What is Rethink?
Pros from reviewers
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Responsive customer service: Rethink's customer service team is noted for being responsive to concerns and treating each suggestion seriously, providing a personalized experience for users
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Data-driven graphical presentation: Users value the software's ability to present data in a graphical format, making it easier to understand and analyze
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Customizable and user-friendly: Rethink is appreciated for its personalized customization and user-friendly interface, making it easy for users to navigate and tailor the software to their needs
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Comprehensive solution: Rethink serves as a comprehensive solution for data collection, note-taking, and scheduling appointments, allowing users to use a single software for multiple tasks.
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Preprogrammed behavior programs and objectives: The software comes with preprogrammed behavior programs and objectives, which users find to be a standout feature
Cons from reviewers
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Limited ability to correct inaccurate data: The software does not allow users to edit data, which can be problematic due to potential errors in real-time data entry
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Limited scheduling feature: The scheduling feature does not permit scheduling multiple staff members or children simultaneously, which can be inconvenient for larger operations
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Costly for the features utilized: Some users find the software somewhat costly for the features they actually utilize, especially for programs catering to those in dire need
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Cumbersome data entry process: The data entry process can be cumbersome, especially when inputting data from other days. Information sometimes fails to save, causing loss of data
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Limited support accessibility: While the customer service team is generally responsive, some users have encountered delays when trying to reach representatives over the phone, which can be frustrating when immediate assistance is needed.
Main features
Starting Price
Free Plan
Smart automation
Social media management
Sales funnel optimization
Email marketing
Collaborative workspace
Starting Price
N/A
Free Plan
No
Smart automation
Social media management
Sales funnel optimization
Email marketing
Collaborative workspace
How Rethink compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Rethink best for according to our reviewers?
Small Business Owners: These users appreciate the comprehensive nature of Rethink, which includes features like timesheets, session notes, and payroll and billing exports. However, they may find the cost to be a concern as their client base expands
Clinical Practitioners: These users find the treatment library and behavior reduction program layout to be too basic and not designed for clinical practices. They also wish for a more detailed note section beyond the demographic area
Super Users: These users, with prior experience in other software like NextGen and eClinicalWorks, hold high expectations for software functionality and accessibility. They may find Rethink to require more clicks and typing than preferred, and may encounter several bugs.
Customer Service Representatives: These users value the responsive nature of Rethink's customer service team, but may encounter delays when trying to reach representatives over the phone. They also appreciate the software's ability to treat each suggestion as if they were a personal programmer
Data Analysts: These users value the data-driven graphical presentation of Rethink, but may find the process of data entry to be cumbersome and the inability to edit data problematic. They also wish for features like timestamps or a security log of edits or deletions
Rethink Reviews
4.6
Rethink rating
4.5
Ease of use
4.5
Customer service
4.5
Value for money
4.2
Likelihood to recommend
4.2
Features
29 Rethink Reviews
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Ronald Williams
Always Superior Service
I've been a satisfied customer of Rethink and previously Cartridge World for at least ten years. Their service has always been excellent and I've never been disappointed.
October 22, 2024
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Pamela F
Rethink - Impressively Effective
Despite some occasional lag and data saving problems, I find Rethink to be an excellent platform for our company. However, it has been slow recently in saving appointments and inputting data. Personally, I don't like the new update in scheduling. Now, when I check an employee's schedule and click on a billable appointment, it only shows that client under that employee instead of the entire schedule.
October 12, 2024
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Kimberly Johnson
Fast Delivery and Effortless Interaction: A Review on Rethink Software
I received my order quickly and it was easy to interact with the team, who are always very helpful.
October 6, 2024
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Shirley S
Game-Changing Integration Capabilities: Rethink's Impact on Our Workflow
The integration capabilities of Rethink with other software tools we use has been a game-changer for our workflow
October 1, 2024
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Willa M
Exploring Rethink: A Comprehensive Solution for ABA Therapy
My overall experience with Rethink has been positive. It serves as a comprehensive solution for data collection, note-taking, and scheduling appointments, allowing me to use a single software for my timesheet and access various resources including RBT training. However, it does have some limitations, such as the difficulty in easily accessing a client's progress. I have to select each program individually to view the graphs. It also lacks a feature that systematically masters out targets and opens new ones when mastered. Maintenance targets need to be routinely checked or unchecked as the software doesn't assign them systematically. If it had a dashboard that allowed easy viewing of a client's progress, including progressing and failing targets, graphs, and the ability to systematically program the targets, it would be more functional. I chose Rethink because it offers everything on one platform, including RBT training, videos, and materials.
September 22, 2024
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Betty W
Commendable Customer Support: Prompt and Helpful Assistance from Rethink
The customer support for Rethink is commendable, they were prompt and helpful when I encountered issues
September 14, 2024
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Jeremy J
Consistently Reliable and Efficient Service
I've been working with Rethink for several years now and I'm very satisfied with their consistently helpful and efficient service. I'm happy to continue using their software.
September 7, 2024
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Christian
Rethink's Creative and Imaginative Approach
As the first person, I would say: Rethink has been incredibly creative and imaginative, going above and beyond to assist in the development of our business.
August 31, 2024
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David Garcia
Customizable Rethink Software: Tailored to Your Needs
I appreciate the customizable nature of Rethink, allowing me to tailor the software to my specific needs
August 25, 2024
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Gabriel Johnson
Rethink: A User's Perspective
I've had a fantastic experience with Rethink and have even recommended it to other agencies. I value the support from the Rethink team, it feels like we've been collaborating as a team from the beginning and continue to do so nearly two years later. The software is user-friendly and consistently updates with new programs to meet our needs. I appreciate the availability of a support team whenever we face issues. However, some programs take time to implement, which can be challenging from a business standpoint. I wish there was a more detailed note section beyond the demographic area. If there's a problem with Rethink, such as speed or software updates causing the system to be down, I'd like a notification upon logging in so our field staff is aware. Rethink currently does this for anything "new", so why not when it's having issues? I chose Rethink because it's user-friendly and switched to it because I needed a software that provided billing as well.
August 17, 2024
