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Acrobat Sign Reviews

4.1 (29 reviews)

Adobe Sign is a software that simplifies the document signing process. It enables businesses to digitally create, send, sign, and track documents, eliminating the need for physical printing and signatures. Key features include automated workflows, mobile compatibility, and secure storage. Adobe Sign not only saves time and reduces costs but also boosts productivity for both individuals and organizations.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Acrobat Sign?
  • 04How Acrobat Sign compare to similar software?
  • 05Who is Acrobat Sign best for according to our reviewers?
  • 06Acrobat Sign Reviews

What is Acrobat Sign?

Adobe Sign is an electronic signature software that streamlines and expedites document signing processes. It integrates seamlessly into existing workflows, allowing businesses to collect secure, legally binding electronic signatures from any location or device. The software eliminates the need for physical documents, saving time and reducing costs. It provides a user-friendly interface for easy electronic signing and offers features like automated reminders, custom workflows, and tracking. Adobe Sign ensures regulatory compliance and offers strong security measures to protect sensitive data. As a leader in the electronic signature market, it helps businesses digitize their signature processes, enhance efficiency, and speed up transactions.

Pros from reviewers

  • Ease of Use: Adobe Sign is incredibly simple to use, making it easy to sign PDFs and other documents digitally

  • Improved Contract Management: Adobe Sign greatly improves contract management and negotiations, offering a safer, more secure, and collaborative method for clients to handle contracts.

  • Trusted and Reliable: Adobe Sign comes from a long-standing, trusted company in the industry, Adobe, ensuring reliability and quality of service

  • Signature Reuse: Adobe Sign provides the ability to upload and save a signature for reuse, saving time and effort in the signing process

  • Mobile Accessibility: Adobe Sign allows users to sign crucial documents on the go, advancing business operations anytime and anywhere

Cons from reviewers

  • Cancellation difficulties: Some users have reported difficulties with cancelling their Adobe Sign subscription, including being unable to turn off auto-renew and being charged cancellation fees.

  • Difficulty with advanced features: Some users have reported difficulty with more advanced features such as witness signatures or modifying an agreement after it's been sent

  • Issues with customer service: Some users have reported poor customer service experiences, including long wait times and unhelpful agents

  • High cost: Some users have found the cost of Adobe Sign to be high, particularly for those with low budgets

  • Accessibility issues: Some users have reported difficulty accessing the app, particularly when mobile and dependent on a strong cellular connection

Main features

Starting Price

N/A

Free Plan

No

Legally binding e-signatures

Real-time tracking and notifications

Advanced security and compliance

Seamless integrations

Mobile functionality

Who is Acrobat Sign best for according to our reviewers?

  • Contract Managers: These users appreciate Adobe Sign for its ability to improve contract management and negotiations, saving numerous hours each month and offering a safer, more secure, and collaborative method for clients to handle contracts

  • Individuals with Basic Signature Needs: These users appreciate Adobe Sign for its simplicity in obtaining signatures on a document, but may struggle with more advanced features such as witness signatures or modifying an agreement after it's been sent

  • Business Professionals: These users find Adobe Sign beneficial for signing crucial documents on the go, advancing their businesses anytime and anywhere

  • Small Business Owners: These users find Adobe Sign's user-friendly interface and one-click, easy-to-use options time-saving when signing multiple documents, although they may find the cost a bit high for those with low budgets

  • Dissatisfied Customers: These users have had negative experiences with Adobe Sign, citing issues with pricing plans, cancellation policies, and customer service.

  • Acrobat Sign Reviews

    4.1

    Acrobat Sign rating

    4.5

    Ease of use

    4.3

    Customer service

    4.3

    Value for money

    4.4

    Likelihood to recommend

    4.5

    Features

    29 Acrobat Sign Reviews

    4.1 (29 reviews)
    Leave a review
    • Peter W

      Effortless to Operate

      I find Adobe Sign fantastic for electronically signing documents, making contract processing seamless. I can't think of any part of the product that I dislike.

      August 10, 2024

    • Denise J

      Top-Notch Security with Adobe Sign

      Adobe Sign's security features are top-notch. It gives me peace of mind knowing that my sensitive documents are protected

      August 4, 2024

    • Porter D

      Exemplary Customer Service Experience with Adobe Sign

      I recently had an experience with Adobe Sign that really showcased their customer service. A few days before my contract was due for renewal, I decided to cancel it. To my surprise, I received an email stating my account was suspended. However, upon reaching out to them, they were quick to offer a solution - they proposed to cancel my account as per my request. It made me realize that they were proactive in ensuring my satisfaction. I was initially concerned that they might charge me again due to my expired credit card, but their prompt response put my worries to rest. It's refreshing to see a company so committed to their customers. It makes me wonder if there are any national agencies I could recommend them to for their excellent service!

      July 28, 2024

    • Sarah Davis

      An Essential Office Tool: Adobe Sign

      I appreciate the ability to upload and save a signature for reuse in Adobe Sign. I have nothing but praise for this software and have no negatives to mention.

      July 21, 2024

    • Julia

      Signing on the Go: The Power of Mobile Apps

      The mobile app is a game-changer. It allows me to sign documents on the go, which is crucial in my fast-paced work environment

      July 13, 2024

    • Diane Williams

      An Exceptional Experience with Adobe Sign: Transparency, Efficiency, and Unexpected Bonuses

      I've had the most remarkable experience with Adobe Sign, the most transparent company I've ever dealt with. They billed me three times for the same transaction, but it turned out to be a simple misunderstanding. Navigating their website to resolve the issue was a breeze. Even after I had a minor hiccup with my bank, they continued to process my payments through different accounts, ensuring no disruption in my service. Their help service is cleverly tucked away, and when I finally discovered it, the chat assistant, who had a unique name like Hardon, was incredibly helpful. Instead of a refund, he offered me extra months for free, which felt like a surprise bonus. It was like finding an unexpected gift in your pocket on your birthday!

      July 9, 2024

    • Grace Garcia

      Disappointing Experience with Adobe Sign's Customer Service

      I found Adobe Sign easy to use for basic tasks like obtaining signatures on a document. However, when it came to more advanced features such as witness signatures or modifying an agreement after it's been sent, it was a nightmare. My trial with Adobe Sign was disastrous, and the customer service was even worse. I needed over 20 people to sign my documents, and the witness signature process was confusing. I encountered an issue where I couldn't cancel an agreement that had been sent, and it took nearly an hour with customer support before they suggested using Chrome instead of Safari, which finally worked. Then, one of the signers signed on the wrong line, and I spent two and a half hours on customer support, being passed from agent to agent who didn't know what they were doing. One agent even took control of my screen and just moved the mouse around randomly without doing anything. I was then told I didn't have an Enterprise trial, even though I do.

      June 30, 2024

    • Rachel J

      Effortless Document Management with User-Friendly Interface and Tracking Feature

      its user-friendly interface is a breeze to navigate, making it easy to send, sign, and manage documents. The tracking feature is particularly useful, allowing me to monitor the status of each document

      June 25, 2024

    • Merrick D

      Revolutionizing Business: The Power of Adobe Sign's E-Signature Technology

      Adobe Sign's e-signature technology has revolutionized how I conduct business. It's fast, efficient, and legally binding, making it an indispensable tool in my workflow

      June 16, 2024

    • Andrea R

      Commendable Customer Support: Adobe Sign's Prompt and Professional Service

      Adobe Sign's customer support team has been incredibly helpful whenever I've had questions or encountered issues. Their prompt and professional service is commendable

      June 9, 2024

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