What is PayU?
Pros from reviewers
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Variety of payment methods: PayU offers a wide range of payment methods, including EMI options, pay later options, and credit card payments. This variety attracts customers and contributes to business growth.
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Supportive sales team: The sales team at PayU is known for their supportive nature, particularly during the registration process, making onboarding easy and efficient.
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Timely settlement of payments: PayU ensures that payments are always settled on time, providing businesses with reliable cash flow.
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Mobile payment feature: PayU offers a mobile payment feature, providing a convenient payment option for customers and enhancing the overall user experience.
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Easy integration with online platforms: PayU can be seamlessly integrated with various online platforms, including e-commerce stores and WordPress websites, making it a convenient choice for businesses transitioning online.
Cons from reviewers
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Limited currency support: PayU does not support all currencies, which can limit its usefulness for businesses operating in certain regions or dealing with international transactions
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No mobile app for iOS: PayU does not have a mobile application for iOS, limiting its accessibility and convenience for users who prefer mobile notifications for payments
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High Transaction Discount Rate (TDR): PayU's TDR is higher compared to other payment solutions, which can increase the cost of transactions for businesses
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Delayed transaction confirmation: PayU sometimes takes time to confirm transactions and occasionally crashes, making it difficult to determine if the payment was successful
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Poor customer service: PayU's customer service has been criticized for being slow to respond, unhelpful, and sometimes rude, which can lead to frustration and dissatisfaction among users.
Main features
Starting Price
Free Plan
Dynamic routing
PayU wallet
Subscription billing
Get industry best success rates
Global growth
Starting Price
N/A
Free Plan
No
Dynamic routing
PayU wallet
Subscription billing
Get industry best success rates
Global growth
How PayU compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
PayU and Razorpay are both highly regarded payment gateways, but they offer distinct experiences shaped by their different approaches to payment processing, feature sets, and target markets. The primary differences lie in their focus areas and the depth of features tailored to various business needs.
PayU is known for its robust international payment processing capabilities, making it a preferred choice for businesses that operate across multiple countries. It supports a wide range of payment methods, including local payment options in various countries, which is particularly beneficial for global e-commerce businesses. PayU also offers advanced fraud prevention tools and a user-friendly interface, ensuring secure and seamless transactions. This makes PayU especially appealing to companies that prioritize a broad reach and require a reliable solution for handling international transactions.
Razorpay, on the other hand, offers a more comprehensive suite of payment solutions tailored...
Who is PayU best for according to our reviewers?
WordPress Website Owners: PayU can be easily integrated with WordPress websites, allowing for a seamless transition to online business operations. It also offers a mobile payment feature for added convenience
Small Business Owners: PayU's comprehensive payment solution and easy integration with e-commerce platforms make it a good fit for small businesses. It also offers the ability to set up recurring or subscription plans
Tech-Savvy Users: PayU's user-friendly interface, instant website and third-party integrations, and QR code payment options make it a suitable choice for tech-savvy users. However, these users should be aware that the software's TDR is higher compared to other solutions.
Online Store Owners: These users can integrate PayU with their online stores to facilitate a variety of payment methods, including EMI options, pay later options, and credit card payments. The software also allows for easy onboarding and timely settlements
International Sellers: PayU supports both domestic and international payments, making it a suitable choice for businesses that operate globally. It also offers a variety of payment methods, including invoices, links, QR codes, and Excel sheets
PayU Reviews
4.0
PayU rating
4.5
Ease of use
3.5
Customer service
4.3
Value for money
3.9
Likelihood to recommend
4.3
Features
28 PayU Reviews
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Christina C
PayU: A Reliable Partner for Steady Funding in Non-Profit Donations
As a non-profit organization, we have found PayU to be a reliable partner for managing donations. Its recurring payment feature ensures steady funding for our projects
October 15, 2024
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Drake M
Exemplary Service and Trustworthiness: My Positive Experience with PayU
I am absolutely thrilled by the exceptional service and sheer competence shown by PayU, an online payment service provider. I confidently entrusted them with a payment of 2 euros, and within a month, they have provided a seamless solution. It's now very clear to me that PayU operates more like a trustworthy partner than just a company. My payment was processed in a timely manner. A month of smooth communication and numerous emails and phone calls have resulted in nothing but fulfilled promises and successful transactions. PayU's complete sense of responsibility and transparency is simply commendable. What's even better is that I have been treated with utmost respect and consideration throughout this process. Their customer service representatives have been consistently helpful, providing personalized responses and never failing to provide any meaningful help or updates. It's as if they genuinely care about the money they are entrusted with. Moreover, PayU's honest practices are truly heartening. Their marketing materials and website claim to offer a secure and reliable payment platform, and my experience has proven this to be true. They attract customers with promises of convenience and security, and they deliver on these promises when it matters the most. I am not alone in my praises, as a quick online search reveals many satisfied customers who share my positive experience with PayU.
October 5, 2024
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Elton
Much Room for Improvement with PayU
I appreciate the concept of PayU and its user-friendly interface with the necessary integrations. However, I couldn't use it as it doesn't support payments in my currency. I hope they will add this feature in the future, as it would significantly improve the service's usefulness to me. I was looking for a payment gateway that would allow me to accept payments in my currency, but unfortunately, PayU doesn't provide this option.
September 28, 2024
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Walter F
PayU: Boosting Conversion Rates with Quick and Easy Payments
As an e-commerce manager, I have noticed a significant reduction in cart abandonment rates since we started using PayU. Its quick and easy payment process has improved our overall conversion rates
September 21, 2024
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Jason C
User-Friendly Platform Experience
My experience with PayU has been positive, featuring excellent customer service and support. The platform is comprehensive and user-friendly, particularly regarding reports. However, I am not fond of the fact that transactions remain in a pending state for an extended period.
September 16, 2024
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Brittany Garcia
Triple Charge Surprise: My PayU Experience
I had an interesting experience with the PayU app recently. When I didn't have sufficient funds, the app was smart enough to prompt me to manually make a payment. I was impressed by how quickly they recorded it, just a few days later. What surprised me even more was the next day, they tripled the excitement by charging my account three times the same amount. It was like a triple assurance of my payment!
September 9, 2024
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Denise
Experiencing PayU's Customer Service: A Potential Investor's Perspective
The customer service at PayU is truly an experience! I had a critical query about acceptance and for two weeks, I've been engaged in a lively email exchange. They keep asking me almost the same question, which I find quite thorough. Sometimes the language barrier is evident, but I appreciate their effort as English is not their first language. I'm seriously considering doing business with them because I can't wait to see how things will be once they have my investment.
September 2, 2024
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Matthew Davis
PayU's Flexibility Benefits Diverse Customers
As an entrepreneur, I appreciate the flexibility that PayU offers. It supports multiple payment methods which is beneficial for our diverse customer base
August 27, 2024
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Irene A
PayU's Impressive Customer Service
As a frequent user of PayU, I am impressed by their prompt and professional customer service. They are always ready to assist with any issues or queries
August 19, 2024
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Bobby R
Two Decades of Reliable Payment Processing with PayU: A Business Journey
I've been running a business account with Allegro Poland and have had the pleasure of working with PayU for processing our client payments since 23. They've been a reliable partner for nearly two decades! Recently, in September 221, they held onto a client's payment that I was planning to refund. While it initially seemed like a challenge due to the lack of a direct phone line to PayU, it actually turned out to be a great opportunity to explore their other support channels. My company is based in Virginia, near Washington DC, but we do a significant amount of business in Poland. It's been a fascinating journey navigating international business and payment systems with PayU by our side!
August 12, 2024
