What is Protonmail?
Pros from reviewers
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Custom Domain Integration: ProtonMail allows users to integrate their custom domain, making it a suitable choice for both business and personal emails
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High Level of Security: ProtonMail is Swiss-based and offers high encryption, making it a secure choice for email communication.
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User-friendly Interface: ProtonMail has a clean, easy-to-use interface, both in its app and web version, making it simple for users to navigate and manage their emails
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Enhanced Privacy: ProtonMail offers full encryption, ensuring that sensitive business information is secure and private, which is particularly important in the era of GDPR
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Built-in VPN: ProtonMail includes a VPN feature, providing an additional layer of security for users and enhancing their privacy
Cons from reviewers
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Privacy concerns: Despite being a paid service, ProtonMail has bots that scan your emails and can block you without reason, accusing you of sending bulk mail when you're not
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Limited storage: ProtonMail's 500mb email storage limit can be restrictive, often forcing users to delete conversations before they feel the need to upgrade
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Technical complexity: ProtonMail can be difficult for non-technical people to use, with its technical aspects often overwhelming users who are not tech-savvy
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Search functionality: The search functionality in ProtonMail could be improved, as users struggle to find past emails based on keywords, unlike with Gmail
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High cost: Some users find ProtonMail to be expensive, with the cost jumping from 0 to 60 euros per year for a service that is practically free everywhere else.
Main features
Starting Price
Free Plan
Encrypted Communication
Self-Destructing Emails
User-Friendly Interface
Anonymity and Privacy
Two-Factor Authentication
Starting Price
N/A
Free Plan
No
Encrypted Communication
Self-Destructing Emails
User-Friendly Interface
Anonymity and Privacy
Two-Factor Authentication
How Protonmail compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Protonmail best for according to our reviewers?
Freelancers: Independent workers who need to separate their personal and work emails, and appreciate the clean interface and secure email environment
Business Professionals: Professionals who need to adhere to strict communication schedules and require a secure platform for their daily emailing tasks
Businesses with Sensitive Information: Companies that handle sensitive data and need a fully encrypted email service to ensure their information won't be leaked, especially in the GDPR era.
Non-Tech Savvy Users: Individuals who may find the technical aspects of ProtonMail overwhelming but appreciate the secure tool and the customer service
Privacy-Conscious Users: Users who value their privacy and appreciate the high encryption and security features of ProtonMail, as well as its ability to block trackers
Protonmail Reviews
4.2
Protonmail rating
4.5
Ease of use
4.5
Customer service
4.5
Value for money
4.1
Likelihood to recommend
4.5
Features
29 Protonmail Reviews
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Kenneth Gardner
Hard to get logged in, search stinks
I've been using Protonmail for a long time. While being logged in is no problem on mobile, it takes a LONG time to get logged in on a PC, maybe even half an hour, refreshing over and over and just waiting until it decides to move forward, no matter what browser is used. ALSO, forget searching your emails for content. There might as well not be a search. And forget trying to delete certain emails within a conversation. It's confusing and not do-able. Protonmail is not worth the enhanced security. You might as well just stay with Gmail, which I wish that I had. I'm considering switching back and ditching Protonmail. Trying to use it has made me not even care anymore about Google spying on me.
December 1, 2024
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Kenneth Jones
ProtonMail: A User's Journey of Growth and Evolution
Just last week, I had an interesting experience where Proton Drive used up all the space, even though it's a separate product from ProtonMail. It was a unique opportunity for me to clean up and declutter my account. As an early adopter and promoter of this service, I've had the chance to see it grow and evolve. I had to delete my account, but it was a great chance to start fresh. Their customer relationship may need some improvement, but it's a part of their growth process. I've had my ups and downs with them, but overall, I still find their service commendable. I would definitely recommend giving ProtonMail a try!
October 13, 2024
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Shirley Johnson
ProtonMail: Elevating Convenience and Professionalism with Premium Features
The premium features offered by ProtonMail, such as increased storage and custom domains, are well worth the investment for the added convenience and professionalism they provide
October 5, 2024
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Catherine Miller
Potential Security Risk?
I attempted to log into my free email account on ProtonMail three times today without success. Each time, after entering the correct details, an anti-robot feature appeared, asking me to move a 'jigsaw' piece to a part of a photo and then press 'Next'. Despite doing this accurately three times, I was returned to the start of the log-in process each time and couldn't progress. However, I was able to access my email account later using just my username and password. I'm trying to confirm whether these failed attempts were temporary glitches in the Proton system or attempts by scammers to access my device. I would greatly appreciate a response from Proton on this matter. Thank you.
September 29, 2024
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Christina
ProtonMail: Empowering Internet Privacy for All
Lastly, I admire ProtonMail's mission to make internet privacy accessible to all. Their free tier offers substantial features, making secure email communication possible for everyone.
September 24, 2024
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Brandon Jones
Experience the Security of ProtonMail
I think ProtonMail is a great email service and I plan to stay a loyal customer. It's easy to create and use multiple aliases and domains. I find the Catch-All Email feature especially helpful for dealing with incorrectly typed email addresses. The folders and tags are handy for sorting received emails. As advertised, the product is very secure. However, the VPN can slightly slow down the connection and some emails have landed in my contacts' spam folders. I find it a bit expensive (I'm on the Professional plan), but I'm willing to keep supporting the company. I switched to ProtonMail for its security features and because I didn't want to depend too much on Google.
September 17, 2024
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Paul C
Enhanced Security: ProtonMail's Encrypted Emails for All
The ability to send encrypted emails to non-ProtonMail users is a fantastic feature. It ensures the security of my communications, regardless of the recipient's email provider
September 10, 2024
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Wayne Smith
ProtonMail: Ultimate Email Security for Your Business, with a Few Extra Steps
I appreciate that ProtonMail is fully encrypted, giving me peace of mind that my sensitive business information won't be leaked, which is vital in the GDPR era. However, there are some sacrifices in convenience and room for improvement in the software. It provides full-scale encryption and great flexibility with multiple inboxes and aliases, and it's less expensive than other alternatives. On my Mac, I need to install an app called "ProtonMail Bridge" to make it compatible with my email clients. The ProtonMail Bridge often logs out randomly, making it somewhat inconvenient to log back in and sync everything. The spam filter can sometimes be overly aggressive, hiding legitimate mail. I switched to ProtonMail mainly for security and privacy reasons. I have nothing against Zoho, but they don't offer the same level of security.
September 1, 2024
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Charlotte
Exceptional Customer Service: Prompt Resolution of Queries and Issues
I've found their customer service to be top-notch. Any queries or issues I've had were promptly addressed by their support team
August 25, 2024
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Adam N
Perfect for Distinguishing Work and Personal Emails
I love the default domain name options and the ultra-simple, clean interface of ProtonMail's app and web version. It's comforting to know that my work emails are secure from the start without having to dig into the account settings. I appreciate having no spam in my work inbox. However, the search functionality could be improved, as I struggle to find past emails based on keywords, unlike with Gmail. I switched to ProtonMail when I began freelancing because it was vital for me to separate my personal email (Gmail) from my work email. This way, I could tell if I needed to check it immediately just by looking at the notification icon on my phone's lock screen. ProtonMail has been perfect for this.
August 19, 2024
