What is Track pod?
Pros from reviewers
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Route planning and proof of delivery: Track-POD offers integrated route planning and proof of delivery features, including the ability to route as bicycles, which is crucial for businesses
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Excellent support: The support team is highly responsive and always ready to assist, swiftly and effectively resolving issues and even implementing new features when necessary
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Ease of use: Track-POD software is user-friendly and packed with many features that simplify tasks, making it easy to manage delivery businesses
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Customizable interface and real-time reporting: The software allows for customization of the interface to set up relevant displays for job responsibilities, and its real-time reporting streamlines the process of addressing customer delivery issues.
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Detailed analysis: The software provides a comprehensive overview of work days or periods, allowing for better planning and management
Cons from reviewers
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Issue with order numbers on route sheet: There's an issue with the order numbers on the route sheet not matching the number of addresses, which could lead to confusion and inefficiencies in the delivery process
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Inconsistencies in volume/weight: A user mentioned inconsistencies in volume/weight, which significantly decrease the automation of daily tasks, leading to a lot of manual work
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Issues with shipping labels: The user reported that there could be improvements made with the shipping labels, suggesting that the current system may not be as efficient or user-friendly as it could be
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Problems with the mobile management app: One user reported being unable to get the mobile management app to work, indicating potential issues with the app's functionality or user interface
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Inability to remove a delivery stop: One user reported that once a driver has started their route, it's not possible to remove a delivery stop, which could be inconvenient in situations where plans change or errors are made in the initial route planning.
Main features
Starting Price
Free Plan
Real-time tracking
Automated route optimization
Analytics dashboard
Electronic proof of delivery
Integration capabilities
Starting Price
N/A
Free Plan
No
Real-time tracking
Automated route optimization
Analytics dashboard
Electronic proof of delivery
Integration capabilities
How Track pod compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Track pod best for according to our reviewers?
Delivery Businesses: Track-POD is suitable for delivery businesses due to its features that simplify tasks such as viewing orders and routes on a map, providing detailed analysis of work periods, and excellent customer support
Companies Requiring Real-Time Tracking: Track-POD is ideal for companies that need real-time capability to locate goods in transit and access proof of delivery documents, enhancing customer interactions and addressing delivery issues promptly
Logistics Businesses: The software is beneficial for logistics businesses, particularly for efficient route planning and preventing discrepancies between drivers and customers through the use of Geo stamps
Businesses Seeking Improved Efficiency: Track-POD is a great tool for businesses looking to enhance efficiency and increase revenues without significant costs, despite minor issues like the inability to remove a delivery stop once the driver has started their route
Integration Specialists: Track-POD is appreciated by integration specialists for its exceptional API and excellent support, making it a reliable choice for those dealing with software integration.
Track pod Reviews
4.7
Track pod rating
4.8
Ease of use
4.8
Customer service
4.4
Value for money
4.8
Likelihood to recommend
4.6
Features
29 Track pod Reviews
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Bruce M
Outstanding Customer Support
I'm new to Track-POD and had some basic questions. The feedback I received was quick and helpful, resolving my issue. The integration between Track-POD and Xero makes route creation very easy.
October 22, 2024
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Billy
Revolutionizing Small Businesses: The Track-POD Impact
Overall, my experience with Trackpod has been outstanding. I can't envision working without it now, particularly given that just a few months ago, we were handling everything manually. The automation that Trackpod offers has been a game-changer, saving us a considerable amount of time and effort. As a manager, it not only liberates my time but also enables me to efficiently oversee my drivers, confident that they're reaching their destinations in the most effective manner. The initial adjustment period was somewhat challenging, but after using it a few times, I found it very intuitive for both managers and app users.
October 12, 2024
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Amber
TrackPod: Impressive Scalability for Growing Businesses
I am impressed with the scalability of TrackPod. As our business grew, the software was able to accommodate our increasing volume of deliveries without any issues
October 7, 2024
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Wayne F
Fantastic Web-Based Tool for Streamlined Operations
My experience with Track-POD has been fantastic as it simplifies our daily tasks and boosts customer satisfaction. I value the real-time updates, particularly when customers require specific orders or deliveries. It enables us to give the most accurate ETA and immediate proof of delivery if there are any questions about who received it. However, there is an excess of unnecessary information on the page. It would be helpful if we could tailor the interface to our department. The vendor responded positively to my review, expressing their delight that Track-POD is assisting us in satisfying our customers.
September 30, 2024
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Wayne
Unbeatable POD Software: Track-POD
I believe that Track-POD is the best POD software out there! It offers customizable features without requiring a hefty monthly fee. It seemed unbelievable at first, but once I used the trial, I understood its value.
September 23, 2024
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Charlotte R
Excellent Customer Service
Stan was extremely helpful in assisting us with our ERP system integration needs. Once this is resolved, it will significantly improve our operations.
September 16, 2024
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Johnny E
Effortless Delivery Management with the Mobile App
As a courier, the mobile app is incredibly convenient. It allows me to update delivery statuses on the go and capture electronic signatures for proof of delivery
September 7, 2024
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Amanda Jones
Commendable Customer Service: TrackPod's Responsive Assistance
The customer service at TrackPod is commendable. They are responsive and always ready to assist with any issues or queries
September 1, 2024
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Hollis G
Tailoring and Live Reporting: Track-POD's Winning Features
My experience with Track-POD has been positive. I value the real-time capability to locate goods in transit and access proof of delivery documents, which has enhanced customer interactions. This is especially beneficial when customers are not onsite where the delivery was made or if the delivery was to a remote location. The customization options in the interface make it easier to set up relevant displays for my job responsibilities. Real-time reporting has streamlined the process of addressing customer delivery issues. However, I wish I could link to 3rd party tracking to monitor carrier shipments from within the same dashboard as our own deliveries. We transitioned to Track-POD because we required improved tracking, reportability, and real-time information for our end customer. I appreciate the vendor's response and am pleased to know that Track-POD helps us deliver a better customer experience.
August 25, 2024
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Amanda S
Effortless API with Track-POD
I find the API of Track-POD to be easy to use and the optimization is great.
August 20, 2024
