What is Lodgify?
Pros from reviewers
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Automated messaging: Lodgify offers the ability to automate messages timed to a guest's check-in or check-out, improving communication with guests and enhancing their experience
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User-friendly website builder: Lodgify's website builder is intuitive and straightforward, allowing users to quickly and easily create a new website for their properties
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Excellent customer support: Despite time differences, Lodgify's customer support team is responsive and helpful, providing thorough and respectful answers to all questions.
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Expansion capabilities: Lodgify has proven to be an effective tool for expanding property portfolios, as demonstrated by the growth of Mondosol from 10 to 100 properties
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Single point of contact: Lodgify provides a single point of contact for all rental management needs, simplifying the process and making it easier for users to manage their properties
Cons from reviewers
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Gap with VRBO integration: Despite the convenience of having a single point of contact for everything with Lodgify, there is a gap with VRBO integration, requiring additional communication with guests before booking through the VRBO app
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Software malfunctions: There have been instances where the software did not function correctly, leading to issues such as guests being unable to make reservations through the website and difficulties in responding to booking requests or retrieving contact information
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Unequal support for all platforms: While the software allows for synchronization of all channels to prevent double bookings, not all platforms are supported equally, requiring communications to be managed differently.
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Time difference due to European base: As Lodgify is a European company, users in different time zones may face challenges due to the time difference
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Limited integration with other channel managers: While the software offers a channel manager, there is room for improvement in its integration with other channel managers
Main features
Starting Price
Free Plan
Efficient payment processing
Easy website builder
Seamless booking management
Instant channel manager
Comprehensive reporting and analytics
Starting Price
N/A
Free Plan
No
Efficient payment processing
Easy website builder
Seamless booking management
Instant channel manager
Comprehensive reporting and analytics
How Lodgify compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Lodgify best for according to our reviewers?
Vacation Property Owners: These users appreciate the single point of contact that Lodgify provides for rental management. They value the website builder, channel manager, and reservation system, but note that there can be issues with integration with platforms like VRBO
Property Managers: These users value Lodgify's ability to manage multiple properties, with one user expanding their company from 10 to 100 properties using the software. They appreciate the ability to grant access to sub-users and the overall control it provides over their rentals
B&B Owners: These users use Lodgify to create websites and manage channels for their businesses. They value the software's connectivity with their main channels and the support provided by the Lodgify team
Startup Business Owners: These users appreciate the flexibility Lodgify provides in adjusting their product facilities based on feedback. They value the LITE program and the ability to showcase their businesses across the platform without significant losses
Users Switching from Other Providers: These users have switched to Lodgify due to poor support and numerous bugs from their previous providers. They value the responsiveness of the Lodgify team and the ease of setting up the software.
Lodgify Reviews
4.8
Lodgify rating
4.4
Ease of use
4.5
Customer service
4.4
Value for money
4.3
Likelihood to recommend
4.3
Features
29 Lodgify Reviews
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Clive S
Efficiency Boost: Lodgify Transforms Property Management
Overall, Lodgify has greatly improved the efficiency of my property management business and I would highly recommend it.
October 19, 2024
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Virginia Davis
Excellent Assistance & Service from Sara.
Sara was incredibly helpful, guiding me through the process and making it easy to communicate. She provided a clear understanding of how everything works, leaving me feeling confident moving forward. I'm grateful for everything.
October 15, 2024
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Jean F
Thriving with Lodgify: A Seamless Journey So Far
So far, my onboarding experience with Lodgify has been excellent and I find the software very user-friendly. The transition process is taking some time, but we're making steady progress. I haven't encountered any negatives yet, but I'm still early in the onboarding process. I chose Lodgify mainly due to their responsiveness to my queries, which helped me make my decision. I switched to Lodgify because I needed a Property Management System that I felt more comfortable scaling. I wanted a fresh start from a system I had been using imperfectly for many years to avoid data issues. The Lodgify team thanked me for my positive feedback and reassured me of their continued support throughout the transition process. They encouraged me to reach out to their support team if I have any further questions or concerns.
October 7, 2024
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Kyle S
Streamlined Listing Management: Channel Manager Simplifies Platform Control
The channel manager feature has made it easier for me to manage my listings on different platforms from one place
September 28, 2024
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Elizabeth
Lodgify: Effortless Setup and Robust Support
I am extremely satisfied with the customer support from Lodgify. They assisted me in setting up quickly, integrating with popular channels, and training on the platform. I felt confident using the tool from the beginning. I appreciate the ability to sync all channels together to prevent double bookings. However, not all platforms are supported equally and communications need to be managed differently, either through Lodgify or directly through the channel. I chose Lodgify because I needed help getting started with the numerous options in each channel and ensuring there were no conflicting policies or rates. I switched to Lodgify due to a lack of support from my previous provider. The Lodgify team responded positively to my feedback, expressing their commitment to making communication with different platforms seamless for users and their pleasure in having me as part of the Lodgify community.
September 21, 2024
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Quinton M
Convenient Property Management on the Go: A Mobile App Review
I love the mobile app, it allows me to manage my properties on the go, which is very convenient
September 16, 2024
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Jonathan M
Enjoyed Real-Time Interaction with a Live Person
I had a great experience getting a live person on the phone while setting up my website with Lodgify. Although it's taking some time, as most valuable things do, it's looking good so far.
September 8, 2024
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Pamela
Efficient Time-Saver: Automated Responses Streamline Inquiry Handling
I appreciate the automated responses feature, it has significantly reduced the time I spend responding to inquiries
September 2, 2024
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Beverly
Smooth Sailing with Lodgify!
I recently joined Lodgify to create a website and manage channels for my B&B. I'm still working on the final product, but so far, everything has been smooth and I'm very satisfied. I chose Lodgify due to its connectivity with my main channels. The vendor responded positively, expressing their excitement to be part of my journey and their dedication to making the process as smooth as possible. They assured me that their support team is always ready to help and encouraged me to reach out if I need any assistance. They thanked me for choosing Lodgify and expressed their eagerness to continue supporting my B&B in the future. They also welcomed any additional feedback or suggestions.
August 25, 2024
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Amanda Miller
Exceptional Customer Support at Lodgify
The customer support team at Lodgify is top-notch, they are always ready to assist and resolve any issues promptly
August 17, 2024
