Pros from reviewers
-
Easy integration with online platforms: PayU can be seamlessly integrated with various online platforms, including e-commerce stores and WordPress websites, making it a convenient choice for businesses transitioning online.
-
Variety of payment methods: PayU offers a wide range of payment methods, including EMI options, pay later options, and credit card payments. This variety attracts customers and contributes to business growth.
-
Timely settlement of payments: PayU ensures that payments are always settled on time, providing businesses with reliable cash flow.
-
Supportive sales team: The sales team at PayU is known for their supportive nature, particularly during the registration process, making onboarding easy and efficient.
-
Mobile payment feature: PayU offers a mobile payment feature, providing a convenient payment option for customers and enhancing the overall user experience.
Cons from reviewers
-
Delayed transaction confirmation: PayU sometimes takes time to confirm transactions and occasionally crashes, making it difficult to determine if the payment was successful
-
Poor customer service: PayU's customer service has been criticized for being slow to respond, unhelpful, and sometimes rude, which can lead to frustration and dissatisfaction among users.
-
Limited currency support: PayU does not support all currencies, which can limit its usefulness for businesses operating in certain regions or dealing with international transactions
-
High Transaction Discount Rate (TDR): PayU's TDR is higher compared to other payment solutions, which can increase the cost of transactions for businesses
-
No mobile app for iOS: PayU does not have a mobile application for iOS, limiting its accessibility and convenience for users who prefer mobile notifications for payments
Main features
Starting Price
Free Plan
Instant settlements
Delight customers with 150+ payment modes
Global growth
Subscription billing
Fraud detection & prevention
Starting Price
N/A
Free Plan
No
Instant settlements
Delight customers with 150+ payment modes
Global growth
Subscription billing
Fraud detection & prevention
What is PayU?
How PayU compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is PayU best for according to our reviewers?
Online Store Owners: These users can integrate PayU with their online stores to facilitate a variety of payment methods, including EMI options, pay later options, and credit card payments. The software also allows for easy onboarding and timely settlements
International Sellers: PayU supports both domestic and international payments, making it a suitable choice for businesses that operate globally. It also offers a variety of payment methods, including invoices, links, QR codes, and Excel sheets
WordPress Website Owners: PayU can be easily integrated with WordPress websites, allowing for a seamless transition to online business operations. It also offers a mobile payment feature for added convenience
Small Business Owners: PayU's comprehensive payment solution and easy integration with e-commerce platforms make it a good fit for small businesses. It also offers the ability to set up recurring or subscription plans
Tech-Savvy Users: PayU's user-friendly interface, instant website and third-party integrations, and QR code payment options make it a suitable choice for tech-savvy users. However, these users should be aware that the software's TDR is higher compared to other solutions.
PayU Reviews
3.7
PayU rating
4.5
Ease of use
3.5
Customer service
4.3
Value for money
3.9
Likelihood to recommend
4.3
Features
6 PayU Reviews
-
Christina Johnson
An Unforgettable Payment Adventure with PayU
My experience with PayU was quite an adventure! As a seller from China doing business with allegro.pl, we had an unexpected overpayment from Allegro, which they promptly transferred to us via PayU. There was a minor hiccup with the payment, but Allegro and PayU were so confident in their systems that they encouraged us to investigate ourselves. We took on the challenge and found proof of the unsuccessful payment. After a short 15 days, PayU graciously admitted that the money had been returned to them. It was like a thrilling detective story, with some staff from Allegro and PayU playing the part of the mysterious characters. They asked for our banking details and then presented us with an exciting twist - they wanted to transfer the payment in local PLN instead of Euro. We were more than happy to provide a local bank account in Poland, but they kept the suspense going by asking for more proof and documents. We even opened a new bank account in Hong Kong under our company's name, adding an international flair to our journey. Despite the hurdles, they remained steadfast in their decision. Our lawyer even added to the drama by suggesting we were dealing with a highly unique and unconventional payment service. Their intention seemed to be to keep us on our toes and make the refund process an unforgettable experience. I wholeheartedly recommend using PayU. It's a thrilling company that turns every transaction into a memorable adventure!
May 11, 2024
-
Douglas Smith
PayU: An Invaluable Tool for Small Business Owners
As a small business owner, I have found PayU to be an invaluable tool for managing online transactions
May 5, 2024
-
Russell Jones
Trustworthy Transactions with PayU
I highly recommend using PayU for all your transactions with merchants! They have a streamlined process that ensures a smooth transaction every time. While they may not have a dedicated payment dispute team, it's because they put their trust in the merchants they work with. This means you can confidently pay for your product or service, knowing that your transaction is in good hands!
April 28, 2024
-
Joan A
PayU - Pioneers in Payment Solutions
In my view, PayU is a durable platform accessible to nearly all businesses. No other payment solutions provider boasts such a large community. I think there's no business today that hasn't integrated with PayU if they've dealt with online payments and implemented POS services. PayU is one of the earliest, most trusted, and widely adopted payment solutions providers in both the private and public sectors. It's prevalent in retail, wholesale, or large merchandise outlets. My only concern is a perceived decrease in business expansion and delay in upgrades according to market needs. I worry that the PayU network may contract if more upgrades aren't adopted soon. However, the vendor responded to me, expressing their happiness to have me in their community and their commitment to serving merchants worldwide. They also noted that PayU is currently available in over 50 countries and they are continually expanding.
April 22, 2024
-
Foster
Experience Secure Online Payments with PayU's Diverse Options
My overall experience with PayU was extremely positive. Whenever I needed assistance, their team was always ready to provide the necessary support. The payment gateway, a crucial aspect for accepting payments from our website customers, was reliable and secure, ensuring the safety of customer data. Although PayU charges a small processing fee, it is less than other gateways. I was able to easily track payment collection history and settlement information transparently, and they automatically sent me my tax invoice. The platform allowed me to use multiple payment options under one gateway, which boosted my sales rate. PayU consistently settled my funds in my registered account on time. The vendor responded to my review in March 2022, expressing their satisfaction with my positive experience with their company, support team, and products.
April 16, 2024
