento because Magento had fewer features, was more buggy and heavy. Prestashop's interface is nice right out of the box.

      May 21, 2024

    • Samuel A

      Exploring the Unique Challenges and Rewards of Prestashop Development

      As a developer, I must say that I find Prestashop to be quite unique. Those who primarily use themes might not fully grasp this, but the system and numerous modules available on their site are coded in a way that offers a distinctive challenge. What's more, Prestashop has a policy where they don't offer refunds if a product doesn't match its advertisement. This actually encourages me to be more discerning and careful when choosing add-ons, making the whole process more engaging. It's like a treasure hunt within the Prestashop add-on system, and they leave it to us to navigate it.

      May 12, 2024

    • Thomas F

      Feels Like Navigating the Arctic Tundra

      I've had some negative experiences with PrestaShop, but it's still a vital tool for e-commerce businesses. It's a complete software for managing an online store, including catalogs, products, and details. It's perfect for small businesses wanting full control over their store. However, it can be difficult to comprehend and requires substantial prior knowledge or expert help. It's essential to read all the documentation thoroughly. I selected PrestaShop because it's more cost-effective and it reduces my reliance on third parties.

      May 5, 2024

    • Kayla B

      PrestaShop's Impressive Multi-Language Support

      The multi-language support offered by PrestaShop is commendable. It has helped me cater to a global audience without any language barriers

      April 28, 2024

    • Sean S

      Exceptional Open-Source E-commerce Solution

      I have been creating PrestaShops since 2012 and I am extremely satisfied with this solution. I am able to construct almost any unique feature a user may desire. PrestaShop is an outstanding open source software that enables users to establish and develop a comprehensive online store to generate income on the internet. It's user-friendly on the backend, capable of creating multi-shops for various countries and languages with ease, and it's straightforward to construct your own sub-sites in your online store with the assistance of certain page builder modules. It's highly customizable with thousands of modules available to further enhance it and address issues such as search engine optimization, integration with email marketing tools, or payment solutions, among others. One aspect that could be improved is the speed of the shop. I chose PrestaShop because I believe it's the best solution for my needs.

      April 21, 2024

    • Dylan M

      Outstanding Open Source Ecommerce for Small Businesses

      As a professional with over 15 years of experience with Prestashop, I highly recommend this open source ecommerce software for small to medium sized businesses. The backend is user-friendly, making order processing and product addition a breeze. While there are some negative reviews, most of these are related to experiences with theme or module developers, not the software itself. The software is initially free, with optional add-on modules and themes available for purchase. While some developers may not be top-notch, I've found that the majority are responsive and willing to go the extra mile to resolve issues. As businesses grow, they can seek advice from certified Prestashop experts like myself. Compared to Magento, Prestashop is much easier to administer and develop, with over 3 modules to expand its functionality and connect to third-party software. Its open source nature allows me to modify the code as needed, unlike Shopify which has limitations. For small businesses, I would recommend either Prestashop or Woocommerce. Both are excellent options.

      April 15, 2024

    • Randy Davis

      Adored it, Yet

      Overall, my experience with PrestaShop was positive. It was the first ecommerce platform I used for my small business and it functioned well with minimal issues, most of which I could resolve within an hour. It served as an all-in-one solution for my small business, enabling me to establish a store with two languages and 100 products within a few months. However, over time, it began to feel outdated. I found myself lacking some integrations, especially with my shipping provider, who now supports integration with PrestaShop, albeit a bit late. I also noticed that some websites offer integrations with Etsy, WooCommerce, and Shopify, but not PrestaShop, which was frustrating. The layout of the website also felt outdated and although I could install a new template, I couldn't find a modern one within my budget. I initially chose PrestaShop because it was user-friendly and allowed me to quickly launch a website with all the basic ecommerce functionalities. However, in the end, it felt outdated.

      April 13, 2024

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