10 Best Alternatives to Yext in May 2024

Alternatives & Competitors to Yext

  1. 1. HubSpot
  2. 2. Semrush
  3. 3. Algolia
  4. 4. Marketing 360
  5. 5. Birdeye
  6. 6. Moz
  7. 7. Soci
  8. 8. Reviewtrackers
  9. 9. Partoo
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Here are competitors or alternatives to Yext and other similar Customer Support software. You need to consider some important factors when choosing a tool like Yext for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to Yext that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of Yext. Discover sofware like HubSpot, Semrush, Algolia or Marketing 360.

List of Alternatives to Yext

From Customer Support tools, we have selected the best alternatives to Yext based on reviews for each solution and similarities with Yext. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

Description

The HubSpot suite makes it easy to manage your customer throughout their life cycle: web site visit, form completion, phone call and emails exchange, quote signing, support and upsell.

HubSpot compared to Yext

HubSpot has more positive reviews than Yext: 93 vs 84

HubSpot is better at support than Yext: 4.4 vs 4.0

Yext is easier to use than HubSpot: 4.5 vs 4.4

HubSpot is more suitable for small businesses thanks to its good value for money than Yext: 4.3 vs 3.9

Yext is more versatile than HubSpot: 135 vs 62

HubSpot: Pros & Cons

All-in-one solution: HubSpot’s suite integrates CRM, marketing and sales features
Free features: HubSpot’s Core CRM tool is available for free
Customization: The platform allows you to customize many elements to suit your business and sales processes
Marketing Automation : Deploying workflows can be time consuming and complex
Pricing plans: From one plan to another, the price difference can be significant
Integration fees: These fees are in addition to the monthly fees and can be expensive

Best features

  • - Automation and workflows

  • - Lead scoring and segmentation

  • - Sales pipeline management

  • - Reporting and analytics

  • - Content management

  • - Integrations and API

  • - Sales email tracking and templates

  • - Predictive lead scoring

75% off for 1 year (Save $7,000)

Description

SEMRush is a comprehensive tool that gives you access to all the data you need to set up your perfect web marketing strategy. From SEO competitor strategy analysis to creating content marketing that ranks, get all the information you need to optimize your online presence.

Semrush compared to Yext

Semrush has better positive reviews than Yext: 97 vs 84

Semrush is better at customer support than Yext: 4.5 vs 4.0

Semrush is more suitable for small businesses thanks to its good value for money than Yext: 4.3 vs 3.9

Yext has more functions than Semrush: 135 vs 102

Semrush: Pros & Cons

Detailed reporting: The data provided by the tool is relevant
Toxic elements: The solution identifies toxic elements such as spammy backlinks
Keyword search: The keyword search features are comprehensive
High price: Semrush’s pricing plans are expensive, especially for small businesses
User-unfriendly interface: The dashboard requires a high degree of understanding and experience
Getting started: The learning curve is high. Learning can be long and complex

Best features

  • - Optimize your SEO

  • - Offer content adapted to your target audience

  • - Carry out market research

  • - Track your brand reputation

  • - Organize projects efficiently

  • - Improve your ad campaigns (PPC Keywords)

  • - Define a competitive strategy for your social networks

  • - Understand user behavior

Semrush pricing

Pro

$130 / month

Guru

$250 / month

Business

$500 / month
14 days free on the Pro plan (Save $59)

Description

Algolia is a search engine for professionals. It allows you to create, deploy, and optimize search experiences in sectors as diverse as e-commerce, mobile search, voice search, or SaaS solutions. You’ll improve engagement and conversion rates as your customers quickly find what they’re looking for.

Algolia compared to Yext

Algolia is a better solution based on percentage of positive reviews than Yext: 97 vs 84

Algolia is a better solution for customer support than Yext: 4.5 vs 4.0

Algolia is better at value for money than Yext: 4.3 vs 3.9

Yext has more functions than Algolia: 135 vs 23

Algolia: Pros & Cons

Speed: The time to display the search results is short
Extensive search system: The search engine offers many features
Accessible documentation: The software is easy to learn
Price: It can be expensive for a small company
Excess of results: Without optimizing the search, the information obtained can seem overabundant
Time to master the customization tools: The numerous possibilities offered by the software require an acquisition effort

Best features

  • - Benefit from complete development tools

  • - Continuously optimize the user experience

  • - Offer a qualitative experience to your users

  • - Generate more revenue with ease

  • - Deliver lightning-fast search results

  • - Implement advanced search features

  • - Save time and focus on what matters

  • - Scale effortlessly as your business grows

  • - Gain actionable insights with analytics

$10,000 in credits for 1 year (Save $10,000)

Description

Marketing 360 brings comprehensive marketing solutions that help businesses grow their online presence, increase leads and sales, and improve customer engagement.

Marketing 360 compared to Yext

Marketing 360 is a better solution based on percentage of positive reviews than Yext: 91 vs 84

Marketing 360 is a better solution for customer support than Yext: 4.5 vs 4.0

Marketing 360 is more suitable for small businesses thanks to its good value for money than Yext: 4.4 vs 3.9

Marketing 360 has more functions than Yext: 344 vs 135

Marketing 360: Pros & Cons

Extensive functionalities: Marketing 360 is an all-in-one tool that centralizes all your marketing needs
Easy to use: The platform’s dashboard is intuitive and user-friendly
Data analysis: Valuable data provided for data-driven marketing
Customer support: It’s impossible to contact customer service at weekends
Available in English only: The platform is available in just one language
Information overload: The tool offers a huge amount of information that can overwhelm beginners

Best features

  • - Support every step of the way

  • - All-in-One marketing platform

  • - ROI-focused strategies

  • - Expert marketing guidance

  • - Multi-location

  • - Real-time tracking & reporting

Description

Birdeye brings value by helping businesses manage and improve their online reputation, customer experience, and revenue through its all-in-one customer experience platform.

Birdeye compared to Yext

Birdeye has better positive reviews compared to Yext: 95 vs 84

Birdeye is better at customer service than Yext: 4.5 vs 4.0

Birdeye pricing plans are more competitive than Yext: 4.5 vs 3.9

Birdeye is more versatile than Yext: 139 vs 135

Birdeye: Pros & Cons

Increase your online visibility: Birdeye helps you manage and monitor your online reputation across multiple platforms
Streamline business operations: Birdeye provides tools for centralized customer communication, appointment scheduling, and team collaboration.
Enhance customer satisfaction: With Birdeye, you can gather customer feedback, respond to reviews, and improve your overall customer experience
Cost: The pricing of Birdeye may not be suitable for some young entrepreneurs with limited budgets.
Limited integration options: Birdeye may not seamlessly integrate with all the platforms or tools you use
Steep learning curve: It might take some time and effort to fully grasp and utilize all of Birdeye's features

Best features

  • - Competitor analysis

  • - All-in-one reputation management

  • - Actionable customer insights

  • - Social media management made easy

  • - Automated review request

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SEO

Description

Moz brings value by offering a suite of SEO tools and resources that help businesses improve their online visibility, increase organic website traffic, and drive higher rankings on search engine results pages. With features like keyword research, link building, site audits, and competitive analysis, Moz empowers businesses to optimize their online presence and ultimately grow their organic search traffic and reach.

Moz compared to Yext

Moz has better positive reviews than Yext: 91 vs 84

Moz is better at customer support than Yext: 4.5 vs 4.0

Moz is more suitable for small businesses thanks to its good value for money than Yext: 4.1 vs 3.9

Yext is better at number of features than Moz: 135 vs 50

Moz: Pros & Cons

Enhanced SEO capabilities: Moz provides powerful tools to optimize your website and improve search engine rankings
Competitor analysis: With Moz, you can gain valuable insights into your competitors' strategies and stay one step ahead
Comprehensive reporting: Moz offers a range of detailed reports to monitor your website's performance and track your progress over time.
Steep learning curve: Moz's complex features and tools may take time and effort to learn and utilize effectively.
High cost: The pricing of Moz's plans might be expensive, especially for young entrepreneurs on a tight budget
Limited data: Moz may not have comprehensive data on all websites, limiting its effectiveness in competitor analysis

Best features

  • - Competitive insights

  • - Keyword explorer

  • - Site crawl diagnostics

  • - Custom reports

  • - Link building wizard

  • - SEO magic

  • - Analytics dashboard

  • - On-page optimization guru

Description

Soci brings the value of social media management and automation to businesses. With its powerful features and intuitive interface, Soci helps entrepreneurs save time and effortlessly manage their social media presence across various platforms. From scheduling posts, tracking analytics, and engaging with customers, Soci empowers businesses to optimize their social media strategy and drive results.

Soci compared to Yext

Soci has better positive reviews compared to Yext: 89 vs 84

Soci is better at customer service than Yext: 4.5 vs 4.0

Soci is better at value for money than Yext: 4.3 vs 3.9

Yext has more options than Soci: 135 vs 60

Soci: Pros & Cons

Centralized Management: The Soci software allows for the centralization of all information and interactions with customers, which facilitates data tracking and analysis.
Productivity Enhancement: Thanks to its intuitive interface and automated tools, Soci helps to increase efficiency and productivity by reducing the time spent on administrative tasks.
Customization: The software offers customization options to adapt to the specific needs of each business, thus allowing better customer relationship management.
Limited features: Soci may have a limited set of features compared to other SaaS platforms
Steep learning curve: Using Soci may require some time to understand and navigate the platform effectively
Potential compatibility issues: Soci may not seamlessly integrate with all existing software and tools used by an entrepreneur.

Best features

  • - Interaction in a social context

  • - Integration with social networks

  • - Instant feedback

  • - Relevant content publishing

  • - 360-degree view of customers

CRM

Description

ReviewTrackers is a customer feedback software that helps businesses collect, analyze, and respond to customer reviews and feedback. It aggregates reviews from over 100 review sites, provides insights through analytics, and facilitates customer engagement. It's a valuable tool for improving customer satisfaction, boosting online reputation, and driving business growth.

Reviewtrackers compared to Yext

Reviewtrackers has more positive reviews than Yext: 96 vs 84

Reviewtrackers is better at support than Yext: 4.5 vs 4.0

Reviewtrackers is more suitable for small businesses thanks to its good value for money than Yext: 4.5 vs 3.9

Yext has more functions than Reviewtrackers: 135 vs 97

Reviewtrackers: Pros & Cons

Centralized Review Management: ReviewTrackers compiles reviews from various websites into one central dashboard, making it easier to manage and respond to feedback
Efficient Customer Service: With its ability to track and respond to reviews quickly, ReviewTrackers can significantly improve a business's customer service efficiency.
Advanced Analytics: The software provides detailed insights and analytics about customer reviews, helping businesses understand their performance and areas for improvement
Limited Customization: ReviewTrackers does not offer much flexibility in terms of customization, making it difficult to tailor the tool to specific business needs
High Pricing: The software can be quite expensive, especially for small businesses or startups with limited budgets
Lack of Advanced Features: Some users have reported that ReviewTrackers lacks some advanced features found in other review management tools, such as detailed analytics or sentiment analysis.

Best features

  • - Review Aggregation

  • - Advanced Analysis

  • - Direct Response Capability

  • - Reporting Tools

  • - Data-Driven Decision Making

SEO

Description

Partoo helps more than 80,000 shops and services being more visible on the Internet. It is the first step in your digital strategy. It takes less than 5 minutes to be ready to be visible on local searches. Optimise your Google My Business listings, find new customers and answer their reviews.

Partoo compared to Yext

Partoo has better positive reviews compared to Yext: 97 vs 84

Partoo is better at customer service than Yext: 5.0 vs 4.0

Partoo is easier to use than Yext: 5.0 vs 4.5

Partoo is more suitable for small businesses thanks to its good value for money than Yext: 4.5 vs 3.9

Yext has more options than Partoo: 135 vs 58

Best features

  • - Review monitoring and management

  • - Local advertising management

  • - Local SEO optimization

  • - Reporting and performance monitoring

  • - Online listings management

  • - Competitive benchmarking

  • - Localized social media management

  • - Analytics and insights

SEO

Description

Moz Local is a software tool that helps businesses manage their online presence across various digital platforms. It ensures accurate business listings on Google, Facebook, and other search engines or directories. The software also provides performance analytics and allows users to monitor customer feedback. Its primary function is to enhance local search visibility and improve SEO rankings.

Moz local compared to Yext

Moz local has better positive reviews compared to Yext: 85 vs 84

Yext has more options than Moz local: 135 vs 12

Moz local: Pros & Cons

Easy Management of Business Listings: Moz Local offers a centralized dashboard that allows businesses to easily manage and update their business listings across multiple platforms.
Improved Online Visibility: Moz Local helps businesses increase their online visibility by ensuring their business listings are correct, consistent, and visible across the web
Enhanced Local Search Rankings: The software improves local search rankings by providing location data management, which helps businesses rank higher in local search results
Limited Free Features: Moz Local offers a very limited set of features in its free version, which may not be sufficient for businesses with more complex needs
High Cost: Compared to other local SEO tools, Moz Local is relatively expensive, especially for small businesses or startups with limited budgets.
Incomplete Data Aggregation: The software does not aggregate data from all possible sources, which can result in incomplete or inaccurate local business listings

Best features

  • - Local SEO Tool

  • - Data Accuracy

  • - List Management

  • - Review Management

  • - Performance Report