Pros from reviewers

• Excellent customer support: Users have praised BizAway's customer service for being quick, helpful, and responsive, ensuring any issues are promptly addressed

• Comprehensive service: BizAway offers a wide range of providers and has everything needed for travel in one platform, making trip planning faster, easier, and cheaper

• Ease of use: BizAway's intuitive interface makes booking and managing business trips simple and efficient, saving users time and effort

• Cost-effective: The platform's integration with various travel providers ensures users get the best deals, resulting in significant cost savings

• Continuous improvement: The software is continuously evolving and adapting to changes in travel and business, demonstrating BizAway's commitment to innovation and user satisfaction.

Cons from reviewers

• Lack of loyalty card features: Some users have suggested that BizAway could improve by adding more features related to loyalty cards for hotel chains

• Inflexible travel date adjustment: The feature for adjusting travel dates to make travel cheaper could be improved, as it currently lacks flexibility

• Limited functionality: Despite its many advantages, BizAway occasionally ceases to function, causing potential disruptions in travel planning

• Slow delivery: Some users have reported that the delivery of services can be slow, with one user waiting a week for delivery in the USA

• Lack of immediate customer support: While BizAway's customer service is generally praised, some users have noted the lack of a phone number for immediate help, suggesting that a chat feature would be beneficial.