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9 Best Alternatives to Helpshift in December 2024

Alternatives & Competitors to Helpshift

  1. 1

    Intercom

    1 year free on the Advanced plan
  2. 2

    Freshdesk

    90% off the Pro plan for 1 year
  3. 3

    Salesforce Service Cloud
  4. 4

    Drift
  5. 5

    Help Scout

    6 months free on the Plus plan

Here are competitors or alternatives to Helpshift and other similar Customer Support software. You need to consider some important factors when choosing a tool like Helpshift for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Helpshift that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Helpshift. Discover sofware like Intercom, Freshdesk, Salesforce Service Cloud or Drift.

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List of Alternatives to Helpshift

From Customer Support tools, we have selected the best alternatives to Helpshift based on reviews for each solution and similarities with Helpshift. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo intercom

1. Intercom
Popular

Strengthen relationships with your customers with an online messaging system.

4.4 (29 reviews)
1 deal available | Redeemed by 1269 members
Collaboration Customer Experience AI Customer Support Customer Support

1 year free on the Advanced plan

Save up to $3,108

Intercom, especially thanks to AI, help you easily set up the right messaging experience, including bots, emails, messages, or even help centers, to build relationships with your customers throughout their journey.

logo freshdesk

2. Freshdesk

Customer service software to optimize your client communication

4.3 (29 reviews)
1 deal available | Redeemed by 336 members
Customer Support

90% off the Pro plan for 1 year

Save up to $100,000

Freshdesk's intuitive helpdesk solution helps customer service teams optimize their collaboration, better organize their requests, and provide faster and more targeted responses.

logo salesforce service cloud

3. Salesforce Service Cloud

Empower your customer service with Salesforce Service Cloud

(0 reviews)
Customer Support

Salesforce Service Cloud revolutionizes customer service by providing a comprehensive, cloud-based platform designed to enhance every aspect of customer interaction. This powerful tool integrates seamlessly with existing systems, ensuring a unified and efficient experience for both service agents and customers.

drift logo

4. Drift

Connect, convert, close

4.7 (29 reviews)
Customer Support

Drift is a conversational marketing platform that unites marketing and sales in real-time conversations with customers. Its software is designed to engage website visitors through live chat and chatbots, allowing businesses to qualify leads, book meetings, and provide personalized customer support directly.

logo help scout

5. Help Scout

Comprehensive customer service platform

4.3 (28 reviews)
1 deal available | Redeemed by 78 members
Customer Support

6 months free on the Plus plan

Save up to $300

The Help Scout platform gives you access to a renowned and efficient online solution for responding to your customers’ requests at any time. Specifically designed for growing businesses, Help Scout allows you to reach your goals and grow with confidence.

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kustomer logo

6. Kustomer

Kustomer: Revolutionizing Customer Service Experience!

4.6 (19 reviews)
CRM

Kustomer is a cloud-based customer service platform that streamlines customer conversations across multiple channels into one place. It uses intelligence to automate repetitive tasks and provides insights to enhance the overall customer experience. Kustomer's key features include omnichannel communication, real-time analytics, and customizable workflows. This software is designed to help businesses deliver personalized and efficient support to their customers.

logo liveagent

7. LiveAgent

Customer support software

4.6 (28 reviews)
1 deal available | Redeemed by 126 members
Customer Support Call Centers

$120 credits on any plan

Save up to $120

With LiveAgent, improve your customer support by offering the ability to respond to more tickets efficiently, and in less time.Communicate with customers across all channels from a single inbox: your customer service team will love this tool.

logo gorgias

8. Gorgias

E-commerce helpdesk platform

4.4 (28 reviews)
1 deal available | Redeemed by 59 members
Customer Support Customer Experience AI Customer Support

2nd and 3rd month's subcription free

Save up to $1,800

Put a smile on your customers’ faces. With Gorgias, improve your company’s customer support by accelerating the speed of responses, providing quality customer service and transforming your customer support into an essential profit center.

logo zendesk

9. Zendesk

Create a customer success support suite that is accessible and available to your customers at all times.

4.1 (29 reviews)
1 deal available | Redeemed by 1267 members
AI Customer Support Customer Experience Customer Support CRM

6 months free

Save up to $50,000

Zendesk leverages AI to ensure you can be available on any channel, at any time, quickly addressing your customers' requests and resolving their problems.