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MailerSend Reviews

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4.6 (27 reviews)

MailerSend software is a comprehensive solution for managing and sending transactional emails. It streamlines the process from email creation to data analysis and precise organization of the sending process. All essential elements for effective communication control are included, making it an ideal tool for businesses seeking to optimize their email management.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is MailerSend?
  • 04How MailerSend compare to similar software?
  • 05Who is MailerSend best for according to our reviewers?
  • 06MailerSend Reviews

What is MailerSend?

MailerSend is a powerful and efficient software for sending emails, capable of handling volumes from a few dozen to several million. The software is adaptable to various needs and allows for the design of emails within the tool itself. It offers a user-friendly interface that enables team members to participate in creating and sending emails suitable for different business situations. MailerSend provides precise data via its dashboard to monitor transactional emails effectively. It emphasizes factors such as email personalization, audience segmentation, maintaining an updated contact list, and excellent deliverability. The software allows users to create customized emails for various purposes like welcoming new customers, asking for reviews, notifying about subscription end dates, or resetting passwords. The built-in editor eliminates the need for developers, enabling marketing teams to handle email creation and dispatch themselves, saving time and resources. Once the emails are sent out, MailerSend centralizes strategic data such as unsubscribe rate, open rate, and spam information. This data can be sorted according to recipients, providing valuable insights into customer behavior and aiding in optimizing the customer journey.

Pros from reviewers

  • Affordable and fair pricing: Despite concerns about the cost, the increase in open rate that MailerSend provides makes it a cost-effective solution, especially for small businesses.

  • Real-time customer support: MailerSend provides real people who respond and understand customer needs, offering quick and effective solutions to any issues

  • High deliverability rate: MailerSend ensures that emails land directly in the recipient's inbox, reducing the risk of emails ending up in spam or promotion folders

  • Strict anti-spam policy: This feature is beneficial for businesses that use email as a tool to deliver messages that clients want to see, ensuring a clean and professional communication channel

  • User-friendly interface and quality of service: MailerSend offers a superior SMTP service and an easy-to-use interface, making it a top choice for businesses of all sizes

Cons from reviewers

  • Account approval issues: Some users have reported that their accounts were not approved without clear reasons, causing frustration and inconvenience.

  • Removal of key features: Some users have reported that MailerSend has removed important features that they had spent time integrating into their systems, causing disruption and dissatisfaction

  • Limited templates for startup plan: The startup plan only includes three email templates without a duplicate option, which may not be sufficient for some users

  • Inaccurate analytics: Some users have reported that the analytics and reports provided by MailerSend often provide incorrect timings

  • Limited functionality: MailerSend may not be suitable for larger companies that require more complex features

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Main features

Starting Price

$28

/ month

Free Plan

No

Segment your contacts for personalized campaigns

Deliver a great customer experience with inbound routing

Track your email success with in-depth analytics

Ensure perfect deliverability of your emails

Benefit from the advantages of teamwork

25% off the annual Starter plan for 1 year on MailerSend

Get 25% off the annual Starter plan for 1 year on MailerSend and up to $252 savings with Secret.

MailerSend and SendGrid are both robust email marketing platforms, each designed to cater to specific aspects of email communication and marketing automation. Understanding their key differences can help businesses choose the appropriate platform that aligns with their specific needs and objectives.


MailerSend is tailored more towards small to medium-sized businesses, emphasizing ease of use and streamlined functionalities. It offers an intuitive user interface that makes it easy for teams to create, send, and manage emails without requiring extensive technical knowledge. MailerSend’s strengths lie in its simplicity and efficiency, providing essential tools such as drag-and-drop email builders, simple automation workflows, and basic analytics that are sufficient for businesses just starting with email marketing or those who prefer a straightforward approach.


On the other hand, SendGrid is positioned more towards developers and larger enterprises that need advanced features and greater...

logo mailersend

MailerSend

A complete sending tool for your transactional emails

25% off the annual Starter plan for 1 year on MailerSend

Save up to $252

logo sendgrid

SendGrid

Marketing and transactional email delivery service.

MailerLite and MailerSend are both powerful tools designed to streamline your email communication strategy, but they serve different purposes and cater to distinct business needs. MailerLite is an all-in-one email marketing platform designed to help you create and manage engaging email campaigns, landing pages, and subscriber lists. Its collaboration features support marketing teams in designing newsletters, automating campaigns, and tracking performance metrics—all within a user-friendly interface.


MailerSend, in contrast, is a transactional email service, focusing on sending automated messages like password resets, purchase receipts, and account notifications. It is primarily developer-oriented, with APIs and integration tools that make it easy to embed transactional email capabilities within applications. This makes MailerSend ideal for businesses that need reliable, scalable, and automated email delivery for transactional communications.


The core difference between MailerLite and...

logo mailersend

MailerSend

A complete sending tool for your transactional emails

25% off the annual Starter plan for 1 year on MailerSend

Save up to $252

logo mailerlite

MailerLite

The powerful yet affordable email marketing solution for small businesses

MailerSend and Brevo are two versatile email communication platforms offering unique approaches to email marketing and transactional messaging. Understanding the differences between them can help guide you toward the most suitable tool for your business needs.


MailerSend is designed with developers and technical teams in mind, focusing primarily on transactional email services. It provides a powerful API that allows seamless integration with applications, making it ideal for businesses that need to send large volumes of transactional emails, such as order confirmations, password resets, and notifications. MailerSend emphasizes speed, reliability, and deliverability, ensuring that critical emails reach their recipients promptly. Its straightforward, no-frills interface is easy to navigate, making it a strong choice for companies that require efficient and reliable transactional email delivery without the need for extensive marketing automation features.


In contrast, Brevo offers a more...

logo mailersend

MailerSend

A complete sending tool for your transactional emails

25% off the annual Starter plan for 1 year on MailerSend

Save up to $252

logo sendinblue

Brevo (ex. Sendinblue)

Centralize marketing and sales tools to increase your growth

75% off the annual Business Plan on Brevo (ex. Sendinblue)

Save up to $5,661

Who is MailerSend best for according to our reviewers?

  • Developers: Developers who appreciate well-documented software, with easy integration and a focus on reliable transaction emails

  • E-commerce Businesses: E-commerce businesses that require a reliable and effective service for emailing users, with a straightforward setup and potent solution for serverless email delivery

  • Disappointed Users: Users who have been disappointed with other email service providers due to poor customer support, unreliable service, or complex pricing models and are looking for a change.

  • Small Businesses: Small businesses that want to automate their emailing as much as possible and appreciate a fair pricing plan

  • Startups: Early stage startups on a tight budget that need a tool for managing email services, with customizable templates and easy deployment

  • 25% off the annual Starter plan for 1 year on MailerSend

    Get 25% off the annual Starter plan for 1 year on MailerSend and up to $252 savings with Secret.

    MailerSend Reviews

    4.6

    MailerSend rating

    27 MailerSend Reviews

    4.6 (27 reviews)
    Leave a review
    • Timothy G

      MailerSend: A Game-Changer for Early Stage Startups' Email Needs

      As an early stage startup on a tight budget, I find MailerSend to be an excellent tool for managing email services. I believe this software is fantastic and I would highly recommend it to other early stage startups. Its customizable templates are well designed and it's very developer-friendly, with easy deployment and convenient placement of CTAs. Replacing dynamic content is straightforward and triggering emails is a simple process. However, there are a few downsides. The analytics and reports often provide incorrect timings, and the startup plan only includes three email templates without a duplicate option. Additionally, emails often end up in spam or promotions, and the settings page can be confusing. I chose MailerSend because the templates met our needs and it's very developer-friendly. I switched to MailerSend because other services offered fewer options, emails were going to spam, and I found MailerSend to be a step ahead in addressing these issues.

      May 18, 2024

    • Amanda J

      Decisions Influenced by Choices: The Downfall of User Experience

      My initial experience with MailerSend was positive, until they began removing key features that I had spent significant time integrating into my setup, in my case, two years of work. I believe that users should be prioritized and any major changes should not negatively affect those who have been loyal from the beginning. I'm not here to endorse this software, as I'm concerned that any beneficial features they introduce today may be removed in the future, often without any solid reasoning, just influenced by third parties. This makes all features unreliable, as I may be prevented from using them in the future. I find the decision-making process of the people behind the software unfair, as it impacts real-life users who have invested a lot of time into their products. There's a total disconnect with how we use the product and a significant lack of integrity. In response to my concerns, the vendor asked me to continue the discussion via email in May 2022.

      May 14, 2024

    • Jessica Rodriguez

      Top Choice for Professionals: Intuitive Interface and Robust Features

      its intuitive interface and robust features make it a top choice for professionals. The analytics feature, for example, provides valuable insights into the performance of my campaigns

      May 7, 2024

    • Kelly S

      Unexpected Account Suspension: A MailerSend Mystery

      I must say, my experience with MailerSend has been quite intriguing! After filling out a comprehensive form about our business model, they took an unexpected step - they suspended our account. It was a surprising move, considering we're a legitimate e-commerce business. But I'm excited to figure out why this happened. It's like a mystery waiting to be solved!

      April 28, 2024

    • Noemi M

      Excellent Value, Outstanding Support, and User-Friendly

      I am extremely satisfied with Mailersend and look forward to moving up the pricing tiers as we grow. After being disappointed with Mailchimp, finding Mailersend and Mailerlite has been a blessing. The layout is clear, it integrates with Zapier, and any issues I've had were quickly resolved by their friendly and personal support team. It's perfect for small businesses like ours that want to automate their emailing as much as possible. The pricing plan is also very fair for small businesses. Most importantly, all emails are landing in inboxes. So far, everything is good and I'm excited to explore more. I chose MailerSend because we are not a large company and don't need extremely complex functionality. We don't want to deal with large companies that take days to respond with generic support responses, and we don't want complex pricing models.

      April 21, 2024

    • Ashley S

      MailerSend Boosts Email Marketing Success

      MailerSend has greatly improved my email marketing campaigns

      April 13, 2024

    • Harold

      Excellent Customer Support

      The customer service at MailerSend is excellent. They made it easy for me to use their email sending platform, which I initially thought would require a lot of technical knowledge. Discussing my challenges and specific situation with them was very helpful. I want to express my gratitude to the MailerSend Team for their support.

      April 13, 2024

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