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Smtp2go Reviews

4.9 (29 reviews)

SMTP2GO is a cloud-based email delivery service, ensuring outgoing emails reach recipients' inboxes. It offers real-time analytics, 24/7 support, and SMTP/RESTful API integration. Key features include DKIM and SPF authentication, bounce and spam complaint handling, enhancing email deliverability. Suitable for businesses of all sizes, SMTP2GO simplifies transactional and marketing email sending.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Smtp2go?
  • 04How Smtp2go compare to similar software?
  • 05Who is Smtp2go best for according to our reviewers?
  • 06Smtp2go Reviews

What is Smtp2go?

SMTP2GO is a dependable, scalable email delivery service that aids businesses in sending transactional and marketing emails from their applications, websites, and other platforms. It provides a cloud-based SMTP service to ensure emails reach the recipient's inbox and not the spam folder. The platform offers real-time analytics on email status, supports multiple domains, allows custom tracking domains, and can be integrated into existing systems via its robust API. It also provides 24/7 customer support. SMTP2GO is suitable for businesses of all sizes seeking a comprehensive email delivery solution.

Pros from reviewers

  • Bypass ISP Email Limitations: SMTP2GO allows users to bypass ISP email limitations, enabling them to send unlimited emails, which is particularly useful for businesses that need to send large volumes of emails

  • High Email Traffic Handling: SMTP2GO can handle high email traffic, making it ideal for organizations that send out large volumes of emails at once, such as schools sending reports to parents

  • Whitelisted Servers: SMTP2GO servers are whitelisted by all antispam services, ensuring emails won't bounce unless there's a typo, which is particularly beneficial for businesses that rely heavily on email communication

  • Exceptional Support: SMTP2GO provides excellent customer service, going above and beyond to assist even non-paying customers, and they have multilingual staff to cater to international clients

  • User-Friendly and Reliable: SMTP2GO is user-friendly, easy to install, and offers detailed statistics and excellent deliverability, making it a reliable solution for businesses of all sizes.

Cons from reviewers

  • Inability to set a common footer for all users: This feature is currently lacking in SMTP2GO, making it tedious for users to set footers individually, especially when changes are needed.

  • Inability to assign a webhook to a single user: This limitation makes it difficult for users who need to assign a webhook to a single user for their specific needs.

  • Challenging support experience when unblocked: If a user gets blocked due to sending bulk emails to invalid recipients, dealing with the support team to get unblocked can be a bit challenging as they are strict about it.

  • Ineffectiveness in certain locations: Some users, particularly those located in France, have reported that SMTP2GO is no longer working effectively for them, with no clear explanation as to why this is happening.

  • Costly monthly contract: Some users find the monthly contract of SMTP2GO to be costly compared to other market solutions, such as Mailgun.

Main features

Starting Price

N/A

Free Plan

No

Cloud-based SMTP Service

Reliable and Scalable

API Integration

24/7 Customer Support

Real-time Analytics

Who is Smtp2go best for according to our reviewers?

  • International Users: Individuals located outside of the United States, such as in France, who need a reliable email service. SMTP2Go offers support in multiple languages, including French

  • Educational Institutions: Schools and other educational institutions with high email traffic, especially when sending out reports to parents, sometimes up to 2,000 emails at a time

  • Businesses with Poor IP Reputation: Companies that often find themselves blacklisted by antispam providers, limiting their email sending capabilities. SMTP2Go's servers are whitelisted by all antispam services, ensuring emails won't bounce unless there's a typo

  • Small Businesses and Freelancers: Users who value SMTP2Go for its ability to bypass ISP email limitations at a fair price, allowing them to send unlimited emails from their client. They find the metrics and support useful, particularly when handling blacklisting issues

  • Large Corporations: Large businesses that heavily depend on SMTP2Go for their operations. Transitioning to another provider would require significant time from their developers to reconstruct applications and replicate the analytics level offered by this platform.

  • Smtp2go Reviews

    4.9

    Smtp2go rating

    4.7

    Ease of use

    4.8

    Customer service

    4.7

    Value for money

    4.6

    Likelihood to recommend

    4.6

    Features

    29 Smtp2go Reviews

    4.9 (29 reviews)
    Leave a review
    • Rebecca A

      SMTP2GO: The Reliable Choice for E-commerce Emails

      As an e-commerce business owner, I use SMTP2GO for all my transactional emails. It's reliable, efficient, and ensures that all my customers receive their order confirmations and updates promptly

      August 13, 2024

    • Nathan Miller

      SMTP2GO: Your Desired SMTP Server Minus the Hassle

      I've found the service provided by SMTP2GO to be incredibly solid and reliable, with no negative aspects to report. Their support team is exceptional, going above and beyond to assist even non-paying customers. The software has all the features I need without any usual drawbacks. It allows me to authorize, secure, and manage accounts, change passwords easily, and the setup is straightforward. The tracking data provided for devices sending or having trouble sending is excellent. I've had issues with HP printers, but these are not related to SMTP2GO. The only potential downside is the low price, which could potentially lead to less development, but so far, they've maintained their high standards. I switched to SMTP2GO from O365 due to the latter's cumbersome auth requirements. SMTP2GO is simpler and easier to track. The vendor responded to my review in July 2022, expressing their appreciation and offering further assistance if needed.

      August 3, 2024

    • Remy D

      Exceptional Customer Support at SMTP2GO

      The customer support team at SMTP2GO is top-notch. They are quick to respond and always ready to assist with any issues or queries

      July 27, 2024

    • Elizabeth

      SMTP2GO is Unshakeable

      I highly recommend SMTP2GO. It's extremely reliable, has fantastic support, and is economically sound with a great user interface. It's perfect if you need an email sender that works efficiently.

      July 21, 2024

    • Dalton D

      Excellent Customer Service

      I find smtp2go to be quick, knowledgeable, and nice. I have not encountered any issues.

      July 14, 2024

    • Jesse M

      Effortless and User-Friendly SMTP2GO

      I faced challenges managing my own smtp server and even suffered a hacking incident. However, my issues were resolved after switching to smtp2go. The setup and maintenance were simple and the software performs as expected. I have no complaints. The vendor appreciated my review and offered assistance from their support team if necessary.

      July 8, 2024

    • Ralph Smith

      Smtp2go is the GO-TO Solution

      I find Smtp2go servers, systems, and website to be much faster than any other similar service providers I've used. Their support is quick and they don't disable your account globally, but continue to accept your emails. They effectively hold your emails hostage and take days to review and respond to your answers based on vague, non-descriptive 'issues'. Their dashboard is comprehensive and allows me to identify and address most problems before they even notice themselves.

      June 29, 2024

    • Cynthia Williams

      Always Delivers, No Exceptions: SMTP2GO

      My experience with SMTP2GO has been beyond my expectations. They are reliable, provide great customer service, and deliver promptly. The software is user-friendly, easy to install, and offers detailed statistics and excellent deliverability. I've been a user for several years and have never faced any problems. I have nothing negative to say as they effectively fulfill their promises.

      June 22, 2024

    • Diane C

      Effortless and Dependable SMTP2GO

      My overall experience with SMTP2GO has been positive. I use the service weekly to maintain easy communication with my customers and leads. The delivery rate is excellent and the reporting feature allows me to update my lists instantly. I have no complaints at this time. I switched to SMTP2GO because my previous provider was unreliable and would interrupt service without notice. It's crucial for a company to inform us before discontinuing service for any reason. The vendor responded to my review, expressing gratitude and assuring me they are pleased with my positive experience. They also offered help if I have any questions.

      June 16, 2024

    • Ann S

      SMTP2GO met all our feature requirements

      SMTP2GO met all our requirements at a very affordable annual cost. Its ease of use and reliability have been excellent. Thanks!

      June 8, 2024

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