Cogsworth is a sophisticated online appointment scheduling software that enables businesses to automate booking procedures, tailor service needs, and handle customer data. It offers key features such as multi-language support, real-time availability, and compatibility with popular platforms like Google Calendar and Outlook. Designed to enhance efficiency and minimize no-shows, Cogsworth is suitable for businesses of all sizes.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Cogsworth?
  • 04How Cogsworth compare to similar software?
  • 05Who is Cogsworth best for according to our reviewers?
  • 06Cogsworth Reviews

What is Cogsworth?

Cogsworth is an advanced online appointment scheduling software that simplifies the booking process for businesses and their clients. It includes features like customizable booking forms, automated reminders, and integration with popular platforms such as Google Calendar and Outlook. Cogsworth allows businesses to set their availability, preventing double-booking and managing time zone differences. It supports multiple languages, making it suitable for global businesses. Its user-friendly interface and robust functionality not only improve customer experience but also boost productivity by minimizing manual scheduling efforts.

Pros from reviewers

  • Outstanding customer service: Cogsworth's customer service team is highly responsive and implements new features upon request

  • Instant SMS notifications: Users receive immediate SMS alerts for new appointments, ensuring they stay up-to-date with their schedule

  • Extensive customization: The software allows for a high level of customization, enabling users to tailor it to their specific needs

  • User-friendly for multiple businesses and staff members: The software is easy to use and can be effectively utilized by various businesses and their staff.

  • Supports various teleconferencing solutions: Cogsworth integrates with multiple teleconferencing platforms, making it ideal for scheduling virtual appointments

Cons from reviewers

  • Limited form customization: Some users have reported that they are unable to change the form from one question at a time to displaying all questions at once

  • Costly add-on services: While Cogsworth offers a range of features, some users have found the additional services to be expensive

  • Complex setup: Some users have reported that the setup process for Cogsworth can be complicated, particularly for certain features like group bookings

  • Limited features on free plan: Some users have expressed a desire for more features to be included in the free plan, such as email follow-ups.

  • Limited payment options: Cogsworth currently supports Stripe and Paypal payments, but some users would like to see additional payment methods such as Square

Main features

Starting Price

N/A

Free Plan

No

Smart Scheduling

Customizable Booking Forms

Automated Reminders

Integration Capabilities

Multilingual Support

Who is Cogsworth best for according to our reviewers?

  • Healthcare Providers: Cogsworth is suitable for healthcare providers who need to schedule patient appointments. It integrates with various teleconferencing solutions for virtual appointments and offers instant SMS notifications for new appointments

  • Professionals: Professionals who need to schedule client meetings will find Cogsworth easy to use and full of features. It integrates with calendars, handles payments, allows for buffer times, and supports group bookings

  • Digital Strategy Consultants: Consultants who recommend and implement various solutions will find Cogsworth easy to implement and learn. The end-user experience of booking an appointment is praiseworthy, and the agile team constantly improves the service

  • Digital Marketing Specialists: For specialists who need to schedule multiple events, Cogsworth offers a straightforward form to fill out. Being cloud-based, it doesn't require a download, which is a bonus for those often low on memory.

  • Business Managers: For managers who need to schedule customers who haven't completed payment, Cogsworth offers a feature to handle this. However, they may find the setup complex and the customer service lacking

  • Cogsworth Reviews

    4.7

    Cogsworth rating

    4.5

    Ease of use

    5.0

    Customer service

    4.7

    Value for money

    4.7

    Likelihood to recommend

    4.8

    Features

    19 Cogsworth Reviews

    4.7 (19 reviews)
    Leave a review
    • Evelyn Martinez

      Cogsworth: The Ultimate Time-Saver and Flexibility in Scheduling Software

      While researching appointment tools, I was attracted to Cogsworth because of its appealing and positive name, which reminded me of my childhood watching Beauty and the Beast and gave me a sense of safety and effective time management. As a digital marketing specialist, scheduling appointments is vital to my professionalism. I appreciated that Cogsworth didn't require a credit card upon sign up, as I've had negative experiences with other services charging me without notice after a trial period. The software was easy to set up, allowed for scheduling multiple events, and had a straightforward form to fill out. Being cloud-based, it didn't require a download, which was a bonus as I'm often low on memory. I also liked the feature of being able to ask questions to the people I'm scheduling appointments with. However, I was unable to change the form from one question at a time to displaying all questions at once.

      August 12, 2024

    • Thomas J

      Efficient Scheduling Tool with Broad Capabilities

      As a digital strategy consultant, I often recommend and implement various solutions. I found Cogsworth after several demos with other major players and haven't looked back. I've completed one implementation using their SaaS model and plan to do many more in the future using this approach and their API. I value their agile team that constantly improves the service. The software is easy to implement and learn, and the company does a great job of listening to its customers. The end-user experience of booking an appointment is also praiseworthy. We ran into a few bugs, but they were all fixed within a couple of days of reporting them. I chose Upvio because it is a better, cheaper product for our needs. I switched from Timetap to Upvio because, despite Timetap having a feature I wanted (driving time buffers), it didn't live up to its promise. I decided to go with the service that offered the best end-user experience.

      August 3, 2024

    • Raymond S

      Cogsworth Streamlines Appointment Scheduling

      I've been using Cogsworth for several months now and it has significantly streamlined my appointment scheduling process. The automated reminders have been particularly useful in reducing no-shows

      July 29, 2024

    • Lionel

      My Ultimate Scheduling Solution!

      I absolutely love using Cogsworth! It makes me look very professional when my clients need to schedule time. Cogsworth is full of features and is incredibly easy to use. It offers multiple services, integrates with my calendar, handles payments, allows for buffer times, and lets me choose different types of meeting locations, such as physical or online. It even supports group bookings and much more! I appreciate how intuitive the tool is and how quickly I can get it up and running. Honestly, there's nothing I dislike about this software! The founder is very open to suggestions and feedback and has implemented many things based on this feedback. I switched to Cogsworth from Upvio because it has more features, is more intuitive, and offers a much better user experience.

      July 21, 2024

    • James Smith

      Streamlining Group Bookings: A Game-Changer for Webinars and Workshops

      The ability to set up group bookings has been invaluable for my webinars and workshops.

      July 13, 2024

    • Janet

      Customization Options: Tailoring Software to Your Needs

      I've been impressed by the customization options available, allowing me to tailor the software to my specific needs

      July 6, 2024

    • Elijah Jones

      Exceptional Customer Service: Cogsworth's Responsiveness and Support

      The customer service provided by Cogsworth has been top-notch, they've been responsive and helpful whenever I've had queries or issues

      June 29, 2024

    • Rachel Williams

      The Buffer Feature: Ensuring Optimal Appointment Timing

      The buffer feature is a great addition, ensuring I always have adequate time between appointments

      June 25, 2024

    • Robert Miller

      Zoom Integration Simplifies Virtual Meetings

      The integration with Zoom has made virtual meetings much easier to manage and schedule

      June 18, 2024

    • Tyler

      Cogsworth: User-Friendly Software Review

      I found Cogsworth to be an incredibly user-friendly software

      June 10, 2024

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