Pros from reviewers
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Access control: The software enables business owners to control who has access to various company resources without the individuals personally knowing the passwords, enhancing security
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Free and paid versions: LastPass offers an impressive free version and a paid version that can be used on multiple devices, providing flexibility and affordability for different users
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Password generator: The software includes a password generator that creates highly secure, unpredictable passwords, enhancing the security of user accounts
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Single-sign on feature: LastPass enhances efficiency by enabling quick authentication and access to applications, reducing the time spent on logging in to various platforms.
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Secure password sharing: LastPass allows for secure sharing of passwords among team members, reducing the risk of potential breaches especially when dealing with freelancers or compromised email accounts
Cons from reviewers
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Poor mobile performance: Despite its excellent performance on desktop, LastPass's mobile version is not as effective. The biometric logins often require users to type in a complex master password, which can be inconvenient
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Lack of Firefox support: LastPass lacks support for Firefox, which can be a significant drawback for users who prefer this browser
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Mishandling of security breaches: LastPass has had several security breaches, and their handling of these incidents has been criticized. Users have reported vague and confusing communication from the company, leading to a loss of trust
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Limited search capabilities: LastPass does not have the ability to search the vault for logins with duplicate passwords. This feature would be useful for users with a large number of passwords, some of which may be used infrequently.
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Poor customer service: Numerous users have reported poor customer service from LastPass, including difficulty in reaching support, unhelpful responses, and issues with account recovery
Main features
Starting Price
Free Plan
Cross-platform accessibility
Automated form filling
Two-factor authentication (2FA)
Emergency access
Secure password sharing
Starting Price
$3
/ month
Free Plan
Yes
Cross-platform accessibility
Automated form filling
Two-factor authentication (2FA)
Emergency access
Secure password sharing
What is LastPass?
How LastPass compare to similar software?
Product
Price
$3
/ month
Free plan
Yes
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
1Password and LastPass are both esteemed password management tools, yet they offer distinct experiences shaped by differences in design philosophy, features, and user interface. The primary distinction lies in their approach to password management and additional security services.
1Password is acclaimed for its polished interface and emphasis on security through features like the Secret Key, which adds an extra layer of encryption, and Watchtower, which alerts users to security breaches and compromised websites. It caters to a user base that values a streamlined experience combined with sophisticated security measures. The tool integrates smoothly with multiple devices and platforms, and it extends its capabilities beyond password management to secure storage for documents and information.
LastPass, in contrast, stands out for its versatility and broad feature set. It’s particularly known for its accessible free tier, which offers users a strong starting point for password management...
Who is LastPass best for according to our reviewers?
Business Owners: Individuals who run businesses and need to share sensitive login details with multiple people. LastPass provides a secure way to do this, reducing the risk of potential breaches
IT Departments: Teams responsible for managing staff password choices. LastPass makes it easier to manage frequent password changes and odd password requirements
Freelancers: Independent workers who need access to various websites and SAAS solutions. LastPass allows them to do this without personally knowing the passwords, providing a greater sense of security for their clients
Personal Users: Individuals who want a simple solution for password management in their personal life. LastPass provides an easy-to-use platform that can generate secure, unpredictable passwords
Large Organizations: Companies that need to meet SOC compliance requirements. LastPass's integration with multi-factor authentication assists in meeting these requirements, while its single-sign on feature enhances efficiency.
LastPass Reviews
4.0
LastPass rating
4.5
Ease of use
4.5
Customer service
4.5
Value for money
4.4
Likelihood to recommend
4.6
Features
6 LastPass Reviews
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Janet J
Appreciating LastPass: A User's Perspective on Superior Security Measures
I've been a dedicated user of LastPass for several years and generally, they've been absolutely fantastic. In recent years, their service has been incredibly challenging, which has only made me appreciate their security measures more. I've been locked out of my account three times, which just goes to show how seriously they take the security of my passwords. The most recent incident had me locked out for three days, which was a testament to their commitment to ensuring only the right person gets access. Since the last lockout, I've been using my Google saved passwords, but I've realized just how much I miss the superior security of LastPass. I've now decided to stick with LastPass and continue to enjoy their top-notch service.
May 13, 2024
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Thomas Rodriguez
Exceptional Customer Service Experience with LastPass
The customer service for LastPass is absolutely fantastic! I had a minor hiccup where I was locked out of my account, but their prompt and efficient service ensured I received the identity verification email to regain access. The customer service was so attentive and even guided me through the process when I asked about their feedback system. Being a paying subscriber, I am definitely renewing my subscription. After a brief two-week period, I was back in my account. This is the epitome of excellent service!
May 7, 2024
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Delphine D
LastPass: A Dream Come True for Secure Password Management
I find LastPass to be a dream come true! They frequently send me emails to verify my location, which I appreciate as it shows their commitment to security. It sometimes feels like a loop, but I understand it's for my own safety. After verifying and logging in, they keep sending new verification links, which I see as an extra layer of protection. Eventually, they stop sending these links, which gives me a sense of relief knowing that my account is secure. This makes me appreciate the essence of a password manager, knowing that my passwords are safe. LastPass has a track record that they've learned from, having been hacked multiple times, but they've used these experiences to improve their security measures. This has prompted me to regularly update my passwords, which is a good security practice. Sometimes, I can't even use LastPass due to their verification system, but I see this as them taking my security seriously. While their software does work occasionally, it's consistently reliable when I need it most. Their customer support is also a dream, taking their time to ensure they provide the best possible solution. I would highly recommend taking a leap of faith with LastPass as there are few options available that prioritize your security as they do.
April 28, 2024
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Roger S
Superior Password and Profile Handling with LastPass
I've been using this password manager, LastPass, for over 5 years and I absolutely love it. I do wish it had the ability to search the vault for logins with duplicate passwords, as it would be incredibly useful given the hundreds of passwords I have, some of which I use infrequently. The browser plugin is great as it easily recognizes my credentials for the site I'm on and provides a dropdown list for multiple logins. However, sometimes this dropdown list is unreadable, especially on mobile, making it difficult to identify the needed credential. There are some websites that don't allow autofill, but I don't blame LastPass for this. I chose LastPass because I don't trust other companies to protect my information. I switched to LastPass for its ease of use and superior features.
April 22, 2024
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Irene Smith
LastPass: An Invaluable Tool for Cybersecurity Professionals
As a cybersecurity professional, I find LastPass to be an invaluable tool for managing my numerous passwords
April 15, 2024