What is Csg forte?
Pros from reviewers
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Excellent customer service: CSG Forte provides outstanding customer service, responding quickly to queries and feedback. This is particularly beneficial for users who may not be tech-savvy or have complex questions about the software
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Affordable and easier ACH bank transfer option: CSG Forte offers a more affordable and easier ACH bank transfer option, making it a cost-effective choice for businesses. This feature also simplifies the process of transferring funds, saving businesses time and effort
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User-friendly interface: CSG Forte's user-friendly interface makes it easy to use, even for those who are not particularly tech-savvy. This makes it a suitable choice for both large and small corporations
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Variety of payment options, types, and schedules: CSG Forte offers a variety of payment options, types, and schedules, providing a lot of versatility and flexibility for clients. This makes it a more adaptable choice for businesses with diverse payment needs.
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Simpler integration: CSG Forte offers simpler integration with other tools, such as Nexudus and Quickbooks. This makes it a more convenient choice for businesses that use these tools and want to streamline their operations
Cons from reviewers
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Challenging admin interface: Users have reported that the admin interface of CSG Forte can be difficult to navigate, requiring time and effort to understand and manage.
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Long fund transfer time: It takes about 6-7 days for the funds to reach the account, which is longer than some other systems.
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High initial cost: The initial cost of the equipment for CSG Forte is somewhat high, which might be a deterrent for some users.
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Restrictive software: Some users find it restrictive that some fields cannot be customized and that viewing or modifying scheduled transactions can be difficult.
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Poorly designed Virtual Terminal: The Virtual Terminal of CSG Forte is considered visually unattractive and poorly designed, requiring too many clicks to complete a function and having an unnecessary character limit for email addresses.
Main features
Starting Price
Free Plan
Automated Recurring Payments
Support for multiple payment methods
Real-time reports and analysis
Secure storage of customer data
Robust Security Measures
Starting Price
N/A
Free Plan
No
Automated Recurring Payments
Support for multiple payment methods
Real-time reports and analysis
Secure storage of customer data
Robust Security Measures
How Csg forte compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Csg forte best for according to our reviewers?
Coworking Space Managers: Use CSG Forte for payment processing and appreciate its integration with Nexudus. They find the admin interface a bit challenging but manageable
Developers: Appreciate the ability to write their own code to reconcile transactions processed in Forte with Quickbooks software. They find the Virtual Terminal poorly designed and visually unattractive, but value the sandbox option
Government Entities: Appreciate the seamless integration of CSG Forte's functionality with their internal tax system. They value the outstanding customer service but find handling large text files time-consuming.
Individual Users: Choose CSG Forte for its cheaper rates and excellent customer service. They find the software simplifies the process of entering information and setting up billing, but wish for more customization options
Large and Small Corporations: Find the user-friendly interface excellent for easy payment processing. They appreciate the variety of payment options, types, and schedules, but note that fund transfer can take longer than other systems
Csg forte Reviews
4.6
Csg forte rating
4.5
Ease of use
4.5
Customer service
4.4
Value for money
4.3
Likelihood to recommend
4.3
Features
18 Csg forte Reviews
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Carol
CSG Forte: Keeping Software Current with Industry Standards
Lastly, the regular updates provided by CSG Forte ensure that the software is always up-to-date with the latest industry standards.
August 4, 2024
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Sarah Garcia
CSG Forte: Impressive Scalability for Growing Businesses
The scalability of CSG Forte is noteworthy. It has been able to adapt and grow with my expanding business
July 29, 2024
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Megan C
Adore the Client Support!
The integration of CSG-Forte's functionality with our internal tax system has been seamless. What truly distinguishes this software for my team and I is the outstanding customer service, particularly from a certain individual whose name has been withheld. She is always on hand to resolve any issues we come across. Our loyalty to Forte is primarily due to the excellent customer service we receive. However, handling text files can be somewhat difficult, especially when dealing with files that contain thousands of tax payers. It can be time-consuming, but overall, our "search and conquer" methods prove to be effective. Forte responded to my review, expressing pride in their customer service and their dedication to collaborating with government entities, regardless of whether they use in-house or third-party tax software vendors. They assure us of their adaptability to make it work. This response was given in November 2020.
July 22, 2024
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Yara S
Tailoring Success: Customizable Features of CSG Forte for Business Needs
The customizable features of CSG Forte have allowed me to tailor the software to suit my specific business needs
July 13, 2024
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Brandon W
Commendable Customer Service from CSG Forte
The customer service provided by CSG Forte is commendable. They were prompt in addressing my queries and provided effective solutions
July 6, 2024
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Barbara Brown
Reliable Solution for Our Small Business: CSG-Forte
Forte is a convenient tool for us to receive payments quickly through eCheck payments, and I'm really glad we found them. We mainly use Forte for processing eCheck payments. The secure web pay feature is very beneficial for customers to make payments and was relatively easy to integrate into our website. I also appreciate their low and transparent fees. I think the Forte checkout option should be easier to implement, similar to the secure web pay feature. It's not a big issue, but it would be more user-friendly as it seems more mobile-friendly, although I'll probably need a web developer to install it on my website. We chose CSG Forte because it offered a lower price for our needs.
July 2, 2024
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Barbara Williams
CSG Forte: Impressive Integration Capabilities for Enhanced Functionality
The integration capabilities of CSG Forte are impressive. It seamlessly integrates with other software, enhancing its functionality
June 25, 2024
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Julie J
Outstanding and Dependable Performance
I've had no problems with the bank account verification service provided by CSG Forte. The information they provide is always accurate and the service has been consistently available, with almost no downtime in over a decade of use. Initially, the service was only available for a few large banks, often returning an "Unknown" status, but now nearly all the bank accounts I verify are in their network. I chose CSG Forte because it offers almost real-time positive verification on bank accounts, a feature not provided by others. Their support team is always ready to help and answer any questions.
June 18, 2024
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Madison A
CSG Forte: Empowering Informed Business Decisions with Exceptional Reporting
The reporting feature of CSG Forte is excellent. It provides comprehensive reports which have been instrumental in making informed business decisions
June 9, 2024
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Zane S
Quality Software: CSG Forte
Overall, my experience with CSG Forte has been positive. However, I find reaching out to customer service challenging due to long wait times, although I rarely need to do so. The software simplifies the process of entering information and setting up both one-time and recurring billing. However, I find it restrictive that some fields cannot be customized and that viewing or modifying scheduled transactions can be difficult. I chose CSG Forte because I use both. I appreciate the vendor's response to my feedback and their dedication to improving their services.
June 1, 2024
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Christina Johnson
CSG Forte's Automation Boosts Team Productivity
The automation feature of CSG Forte has significantly reduced manual work, increasing productivity in my team
May 26, 2024
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Isabella Johnson
Choosing Forte: One of My Best Decisions
From the beginning, CSG Forte has been incredibly easy to work with. Whenever I have questions, I simply contact their service department and usually receive a response within minutes. I'm not particularly tech-savvy, but they made me feel comfortable right from the start. Unlike my previous provider, who would send individual emails for each payment making it hard to track, Forte sends a daily list of payments, making management much easier. The initial cost of the equipment was somewhat high, but it has been worth every penny. I chose CSG Forte because it was significantly cheaper than my previous provider and the transition was extremely smooth. I switched because my previous provider installed their software and then disappeared. I had a few interactions with their service department, which were somewhat friendly and they answered my questions to a certain extent, but then I was left to figure things out on my own. Forte, on the other hand, makes me feel like they genuinely care about me.
May 21, 2024
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Jason B
Sturdy, User-Friendly Payment Solution with Forte
Overall, I'm very satisfied with the Payment System provided by Forte. Its user-friendly interface is excellent for both large and small corporations. The cost is highly competitive and the system allows for easy payment processing. The variety of payment options, types, and schedules provides a lot of versatility and flexibility for our clients. However, it takes about 6-7 days for the funds to reach the account, which is longer than some other systems. Also, if there's an NSF, we don't receive a notification for several days, often after the clients have already alerted us. I appreciate Forte's response and their offer to discuss the notification options.
May 14, 2024
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Sharon E
Robust Security Measures Ensure Data Safety
I was particularly impressed with the robust security measures in place, ensuring the safety of my sensitive data
May 6, 2024
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Sophia A
Only Using It Out of Necessity
The only benefit of your product, csg-forte, is that it enables our developers to write their own code to reconcile transactions processed in Forte with our Quickbooks software. We've had to dedicate a lot of resources to make it work, but at least you offer us the option and a sandbox, unlike other companies that necessitate third-party software or completely limit this information. Almost everything else needs enhancement. The Dex platform is slightly superior, but everything needs to be initially set up in the Virtual Terminal before it's accessible in Dex, such as email addresses. The Virtual Terminal is poorly designed and visually unattractive. It demands too many clicks to complete a function and the character limit for email addresses is unnecessary. We would switch platforms if we could, but sadly, many other processors don't integrate well with Quickbooks Enterprise.
April 28, 2024
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Tyler S
CSG Forte's User-Friendly Interface
The user-friendly interface of CSG Forte made it easy for me to navigate through the software and utilize its features effectively
April 22, 2024
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Ronald J
CSG Forte: Streamlining Business Operations for Professionals
As a seasoned professional, I found CSG Forte to be an exceptional software that streamlined my business operations
April 15, 2024
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Helen
Streamlining Rent Collection with CSG-Forte: A Real Estate Investor's Perspective
I find the csg-forte software extremely user-friendly for collecting my rent. All it requires is a signature. I have the ability to schedule rental payments for the entire year, which is highly convenient. However, I wish it could directly integrate with Quickbooks accounting software and allow me to receive payments earlier without any charges. It would be beneficial if there was an online form that I could send to my tenants to gather their bank details and obtain their authorization for transactions. I would also like to have the option to select the dates and amounts for money withdrawal. The vendor responded to my feedback, suggesting that their integration team could assist with connecting to other systems or applications. They responded in July 2019.
April 15, 2024
