Pros from reviewers

• Excellent customer service: The PartnerStack team is noted for their exceptional customer service, consistently adding value during regular calls and showing commitment to client success

• Efficient referral tracking: PartnerStack is valued for its effective referral tracking system, providing great visibility over partner deals and distributor activity

• Streamlined processes: Tasks that used to take hours are now streamlined to minutes with PartnerStack, allowing organizations to focus more on new business

• Ease of use: PartnerStack is praised for its user-friendly interface, making tasks such as signing up, customizing links, downloading resources, and communicating with companies straightforward and efficient

• Cost-effective: Despite some negative feedback, many users find PartnerStack to be a cost-effective solution, with one user noting that they were able to add it to their existing contract and pay only about 10% of the price quoted by a competitor.

Cons from reviewers

• Limited payment methods: PartnerStack currently only supports Stripe and PayPal for payments, which some international users find restrictive and difficult to use in their countries

• Unresolved sales logging issues: There have been instances where users have reported not receiving money despite sending customers, with sales not being logged and both PartnerStack and the merchant being unresponsive to these issues.

• High cost and inefficiency: Some users have reported that PartnerStack is costly and inefficient, even going so far as to say it provides negative value due to issues with fraudulent accounts

• Backend setup complexity: Despite the overall user-friendly nature of PartnerStack, some users find the backend setup, particularly the recipes that trigger referral incentives, to be complex and difficult to understand

• Post-launch support issues: While the onboarding process is reportedly smooth and responsive, some users have noted a decrease in responsiveness from the support team post-launch