General information about Smartsurvey
SmartSurvey is a leading online survey software that enables businesses, educational institutions, and individuals to create and distribute surveys in minutes. It provides a wide range of customizable design templates, question types, and response options to cater to various research needs.
The software supports data collection from multiple channels including email, website, SMS, and social media. It also offers advanced features like skip logic, data export options, real-time analytics, and automatic reporting. Users can ensure the security of their data with its GDPR compliance and SSL encryption.
SmartSurvey is known for its user-friendly interface and excellent customer support. It's an ideal tool for conducting market research, customer satisfaction surveys, employee feedback surveys, and more.
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See alternatives to Smartsurvey like SurveyMonkey or Qualtrics employeexm.What is Smartsurvey used for?
SmartSurvey is a valuable tool for small businesses, allowing them to gather crucial information about their customers and products. For instance, a company can use SmartSurvey to assess customer satisfaction after a purchase or service. Businesses can also use it to conduct market research, by creating surveys to understand customer preferences or test new product ideas. Thanks to its ability to collect data from various channels, businesses can reach a wide audience. Moreover, its advanced features allow for quick and easy analysis of results.Smartsurvey features
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Customizable Design
SmartSurvey provides a wide range of customizable design templates, question types, and response options to cater to various research needs -
Multi-Channel Data Collection
The software supports data collection from multiple channels including email, website, SMS, and social media -
Data Security
Users can ensure the security of their data with its GDPR compliance and SSL encryption -
User-Friendly Interface and Support
SmartSurvey is known for its user-friendly interface and excellent customer support. -
Advanced Features
It offers advanced features like skip logic, data export options, real-time analytics, and automatic reporting
28 Smartsurvey Reviews
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Verity M
Effortless Navigation for Novices
I found the quick survey creation and swift result collection with smartsurvey very convenient. I came across this platform while working on my dissertation and considering my options. Like other platforms, I found it simple and easy to use, providing me with great control over the layout and question format. Even as a beginner, I was able to easily navigate the platform and experiment with all its features. I found it quite straightforward to create surveys, collect results, and even export and download the results in various formats. However, I faced an issue when I wanted to format the text of the questions, such as bolding important points. For some reason, I was unable to do this and had to leave it out.
October 15, 2024
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Jemima S
Flexible and Powerful: SmartSurvey's Versatility Shines for Consultants
As a consultant, I found the flexibility of SmartSurvey to be its greatest strength. Whether I needed simple polls or complex multi-page surveys, SmartSurvey could handle it all
October 7, 2024
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Cynthia F
Your One-Stop Solution for Surveys
I consider Smartsurvey a straightforward yet excellent application due to its exceptional ease of use and cost-effectiveness. The results are immediately accessible once the survey is finished. The user interface is fantastic and aesthetically pleasing. The best feature is the customization in choosing the pattern; I can modify my survey according to my needs, whether it's a ranking-based survey, question-answer based, or just simple feedback. The availability of multiple themes reduces the workload. Overall, it's an incredible software that fulfills all my requirements.
October 1, 2024
Smartsurvey: Pros & Cons
Pros
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Robust reporting: SmartSurvey offers comprehensive reporting options, enabling users to analyze data in real-time and generate detailed reports.
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Ease of use: SmartSurvey offers a user-friendly interface that makes it easy for anyone to create, distribute, and analyze surveys
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Advanced features: The software provides a variety of advanced tools such as skip logic, piping, and scoring which allow for more complex and tailored survey designs
Cons
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Limited customization options: SmartSurvey does not offer a wide range of customization options, limiting the users' ability to personalize their surveys to match their brand
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Limited integration capabilities: The software has limited integration with other tools and platforms which can be a hindrance for users who want to streamline their workflow
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High cost: The pricing plans for SmartSurvey can be expensive for small businesses or individual users.
Why is Smartsurvey better than other Survey software?
Smartsurvey has better positive reviews than SurveyMonkey: 96 vs 94
Smartsurvey is better at value for money than SurveyMonkey: 4.6 vs 4.5
Smartsurvey is better at value for money than Qualtrics employeexm: 4.6 vs 4.2
Smartsurvey is better at support than SurveySparrow: 4.5 vs 4.4
Smartsurvey is easier to use than SurveySparrow: 4.5 vs 4.4
Smartsurvey is more suitable for small businesses thanks to its good value for money than SurveySparrow: 4.6 vs 4.3
Smartsurvey has more features than BlockSurvey: 53 vs 26
