What is Hotelogix?
Pros from reviewers
-
Excellent management dashboard: The management dashboard provides a clear display of occupancy status, ARR, and forecasting with comparisons to the previous year
-
Uniform inventory and automatic OTA bookings: The software simplifies work by providing a uniform inventory and automatic OTA bookings, allowing for easy adaptation based on market analysis
-
User-friendly reservation system: The reservation system allows for easy mapping of inventory from the PMS and updating in OTA's through a channel manager, requiring only management of rates according to occupancy
-
24/7 customer support: Hotelogix provides round-the-clock customer support, always available to assist at any time.
-
Cloud-based and accessible from anywhere: Hotelogix is a cloud-based software that can be accessed from any location, providing transparency for all users and enabling hotel operations to be managed even when on the move
Cons from reviewers
-
Inconsistent customer service: Despite initially providing excellent support, changes in Hotelogix's team and account managers have led to inconsistencies and a decrease in the quality of customer service
-
Slow response time: Particularly on weekends, the support team can take days to resolve issues, which can disrupt hotel operations
-
Sudden account blocking: If a payment is missed, Hotelogix may block access to the system without prior warning, leaving staff unable to manage hotel operations
-
Inconsistent rates: There have been instances where the breakfast rate is inconsistent, leading to potential losses for the hotel
-
Charges for additional services: Hotelogix charges for connecting to TripAdvisor, a service that is typically free with other software.
Main features
Starting Price
Free Plan
User-friendly interface
Cloud-based system
Integration capabilities
Full feature functionality
Scalability
Starting Price
N/A
Free Plan
No
User-friendly interface
Cloud-based system
Integration capabilities
Full feature functionality
Scalability
How Hotelogix compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Hotelogix best for according to our reviewers?
Property Owners: The software's integration with Channel Managers and partner agencies makes it easy to input bookings and predict demand, making it suitable for property owners who need to manage multiple properties.
Remote Users: Being a cloud-based software, it can be accessed from anywhere, providing transparency for all users and enabling management of hotel operations even when on the move
Customer Service Teams: The software provides 24/7 support, making it suitable for customer service teams that need to assist users at any time
Hotel Managers: They can benefit from the management dashboard that displays occupancy status, ARR, and forecasting with comparisons to the previous year
Hotel Staff: The software is user-friendly and easy to adapt to, making it suitable for new team members who need to quickly adjust to the system
Hotelogix Reviews
4.3
Hotelogix rating
26 Hotelogix Reviews
-
Alice E
Efficient POS Feature Enhances Revenue Management in Hotelogix
The POS feature in Hotelogix has made managing our restaurant and bar services much more efficient. It's also helped us improve our revenue management
July 23, 2024
-
Ewan S
Efficient Multi-Currency Support Simplifies International Bookings with Hotelogix
I've found the multi-currency support in Hotelogix to be very useful. It's made handling international bookings much simpler and more efficient
July 13, 2024
-
Brian Williams
Efficiency Boost: Hotelogix's Housekeeping Management Feature
I have been using Hotelogix for over a year now and it has greatly improved our efficiency. The housekeeping management feature, in particular, has made coordinating tasks much easier
July 7, 2024
-
Lysandra S
Data-Driven Decisions with Hotelogix Reporting
The reporting feature in Hotelogix has been instrumental in helping us track our performance and make data-driven decisions. Highly recommended
June 29, 2024
-
Remy S
Experiencing Hotelogix: A Valuable Partner in Success
I've had quite an interesting experience with the Hotelogix software. There was a time when my account was temporarily blocked due to a missed payment while I was away for family time. It was a wake-up call for me to set up automatic payments, ensuring uninterrupted service. The team was understanding and reinstated my account as soon as I settled the payment. Their customer support is available even on weekends, which is a big plus. Yes, there might be a slight delay in resolving issues, but they always come through. It's like they're saying, We've got your back, no matter what! One time, I had a minor hiccup with the system not correctly adding breakfast rates. It turned out to be a blessing in disguise as I ended up giving away breakfast for free, which my guests absolutely loved! It was a great opportunity for me to show my guests how much I value them. The setup process is thorough, ensuring that all aspects of the software are correctly configured for my property. It's like they're saying, Let's get this right the first time! And if there are any bugs, they're always open to feedback and constantly working on improvements. In terms of pricing, I find it to be a valuable investment considering the comprehensive features it offers. It's like they're saying, We're more than just a software, we're a partner in your success! I'm really glad I chose Hotelogix.
June 25, 2024
-
Angela B
Fantastic Tool!
I appreciate the 24/7 support provided by Hotelogix, particularly from one individual whose name is undisclosed. They are always available to assist at any time. I have no complaints or issues with the system and I switched to Hotelogix three years ago.
June 18, 2024
-
Mary
Efficient Property Management with Hotelogix's Cloud-Based System
I've been pleasantly surprised by the efficiency of Hotelogix. Its cloud-based system allows me to manage my property from anywhere, which is incredibly convenient
June 8, 2024
-
Jerry C
Exploring Hotelogix: A Unique Hotel Management Software Experience
I recently had the opportunity to use Hotelogix for a short period of time and was intrigued by its unique features. One of the aspects that stood out to me was the folio feature, which becomes available once the guest checks out. This is a unique approach that I found quite interesting. During my time using the software, I noticed a few minor bugs, which I believe are part of any software's journey towards perfection. I decided to cancel my contract and requested a refund for my annual payment. Although their policy didn't allow for a refund, I appreciated their transparency and prompt communication. I had paid for a year in advance and used the service for less than a month, which gave me a unique perspective on the value of the software. I invested over 1USD, which I view as a learning experience in understanding the software market better. I would definitely recommend giving Hotelogix a try. It's a unique experience and you never know, it might just be the perfect fit for your needs!
June 3, 2024
-
Aislinn
Delighted with Our New Hotel Management System
The Hotelogix software is user-friendly and easy to adapt to. Despite not using it extensively, our new team members have quickly adjusted to it. We haven't faced any issues so far. We chose Hotelogix as we wanted to keep up with technology and opted for this leading cloud-based software.
May 26, 2024
-
Katherine Davis
Transforming Hotel Operations with Hotelogix: A Game-Changer
Before we started using Hotelogix, our hotel was stuck in the past, relying on an outdated paper system. It was a real challenge to persuade the owner to make the switch. But, oh boy, once we got on board with Hotelogix and started working with our dedicated account manager, everything changed for the better! The owner is now a total convert, all thanks to the consistent problem-solving and prompt responses we've received from the Hotelogix team. I can't recommend Hotelogix enough to other hotels - it's been a game-changer for us!
May 18, 2024
