What is Payhawk?
Pros from reviewers
-
Excellent visibility of employees' T&E spend: Payhawk provides a clear view of employees' travel and expense spend, shifting the responsibility of travel administration from the finance team to each employee. This allows for more robust controls and ensures employees meet receipt deadlines without the need for finance team oversight
-
Seamless integration with finance systems: Payhawk automatically syncs all receipts and payments with the company's finance system, providing a seamless experience. Its integration with NetSuite has been particularly beneficial for many users
-
Regular release of new features: Payhawk continually releases new features to enhance the product for customers. This ongoing development shows the company's commitment to improving its service and meeting the evolving needs of its users
-
User-friendly with easy receipt uploading: The software is user-friendly and makes uploading receipts incredibly easy for employees. This ease of use extends to the platform's intuitive interface, which many users find straightforward to navigate
-
Outstanding support team: Payhawk's support team is highly praised for their quick responses, expertise, and follow-ups on open cases. This high level of customer service contributes significantly to the overall user experience.
Cons from reviewers
-
Limited card support: Payhawk US only supports credit cards, not debit cards, which can limit payment options for some users
-
Lack of certain features: Payhawk could be improved by adding new features, such as the option to block cards for certain entities and categories, and the ability to select all the expenses to be reimbursed at once
-
Difficulty in receipt management: Some users find it difficult to manage receipts, as employees often forget to upload their receipts or invoices, causing delays in account reconciliation.
-
Glitches after updates: Sometimes updates cause glitches in some settings and invoices fail to go through the accounting software, causing potential disruption to financial processes
-
Inaccurate per diem rates: When claiming per diems, if a specific address rather than a city is used, it defaults to a generic UK rate instead of the specific city rate, causing potential inaccuracies in expense calculations
Main features
Starting Price
Free Plan
Integration Capabilities
Expense Management
Employee Cards
User-Friendly Interface
Advanced Analytics
Starting Price
N/A
Free Plan
No
Integration Capabilities
Expense Management
Employee Cards
User-Friendly Interface
Advanced Analytics
How Payhawk compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Payhawk best for according to our reviewers?
Employees: Payhawk is user-friendly and makes uploading receipts incredibly easy for employees. It also provides them with debit cards for their expenses. However, it's important to note that only credit cards are supported with Payhawk US, not debit cards
Business Owners: Payhawk is beneficial for managing all monthly purchases, enabling business owners to maintain everything under control. They can effortlessly set limits, funds, and payments. It also lets them manage recurring subscriptions in one place, aiding them in tracking monthly expenses
Business Finance Teams: These teams can benefit from Payhawk's robust controls and visibility over employee spending. The software shifts the responsibility of travel administration from the finance team to each employee, ensuring they meet receipt deadlines without the need for finance team oversight
Customer Success Teams: Payhawk's customer success team can benefit from the software's user-friendly interface and responsive support. However, they may face challenges with some features that competitors already have and are still being developed in Payhawk.
Accounting Teams: Payhawk can be a challenge for accounting teams as users often forget to upload their receipts or invoices. While it's user-friendly for most, it's not for accountants. They may find themselves always behind in reconciling the account due to the lack of uploaded documents
Payhawk Reviews
4.5
Payhawk rating
4.7
Ease of use
4.6
Customer service
4.6
Value for money
4.7
Likelihood to recommend
4.5
Features
28 Payhawk Reviews
-
Raymond Smith
Highly Beneficial!
I find Payhawk to be a very useful and user-friendly platform that saves time and manual work through automation. It just needs some fine-tuning to become the best solution for our team, but I trust that the Payhawk team will do their best to achieve this.
October 12, 2024
-
Robert G
Game-Changing Automation: Revolutionizing Expense Reporting with Payhawk
The automation features in Payhawk have been a game-changer for our finance department. It has significantly reduced manual work and improved accuracy in expense reporting
October 5, 2024
-
Janice N
Payhawk: Empowering Informed Financial Decisions with Comprehensive Reporting
One of the standout features of Payhawk is its comprehensive reporting capabilities. It provides clear, detailed insights into our company's spending habits, helping us make more informed financial decisions
September 28, 2024
-
Henry G
Sturdy Payhawk Platform Seamlessly Integrates with Xero
I had a great experience with Payhawk, from sales to onboarding and customer success. The software is user-friendly and the support team is very helpful and responsive. However, some features that competitors already have are still being developed.
September 24, 2024
-
Thaddeus G
Exceptional Customer Service at Payhawk
The customer service at Payhawk is top-notch. Whenever we've had questions or issues, their team has been quick to respond and resolve them
September 17, 2024
-
Lawrence B
Payhawk: User-Friendly Design Impresses Even Non-Techies
I've been using Payhawk for several months now and I'm impressed with its user-friendly design. Even our less tech-savvy team members were able to quickly learn how to use it
September 10, 2024
-
Thaddeus D
Top-tier Expense Management with Payhawk
I believe that Payhawk is the best tool we possess. It's incredibly beneficial for managing all our monthly purchases, enabling us to maintain everything under control. We can effortlessly set limits, funds, and payments. It also lets us manage recurring subscriptions in one place, aiding us in tracking monthly expenses. We can pay invoices, reimburse expenses, and use credit cards. It's simple to use, implement, manage, and control. The support team is remarkable with their swift responses, expertise, and follow-ups on open cases. As a new tool, it's continually enhancing its functionalities. We initially started without the Netsuite integration, but now it's functioning flawlessly. We also have the Travelperk integration, which is superb. The best part is that the product and development team is always in sync with our needs and contributes significantly to Payhawk's growth. We switched to Payhawk because Spendesk lacked the Netsuite integration, its usability was subpar, and it did not meet our needs.
September 3, 2024
-
Barrett M
Excellent Company with Outstanding Support!
I'm quite puzzled by some of the negative reviews here. We've been using Payhawk for a few weeks now and the experience has been fantastic! The initial demo was smooth and clear. Yes, the account setup takes some time due to the numerous background checks required by EU rules, but Payhawk completed it faster than any other credit card company I've dealt with. The dashboard is excellent and user-friendly. It makes you question why regular banks make managing credit card expenses so difficult once you get used to Payhawk.
August 24, 2024
-
Kimberly A
Payhawk: Streamlining Expense Management for Business Owners
As a business owner, Payhawk has been instrumental in streamlining our expense management process. The real-time expense tracking feature has saved us countless hours in manual tracking and reconciliation
August 17, 2024
-
Barbara W
Effortless Spending Control with Virtual Cards
its intuitive interface and robust features made it easy to track and control spending. The ability to issue virtual cards was particularly useful for our remote team members
August 12, 2024
