Pros from reviewers

• Support and community: Wistia is commended for its excellent support and engaging user community, offering continuous learning and sharing of knowledge.

• Advanced metrics: The software provides detailed metrics that help identify where videos are getting views, aiding in pinpointing areas for improvement

• Security and control: Wistia offers gating and security options, allowing users to control who can view, share, or download their videos. It also supports various formats and automatic downsampling, creating different versions of the same video based on the viewer's connection speed

• Integration with other tools: Wistia integrates seamlessly with other platforms like Hubspot CRM/Marketing tool, enhancing communication, collaboration, and sharing, thereby improving efficiency and productivity

• User-friendly platform: Wistia is praised for its ease of use, simplifying the process of loading videos, setting up chapters, sharing links, and embedding videos in various platforms

Cons from reviewers

• Limited editing capabilities: Despite its many features, Wistia's editing capabilities are somewhat limited, which can be a drawback for users who require advanced editing tools

• Bandwidth-based pricing structure: Wistia's pricing structure is linked to bandwidth, meaning the more content is viewed, the more bandwidth is consumed, and the higher the cost, which can be a disadvantage for users with high traffic

• Limited free account: Wistia only allows a free account to upload up to 50 videos and requires payment for larger uploads, which can be restrictive for users with a large volume of content

• Lack of custom play button: Some users have expressed a desire for a custom play button, a feature that is currently not available on Wistia.

• High cost: At $100 a month, Wistia may not be affordable for smaller agencies or developing SMBs, making it less accessible for some users