What is Discord?
Pros from reviewers
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Fast and reliable: Discord is known for its speed and reliability, with users rarely experiencing downtime. This makes it an effective tool for staying connected, especially in a work-from-home environment
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Versatile and user-friendly: Discord is praised for its versatility and user-friendliness. It offers a range of features including chat, voice call, and screen sharing, making it a useful tool for both gaming and studying
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Ability to create channels for specific groups: Discord's ability to create channels for specific groups simplifies group communication and makes managing team communication much easier. This feature is particularly useful for project communication.
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Customizable servers: Discord allows users to create and personalize servers, adding a level of flexibility to the platform. This includes the ability to add bots to servers, which can range from security to party games
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High-quality video and streaming: Users have noted that the video and streaming quality on Discord is top-notch, making it a great platform for remote meetings and demonstrations
Cons from reviewers
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Difficulty finding features: With so many features available on Discord, some users have reported difficulty finding exactly what they need. This can make the platform feel overwhelming and less user-friendly
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Frequent account suspensions: Some users have reported frequent account suspensions for suspicious activity, even when they have not violated any rules. This can disrupt communication and create a frustrating user experience.
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Limited group chats and video channels: Discord has limitations for group chats and video channels, which can be frustrating when trying to gather a large group. This can limit the effectiveness of the platform for larger teams or communities
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Features locked behind Nitro: Many of Discord's newest features, such as themes, are locked behind their premium Nitro service. This can be frustrating for users who do not wish to pay for these features
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Poor customer service: Some users have reported poor customer service experiences with Discord, including slow response times and ineffective solutions to problems. This can make resolving issues with the platform frustrating and time-consuming
Main features
Starting Price
Free Plan
Customizable user roles and permissions
Direct messaging and group calls
Rich text chat features
Servers and channels
Integration with other platforms
Starting Price
N/A
Free Plan
No
Customizable user roles and permissions
Direct messaging and group calls
Rich text chat features
Servers and channels
Integration with other platforms
How Discord compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
When comparing Slack and Discord, there are several key differences that can influence your choice of team communication and collaboration platform. One of the primary distinctions lies in their target audiences and primary use cases.
Slack is primarily designed for professional teams and businesses, aiming to provide a structured and organized environment for work-related communication. It offers features like channels, direct messaging, file sharing, and integration with various productivity tools, making it ideal for teams seeking efficient and organized collaboration.
On the other hand, Discord, initially popular among gamers, has evolved to serve a broader range of communities, including professionals and hobbyists. Its unique strength lies in its versatility, offering both text and voice-based communication channels. Discord is known for its informal and customizable nature, making it an attractive choice for teams seeking a more relaxed and community-driven atmosphere.
Another...
Who is Discord best for according to our reviewers?
Remote workers: With the rise of remote work due to Covid, Discord has proven to be an effective tool for staying connected. It offers fast and reliable communication, making it suitable for work-related discussions and meetings
Community admins: Discord provides a lot of flexibility for server admins, allowing them to personalize and add to their servers. It also offers features like bots, which can enhance the server experience
Study groups: Discord's user-friendly interface and diverse features make it a useful tool for learning and studying. Users can create servers for specific subjects, share screens for presentations, and communicate through chat or voice call
Disgruntled users: Despite its many benefits, some users have had negative experiences with Discord, citing issues with customer service, account suspension, and dissatisfaction with recent updates.
Gaming communities: Discord is a popular platform among gamers for its seamless game integration and ability to create personalized servers. It allows users to communicate via chat, voice call, and screen sharing, enhancing the gaming experience
Discord Reviews
4.1
Discord rating
4.5
Ease of use
4.0
Customer service
4.5
Value for money
4.5
Likelihood to recommend
4.7
Features
28 Discord Reviews
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Bruce
Discord: More Than Gaming, A Superior Remote Work Solution
I really enjoy using Discord! My overall experience has been nothing but positive. I primarily use Discord for gaming, like most people, but I find it superior to Zoom for remote meetings and demonstrations. The interface is easier to understand, cleaner, and more visually appealing than Zoom. It also seems more reliable and stable. However, it's challenging to convince others to use it in this way, as it's not typically seen as a business platform. Despite this, I believe it can fulfill this role very well, and it offers all these features for free. There's nothing about Discord that I dislike; it's truly an excellent solution. Although I still have to use Zoom, I prefer using Discord for my team because it simply works better.
October 13, 2024
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Otis M
Streamlining Panel Discussions: Discord's Stage Channels for Virtual Events
As an event organizer, I've used Discord to host virtual events. The stage channels feature allows us to have panel discussions with ease
October 7, 2024
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Charlotte M
Understanding Discord: A Journey Through Nitro Subscription and Payment Policies
I'm here to share my experience with Discord, and it's been quite a journey! I was thrilled when I saw an ad for a free month of nitro and I jumped at the opportunity. After a month, I was surprised to see that I was charged for another month. I realized I must have missed the part about it being a recurring subscription, so I quickly cancelled it through PayPal. To my surprise, my account was blocked, but it turned out to be a misunderstanding. According to Discord's policies, all cancellations and disputes should be handled directly with them. It was a learning curve for me, but it also showed me how secure and strict their payment system is. The free offer wasn't a scam, it was just a misunderstanding on my part. I've since reactivated my account and am enjoying the perks of Nitro. It's been a rollercoaster, but I'm glad I stuck with Discord. Their rules may seem stringent, but it's all in the name of providing a secure and reliable service. I'm definitely sticking around!
September 30, 2024
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Nancy E
Discord's Moderation Tools: A Community Manager's Lifesaver
As a community manager, Discord's moderation tools have been invaluable in maintaining a healthy and respectful environment for our members
September 22, 2024
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Jack
Started Discord for Leisure, Now Essential for Work
My overall experience with Discord has been fantastic. It's a comprehensive, easy-to-use tool that simplifies group communication. It's our main platform for project communication. The ability to create channels for specific groups is a standout feature that makes managing team communication much easier. While this feature isn't exclusive to Discord, as Slack also offers it, it's still a significant advantage. However, with so many features, sometimes it can be hard to find exactly what I need. We switched to Discord from Slack because Slack's free version doesn't offer long-term storage of channel messages.
September 14, 2024
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Joshua Johnson
Discord: A Game-Changer for Podcasting with Superior Audio Quality and Recording Capabilities
As a podcast host, Discord's audio quality is top-notch. The ability to record conversations has made content creation much easier for me
September 9, 2024
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Willie Davis
My Favorite Social Platform
Discord is an excellent app with numerous features, including the ability to create my own server for communication. It also has an incredible support team that is always ready to help and responds quickly.
August 31, 2024
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Philip
Exceptional Customer Service Experience with Discord
I'd happily give Discord a glowing five-star rating if I could! Their response time is impressively quick, usually within 24 hours, which I find very efficient. They provide well-structured responses and are always there to help when issues need to be escalated. I appreciate how they value my investment in their platform.
August 27, 2024
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Jack E
Discord's 2-Step Authentication: A Challenge Worth Taking
I've been using Discord for a while now and I must say, their 2-step authentication feature is top-notch! Recently, I got a new phone and, in the excitement, I forgot to save my backup codes. I thought I could just use the authenticator to log in again, but it turned out to be a bit of a challenge. I spent hours trying to scan the QR code and get a six-digit number to log into my account, using two different devices and various apps. It was like a fun puzzle, trying to figure out the best way to get back into my account. I even reached out to Discord's support team, who were quick to respond and very helpful. According to Discord's Twitter support, they suggested creating a new profile, which I thought was a creative solution. However, I have so many connections and important files through my Discord account, I decided to keep trying with my original one. What I found interesting was that they have the ability to delete my account, but can't disable the two-factor authentication for security reasons. I appreciate their commitment to security! It's similar to DeviantART Inc., who also have this feature, but it's only available to subscribers. In the end, I managed to get back into my account and it was a great learning experience. I would definitely recommend Discord to anyone looking for a secure and fun platform to connect with others. Their customer service is top-notch and they really care about their users' security.
August 17, 2024
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Andrew Davis
Discord: An Evolving Platform of Innovation and Engagement
I've been a loyal user of Discord for quite some time now, and I've seen it evolve in fascinating ways. Recently, they've started monetizing through selling jewelry, which is a clear sign of their innovative approach to diversifying revenue streams. While there have been a few new restrictions, they've actually pushed me to explore the platform more deeply. Despite these changes, Discord continues to be my platform of choice. I'm genuinely excited to see where they'll take us next!
August 11, 2024
