DocuSign is a software providing electronic signature and digital transaction management services. It allows businesses to digitize agreements and approvals, eliminating the need for manual paperwork. This increases efficiency, reduces turnaround time, and enhances the customer experience. DocuSign streamlines business processes, making them quicker and more convenient.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is DocuSign?
  • 04How DocuSign compare to similar software?
  • 05Who is DocuSign best for according to our reviewers?
  • 06DocuSign Reviews

What is DocuSign?

DocuSign is a comprehensive tool for managing electronic signatures, providing a reliable and secure online signature service. It allows businesses to maintain efficiency and professionalism in their interactions with partners and investors. The platform enables users to send, sign, and manage all contracts, offering three types of electronic signatures. It also centralizes the entire contract lifecycle, from initiation to signature and document modification. DocuSign meets the highest security and compliance standards globally and is used by leading brands like Salesforce, Unilever, Apple, Generali, and Veolia. It is available in 180 countries and 44 languages for signatories.

Pros from reviewers

  • Ease of use: DocuSign's intuitive interface and drag-and-drop features make it simple to set up contracts for signing, making it easy for users to execute on desktop or mobile devices

  • Compatibility: DocuSign is compatible with a wide range of devices, making it a versatile choice for digital signing

  • Security and Authentication: DocuSign's robust authentication capabilities and encryption features ensure that documents are safe and protected from tampering, providing a secure way to sign documents

  • Streamlined Process: DocuSign's features such as automatic distribution of signed documents and pre-made contract templates streamline the document signing process, saving time and reducing hassle

  • Excellent Customer Support: Despite some negative experiences, many users praise DocuSign's customer support, which was a key factor in their decision to choose DocuSign.

Cons from reviewers

  • High cost: DocuSign can be expensive for businesses with a large volume of documents, which can be a significant disadvantage for small businesses or startups

  • Steep learning curve: Understanding all the features of DocuSign can be challenging and time-consuming, particularly for new users

  • Email delivery issues: There have been instances where DocuSign emails end up in the recipient's spam folder or are automatically deleted, leading to missed communications and potential business losses

  • Poor customer service: Some users have reported a lack of responsiveness and support from DocuSign's customer service team, leading to frustration and dissatisfaction

  • Password reset issues: Users have reported difficulties with the password reset mechanism, which can disrupt workflow and cause unnecessary delays.

Main features

Starting Price

$10

/ month

Free Plan

No

Seamless integration

Bank-level security

Mobile signature capabilities

Advanced workflow

Document automation

Yousign and DocuSign are both renowned for their electronic signature solutions, but they have distinct differences that might influence your choice depending on your business needs.


DocuSign is a global leader in the digital transaction management field, widely recognized for its extensive suite of features that accommodate complex, large-scale operations. It offers advanced security measures, comprehensive workflow integrations, and a vast array of customization options, making it ideal for large enterprises or businesses with sophisticated needs. DocuSign supports a wide range of integrations with other software systems, which facilitates seamless operations across various departments and tools.


In contrast, Yousign focuses on simplicity and ease of use, catering primarily to small and medium-sized businesses. It offers a more streamlined interface that is easy to navigate, making the process of obtaining electronic signatures straightforward and efficient. While it may not boast...

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DocuSign

The world's #1 eSignature solution

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Yousign

Get your documents signed legally online

GetAccept and DocuSign are both prominent players in the e-signature and document management landscape, each offering a unique set of features tailored to different business needs. However, a critical difference between them is the scope and focus of their features.


GetAccept is a comprehensive document management platform designed to enhance sales processes and client engagement. It goes beyond basic e-signature functionality by incorporating features such as document tracking, personalized video messages, sales automation tools, and real-time engagement insights. GetAccept's capabilities allow sales teams to create a more interactive and personalized experience for their clients. It is particularly beneficial for businesses looking to not only streamline their document signing processes but also improve their overall sales strategy and client communication.


DocuSign, on the other hand, is renowned for its robust and reliable e-signature service. It focuses on providing a seamless...

logo docusign

DocuSign

The world's #1 eSignature solution

logo getaccept

GetAccept

Boost your sales with an all-in-one sales engagement platform

PandaDoc and DocuSign are both reputable players in the world of electronic signatures and document management, but they cater to different user needs and have distinct differences.


One of the primary distinctions between PandaDoc and DocuSign lies in their target audiences and the scope of their offerings. PandaDoc is tailored to businesses and professionals seeking a comprehensive document automation and e-signature solution. It excels in simplifying document workflows, from creation to signature collection, and provides extensive customization options. PandaDoc is particularly well-suited for organizations that prioritize efficiency and automation in their document processes.


On the other hand, DocuSign is a versatile platform designed to meet the document management needs of a wide range of industries and businesses, from small enterprises to large corporations. DocuSign's strength lies in its extensive digital transaction management capabilities, which include not only...

logo docusign

DocuSign

The world's #1 eSignature solution

logo pandadoc

PandaDoc

Eliminate paperwork by digitizing your documents with e-signatures

Who is DocuSign best for according to our reviewers?

  • Global companies: DocuSign's globally recognized electronic signature feature and ability to generate pre-made contract templates streamline the process of sharing and signing documents across different locations. It also allows users to send and sign from virtually anywhere in the world using any device

  • Small businesses: DocuSign is a cost-effective solution for small businesses, providing a secure and user-friendly platform for contract management, secure information sharing, and handling multi-party signatures

  • Recruitment agencies: DocuSign is convenient and secure for signing offer letters and contracts, making it easy to share documents between different signees. It also allows saving signatures for future use, ensuring a smooth recruitment process

  • Businesses with high volume of contracts: DocuSign simplifies the contract completion process, making it easy to set up, execute, and track contracts. It also provides robust authentication capabilities, ensuring documents are safe and protected from tampering

  • Real estate agencies: DocuSign's quick and easy-to-use interface, along with its tracking function, make it an efficient tool for real estate agencies. It allows agents to send contracts in less than 5 minutes and follow up with signatories who have viewed the document.

  • DocuSign Reviews

    4.2

    DocuSign rating

    4.5

    Ease of use

    4.5

    Customer service

    4.5

    Value for money

    4.5

    Likelihood to recommend

    4.7

    Features

    29 DocuSign Reviews

    4.2 (29 reviews)
    Leave a review
    • James S

      Effortless E-Signing with DocuSign!

      I find DocuSign to be extremely convenient and secure for signing offer letters and contracts. It's simple to sign a contract and send it back to recruiters. I feel safe using it as it doesn't leave a paper trail, thus protecting my information from unwanted scrutiny. Sharing documents between different signees is also made easy. The platform is user-friendly and easy to comprehend from the get-go. I value the feature that allows saving signatures for future use. However, I think the interface could benefit from a makeover and adding signatures can initially be a bit tricky. I opted for DocuSign because it was more cost-effective than other options and provided excellent support.

      October 20, 2024

    • David Williams

      DocuSign: An Invaluable Tool for Efficient Project Management

      As a project manager, I've found DocuSign to be invaluable. It allows us to get contracts and agreements signed quickly, which helps keep our projects on track.

      October 12, 2024

    • Gary Miller

      Utilizing Docusign Since Lockdown

      I have been using Docusign for work as a letting agent since the lockdown. It saves us over 8 sheets of paper for each new tenant's move-in pack and is incredibly easy to use, making our lives much easier. Initially, we were apprehensive about transitioning to a digital version of our work, but now we can't believe we didn't do it sooner.

      October 7, 2024

    • Diana Miller

      Top-Notch Choice in Document Signing Software

      I was initially drawn to DocuSign due to its simple and user-friendly platform design, which makes signing documents a breeze. However, I find the pricing, especially for the business pro option we use, to be somewhat steep. I chose DocuSign because of its ease of use and the positive feedback from other businesses I know that use the platform.

      September 29, 2024

    • Keturah G

      DocuSign: A Lifesaver for Our Non-Profit Organization

      I run a non-profit organization and DocuSign has been a lifesaver. It's so easy to use and it saves us so much time on paperwork

      September 24, 2024

    • Michelle Davis

      A Must-Have for Business - Kudos to DocuSign!

      I couldn't live without DocuSign. I initially used their free signer account and recently upgraded to the paid version. I didn't think it could improve, but it did. Now, I receive almost all of my contracts back within hours, positively impacting our bottom line. The DocuSign team is also very helpful whenever I have a question. Thanks, DocuSign team!

      September 14, 2024

    • Sara E

      Fast and Extremely User-Friendly

      Docusign is quick and easy to use, especially when you set up your templates. It takes less than 5 minutes to send a contract. The tracking function is very useful to see if the signatories have viewed the document, allowing me to follow up with them. Although recipient notifications often go into the junk folder, I can prevent this by giving them a heads-up. They also offer interesting free webinars about the changing economy and our current work methods. I've been using Docusign for over a year in my business and it's fantastic.

      September 10, 2024

    • Louis J

      DocuSign: Revolutionizing Patient Consent Forms in Healthcare

      I work in the healthcare industry and DocuSign has been a game-changer for us. It allows us to get patient consent forms signed quickly and efficiently

      August 31, 2024

    • Joan

      Embracing Efficiency with DocuSign: A Game-Changer for Global Business Operations

      I absolutely love the DocuSign software. A few months ago, we upgraded to the full business package and I've been able to easily set up the account for our global staff. The layout of DocuSign is fantastic and I especially appreciate the feature that allows me to track what I've issued for signature and what has been completed. The automatic reminders are also incredibly helpful for following up with people. I've received positive feedback from several staff members about this software. We're using DocuSign to streamline and improve the efficiency of our external documentation processes with suppliers and clients, and it's working wonderfully. I haven't encountered any issues with DocuSign and I would wholeheartedly recommend it. We switched to DocuSign after persistent error messages on Adobe prompted us to seek an alternative.

      August 26, 2024

    • Deborah

      Efficient and Secure: DocuSign's Impact on Financial Advisors

      As a financial advisor, I've found DocuSign to be incredibly useful. It allows me to get important documents signed quickly and securely

      August 18, 2024

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