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Mercury Reviews

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4.5 (22 reviews)

Mercury is a software designed to assist startups in managing and growing their capital. It provides simplified banking services with no hidden charges. The platform offers features like API access for custom integrations, cash flow analytics, and team management tools. Mercury aims to streamline financial operations for startups, making it easier for them to focus on their core business.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Mercury?
  • 04How Mercury compare to similar software?
  • 05Who is Mercury best for according to our reviewers?
  • 06Mercury Reviews

What is Mercury?

Mercury is a banking and financial platform specifically designed for startups. It aims to remove financial obstacles that hinder startup growth by offering services without initial deposits, account opening or management fees. Traditional banking services often pose challenges for startups due to their requirements and high costs, limiting their ability to invest in development and seize new opportunities. Mercury addresses these issues by providing a platform where startups can manage their finances, conduct transactions easily, and access customized solutions. By using Mercury, startups can focus on their growth and development without worrying about financial constraints.

Pros from reviewers

  • Comprehensive Audit Trail: The software provides a comprehensive audit trail that excludes unnecessary data, making it easier to manage and track changes

  • User-friendly Interface: Mercury software is well-organized, intuitive, and user-friendly, making it easy for users to navigate and use.

  • Excellent Support Staff: Mercury software's support staff is highly praised for their quick and friendly service, always prioritizing the resolution of any issues that users face

  • Streamlined Medical Billing Process: The software is designed for automation, making the medical billing process more efficient and user-friendly than other systems

  • Customization and Growth: Mercury software offers almost limitless customization options and can grow without incurring excessive costs, unlike many other software companies that charge for every minor change

Cons from reviewers

  • Delayed payments: Some users have reported consistent delays in scheduled payments, which can disrupt business operations and negatively impact user experience

  • Lack of phone support: Mercury software does not offer phone support, which can be a significant disadvantage for users who prefer immediate assistance or are not comfortable with email support

  • Misuse of personal and business information: There have been claims of Mercury selling user information to advertising companies, which raises concerns about privacy and data protection

  • Complicated navigation: While the software offers numerous features and menus, it can be overwhelming for new users. A more straightforward navigation system or a direct button to return to the main menu could improve usability

  • Slow account opening process: Some users have reported that opening an account with Mercury takes a significant amount of time, which can be a drawback for businesses that need to get started quickly.

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Main features

Starting Price

N/A

Free Plan

No

Mobile app

Instant payroll

Core Banking Services

Mercury credit

Authorizations and security

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When comparing Brex and Mercury, several key differences emerge that can help you determine which platform best suits your business needs. Firstly, Brex is tailored towards startups, e-commerce ventures, and technology companies, offering specialized financial solutions such as expense management tools, corporate cards, and personalized rewards programs. In contrast, Mercury caters to small businesses and startups, providing essential banking services like online checking and savings accounts, along with integrations with popular accounting software.


Another significant distinction lies in their approach to banking services. Brex prioritizes innovation and efficiency, aiming to streamline financial workflows for modern businesses. Its platform is designed to offer a seamless user experience, with intuitive interfaces and cutting-edge features. On the other hand, Mercury focuses on providing accessible and straightforward banking solutions, emphasizing ease of use and reliability for...

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Mercury

Online banking accounts and services for startups

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Brex

All-in-one expense platform

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Who is Mercury best for according to our reviewers?

  • Small Business Owners: They value the software's functionality, user-friendliness, and ability to handle their business needs, as well as its almost limitless customization and comprehensive audit trail

  • Medical Billing Professionals: These users appreciate Mercury's automation and streamlining of the medical billing process, which meets their needs better than any other system

  • Dissatisfied Users: Some users have had negative experiences with Mercury, citing issues such as lack of phone support, delayed payments, and misuse of personal and business information.

  • Medical Firms: These users find the software to be advanced and user-friendly, with a support staff that is quick to resolve issues and a system that can manage constant changes and customizations

  • Startups: They find Mercury's online account opening process quick and simple, with an intuitive user interface and responsive customer service, making it a great option for new businesses

  • Spend $10K on your debit card within 90 days of account approval and get $500. on Mercury

    Get Spend $10K on your debit card within 90 days of account approval and get $500. on Mercury and up to $500 savings with Secret.

    Get Mercury deal

    Mercury Reviews

    4.5

    Mercury rating

    22 Mercury Reviews

    4.5 (22 reviews)
    Leave a review
    • Judson D

      Mercury Team's Commitment to Excellence: Regular Updates and Improvements

      Lastly, the regular updates and improvements made by the Mercury team show their commitment to providing a high-quality product.

      June 24, 2024

    • Judith D

      No Phone Number to Call

      They don't provide a phone number for customer service. All communication is done via email, which often takes days to receive a response. If you're looking for immediate answers, it's not possible. Opening an account also takes a significant amount of time.

      June 17, 2024

    • Una M

      Efficient Multicurrency Support: A Game-Changer for International Client Management

      The software's ability to handle multiple currencies is a major plus for me as I deal with international clients

      June 10, 2024

    • Joyce R

      Would Give Zero Stars if Possible

      I would rate Mercury with zero stars if possible. They lack phone support, which is a huge letdown. They have consistently failed to make payments on time, with only one out of five scheduled payments being successful. Their constant excuses are affecting people's lives. I am planning to move all our funds away from them. I would advise against using their service.

      June 4, 2024

    • Brian C

      Streamlined Billing: Mercury's Automated Invoicing System Boosts Business Efficiency

      Mercury's automated invoicing system has significantly reduced the time I spend on billing, allowing me to focus more on my business operations

      May 26, 2024

    • Dennis Garcia

      Intuitive UI for Easy Expense Tracking

      The user interface is intuitive and easy to navigate, making it simple for me to track my expenses and income

      May 19, 2024

    • Hollis S

      So far, our experience has been excellent.

      So far, my experience with Mercury has been excellent. It's been very easy to distribute money to my various accounts and monitor inflows and outflows. Thanks!

      May 12, 2024

    • Jordan A

      Decades of Evolution with Mercury Medical: Meeting Industry and User Needs

      I value the almost limitless customization of the Mercury software, along with its comprehensive audit trail that excludes unnecessary data. The software can grow without incurring excessive costs, unlike many other software companies that charge for every minor thing. The customer service is outstanding, quick, and friendly, always prioritizing the resolution of any issues I face. The software is efficient and can manage the constant changes and customizations needed in a dynamic environment, a challenge that other software often fails to meet. Once the design, configuration, and support data are processed, the software operates smoothly and continuously. Even though it can't self-heal, the support team is adept at resolving any issues that emerge due to regulations and user needs. The software is genuinely dynamic in its problem-solving approach, rather than just being another problem to handle. I appreciate the vast number of options the system allows me to use without requiring paid programming support. The various settings enable me to configure the system to handle nuances that few, if any, other systems could manage.

      May 4, 2024

    • Diane Smith

      Mercury: The Ultimate Business Finance Management Software

      I've been using Mercury for a while now and I must say, it's an excellent software for managing my business finances

      April 29, 2024

    • Pamela Smith

      Smooth Quick Transactions

      I found Mercury very easy to set up and use. So far, it has been very clear about everything. I'm happy to have chosen it as my first bank for this company.

      April 22, 2024

    11 to 20 of 22 results

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