What is Rethink?
Pros from reviewers
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Responsive customer service: Rethink's customer service team is noted for being responsive to concerns and treating each suggestion seriously, providing a personalized experience for users
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Data-driven graphical presentation: Users value the software's ability to present data in a graphical format, making it easier to understand and analyze
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Customizable and user-friendly: Rethink is appreciated for its personalized customization and user-friendly interface, making it easy for users to navigate and tailor the software to their needs
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Comprehensive solution: Rethink serves as a comprehensive solution for data collection, note-taking, and scheduling appointments, allowing users to use a single software for multiple tasks.
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Preprogrammed behavior programs and objectives: The software comes with preprogrammed behavior programs and objectives, which users find to be a standout feature
Cons from reviewers
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Limited ability to correct inaccurate data: The software does not allow users to edit data, which can be problematic due to potential errors in real-time data entry
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Limited scheduling feature: The scheduling feature does not permit scheduling multiple staff members or children simultaneously, which can be inconvenient for larger operations
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Costly for the features utilized: Some users find the software somewhat costly for the features they actually utilize, especially for programs catering to those in dire need
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Cumbersome data entry process: The data entry process can be cumbersome, especially when inputting data from other days. Information sometimes fails to save, causing loss of data
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Limited support accessibility: While the customer service team is generally responsive, some users have encountered delays when trying to reach representatives over the phone, which can be frustrating when immediate assistance is needed.
Main features
Starting Price
Free Plan
Smart automation
Social media management
Sales funnel optimization
Email marketing
Collaborative workspace
Starting Price
N/A
Free Plan
No
Smart automation
Social media management
Sales funnel optimization
Email marketing
Collaborative workspace
How Rethink compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Rethink best for according to our reviewers?
Small Business Owners: These users appreciate the comprehensive nature of Rethink, which includes features like timesheets, session notes, and payroll and billing exports. However, they may find the cost to be a concern as their client base expands
Clinical Practitioners: These users find the treatment library and behavior reduction program layout to be too basic and not designed for clinical practices. They also wish for a more detailed note section beyond the demographic area
Super Users: These users, with prior experience in other software like NextGen and eClinicalWorks, hold high expectations for software functionality and accessibility. They may find Rethink to require more clicks and typing than preferred, and may encounter several bugs.
Customer Service Representatives: These users value the responsive nature of Rethink's customer service team, but may encounter delays when trying to reach representatives over the phone. They also appreciate the software's ability to treat each suggestion as if they were a personal programmer
Data Analysts: These users value the data-driven graphical presentation of Rethink, but may find the process of data entry to be cumbersome and the inability to edit data problematic. They also wish for features like timestamps or a security log of edits or deletions
Rethink Reviews
4.6
Rethink rating
4.5
Ease of use
4.5
Customer service
4.5
Value for money
4.2
Likelihood to recommend
4.2
Features
29 Rethink Reviews
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Johnny Smith
Outstanding Review on Rethink Software
I ordered printer cartridges over the phone on a Tuesday afternoon and they arrived the very next day. The service was great and the staff was helpful and friendly. I highly recommend them.
August 13, 2024
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Carolyn Rodriguez
Rethink's Data Visualization Tools: Simplifying Complex Data
I was particularly impressed with the data visualization tools in Rethink, which helped me present complex data in an easy-to-understand manner
August 4, 2024
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Jeffrey Brown
Outstanding Client Support
I always find Rethink software friendly and helpful. I believe Marius is a genius when it comes to anything technical.
July 30, 2024
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Noah
Effortless Navigation with Rethink
My experience with Rethink has been excellent. The software is easy to learn and use, with straightforward training and demonstrations. So far, all my experiences have been positive. I chose Rethink because it had everything I was looking for and seemed to be the best fit for a smaller practice.
July 21, 2024
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Adam
Insights from a Former Super User
As a Super User with prior experience in NextGen and eClinicalWorks, I hold high expectations for software functionality and accessibility. I've been using Rethink for six months and have noticed areas that need improvement. Like other electronic health record systems, users often desire numerous features without understanding the system's background construction. Developers often lack insight into what users require in their daily software usage. I haven't fully explored Rethink yet, so I'll provide a more comprehensive review in another six months. I value the data-driven graphical presentation. However, there are areas where I anticipated information to auto-fill, but I find myself manually inputting in many fields. The software demands more clicks and typing than I prefer, and there are too many drop-down menus and window switches to access the information I need. Data can easily be erased by authorized users, so timestamps or a security log of edits or deletions would be advantageous. There are also several bugs.
July 16, 2024
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Hugo D
Rethink's User-Friendly Interface Simplifies Navigation
The user-friendly interface of Rethink made it easy for me to navigate through various features and functionalities
July 9, 2024
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Tobin D
Exploring Rethink: A User's Perspective on Pros, Cons, and Ease of Use
I value Rethink's capability to compile program data into reports and self-graphing. However, I wish there was a program checklist for technicians to review before they start data collection. This could be a report detailing the skills practiced in the previous session. I would also appreciate a report that technicians can read from supervisor updates. When I used to document data and session notes on paper, the technicians could read the supervisor notes, programming updates, changes, etc. before they started their session. I opted for Rethink because I had previously used this PMS with another company. It was not only familiar but also user-friendly. It's not challenging to train others on this system and the learning curve isn't steep. It appears to have most of the functionality we need and we have utilized many aspects of the system. I appreciate the vendor's response and feedback in March 2021.
July 2, 2024
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Sarah
Commitment to Excellence: Rethink's Regular Updates and Improvements
The regular updates and improvements in Rethink show the commitment of the team towards providing a top-notch product.
June 24, 2024
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Roy R
Efficient Task Management with Rethink's Tracking Feature
I found the task tracking feature in Rethink extremely useful in managing my daily tasks and deadlines
June 17, 2024
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Catherine Miller
Easy to Use, Yet Lacks Extensive Features
I find the deployment of the Rethink system to be excellent, comparable to Catalyst but without the many technical issues. I like the customizable presets available when setting up a new student's profile. However, Rethink's main drawback is the limited ability to correct inaccurate data collection after the DOS. I also find their support less direct, as it often takes several attempts to reach them by phone and it's not as smooth as an active chat feature would be. I chose Rethink because it was the most user-friendly for BCBAs and it was the popular choice. I switched to Rethink from Catalyst due to the latter's numerous glitches and occasional service downtime lasting for hours.
June 11, 2024
