Landbot is an intuitive chatbot builder and conversation manager software designed to empower marketing, sales, and customer support teams. It simplifies the creation of engaging chatbots, enabling businesses to automate and optimize their customer interactions. Landbot offers a user-friendly interface, customizable templates, and advanced features like multi-channel distribution and analytics. This tool helps companies to improve customer engagement, increase conversion rates, and streamline their customer service processes.

  • 01Pros and cons from reviewers
  • 02Main features
  • 03What is Landbot?
  • 04How Landbot compare to similar software?
  • 05Who is Landbot best for according to our reviewers?
  • 06Landbot Reviews

What is Landbot?

Landbot is a tool that allows businesses to capture, qualify, and transform potential leads into loyal customers. It provides top-quality, 24/7 support through innovative chatbots that can be integrated into websites or social platforms like WhatsApp and Facebook Messenger. The platform offers a simplified and intuitive interface for creating chatbots without the need for extensive coding knowledge. These bots can perform various tasks to enhance customer interaction, including support functions, gathering feedback, recommending products, improving engagement, qualifying leads, handling reservations and frequently asked questions. Landbot allows businesses to interact with customers from the initial point of contact through to their journey as return purchasers, fostering lasting relationships. It is a cost-effective SaaS software that helps businesses grow while spending less.

Pros from reviewers

  • Flexibility in design and integration: Landbot provides flexibility in design, integration, and conditional branching, making it a valuable tool for businesses dealing with complex interdependent systems.

  • Easy setup and integration: Setting up a bot with Landbot is simple and straightforward. It offers great interactions, API integrations, and can be quickly integrated into a landing page for lead generation.

  • Enhanced conversions: Landbot's conversational approach has resulted in better conversions for businesses, making it a more effective tool than traditional forms.

  • Affordable with amazing features: Landbot offers a cost-effective solution with a wide range of features, making it a superior choice for businesses looking to leverage chatbot technology.

  • User-friendly and easy to manage: Landbot is an excellent and user-friendly chatbot creator, suitable for both novices and experts. It is simple to use and manage, making it an ideal tool for businesses of all sizes.

Cons from reviewers

  • Complex CNAME setup: Setting up a custom CNAME in Landbot could be simpler and more user-friendly

  • High cost per seat: The cost per seat can become unreasonable, especially for businesses managing several clients with large sales teams

  • Poor customer service: Some users have reported poor customer service after purchasing the product, with slow response times and lack of support

  • Limited language support: The chatbot is only available in English, which can be a barrier for non-English speaking users

  • Limited integration with Email Service Providers: Landbot currently only integrates with MailChimp, and integration with other ESPs requires an additional cost through Zapier.

Main features

Starting Price

$33

/ month

Free Plan

No

Multilingual support

Easy deployment

Human takeover

Personalized conversation flow

CRM integration

Who is Landbot best for according to our reviewers?

  • Novice and Expert Bot Creators: Landbot is user-friendly and suitable for both beginners and experts in bot creation. It offers power-ups and integrations for developing complex bots with conditional logic

  • Marketing Teams: Landbot's API integrations and conditional branching features are beneficial for marketing teams dealing with complex interdependent systems. However, the cost per seat can be a limiting factor for larger teams

  • Small to Medium Businesses: These businesses can benefit from Landbot's affordability and ease of use. It allows them to quickly set up bots and integrate them into their landing pages for lead generation

  • Non-Coding Marketers: Landbot allows non-coding marketers to focus on conversation strategy rather than technical details. Its user-friendly interface makes it easy to start and use

  • Dissatisfied Customers: Some users have had poor experiences with Landbot's customer service after purchase. They found the software user-friendly until they encountered issues, which were not resolved to their satisfaction.

  • Landbot Reviews

    4.4

    Landbot rating

    4.5

    Ease of use

    4.5

    Customer service

    4.2

    Value for money

    4.4

    Likelihood to recommend

    4.2

    Features

    24 Landbot Reviews

    4.4 (24 reviews)
    Leave a review
    • Abigail Johnson

      Landbot: A Top-Notch Product with Exceptional Customer Support

      The continuous updates and improvements made by the Landbot team show their commitment to providing a top-notch product. Their customer support is also commendable, always ready to assist with any issues or queries.

      September 16, 2024

    • Ryan D

      Unleash Your Creativity with Landbot!

      I've had an excellent experience using Landbot to build conversational bots. It's an enjoyable tool that enables me to quickly produce impressive results without needing any help. The possibilities with Landbot are limitless, only bound by my creativity. I especially liked using it to create a unique response instead of the typical 404 error message, allowing visitors to chat with the bot to navigate my website. Landbot is user-friendly and fast to set up, enabling me to create professional-looking results without the complexities associated with other bot builders. Once finished, I simply embed it on my site without any need for maintenance. I have no complaints about Landbot - it's easy to use, has a clear dashboard, and allows for quick and excellent results.

      September 10, 2024

    • Megan Johnson

      Landbot: Reasonably Priced Automation for Exceptional Customer Service

      Landbot's pricing plans are reasonable considering the plethora of features it offers. It's a worthy investment for any business looking to automate their customer service

      September 1, 2024

    • Aislinn M

      Top-tier Chatbot Experience!

      I really value the chatbot feature of Landbot, especially its flexibility that allows me to create bots according to my needs. However, I'm puzzled as to why I have to pay to sync it with Facebook Messenger. I also wish there was an Android app available. I'm a big fan of the chatbot interface; it's user-friendly, intuitive, and perfect for new brands and companies that need online customer service. I strongly recommend trying the free version and not just sticking to the landbot.io homepage. My only gripe is that the chatbot is only available in English, which makes it hard for me to recommend to some of my clients who don't speak English. I chose Landbot as an experiment and it's exceeding my expectations.

      August 25, 2024

    • Charlotte

      Effortless Chatbot Creation Tool Tailored for Marketers

      I am using the Landbot chatbot tool on several websites and I find it excellent. However, it's crucial to have a clear plan on how to use it before starting to build your chatbot. As a marketer, not a developer, I initially found chatbot building challenging. But Landbot's user-friendly interface makes it easy and intuitive. They also provide numerous templates to speed up the process. I appreciate the ability to design and brand each chatbot individually, allowing me to use different chatbots on different websites. However, creating a customer-friendly chatbot that doesn't annoy visitors requires significant time and planning. It's essential to map out conversations and responses in advance to avoid any dead ends. The Landbot team responded to my review in May 2019, expressing their commitment to making the process even easier and their pleasure in knowing I enjoy using their tool on multiple websites.

      August 18, 2024

    • Beverly S

      Landbot's Analytics: Understanding Customers Better

      The analytics feature of Landbot provides insightful data, helping us understand our customers better and tailor our services accordingly

      August 13, 2024

    • Lawrence R

      Enhanced Efficiency: Software's Multitasking Mastery

      The software's ability to handle multiple conversations simultaneously has increased our efficiency exponentially

      August 3, 2024

    • Sharon Miller

      Top-tier Chat-bot Builder: Landbot

      I believe that Landbot is an excellent and user-friendly chat-bot creator, suitable for both novices and experts. The team at Landbot.io is doing a fantastic job as the software is simple to use and all our team members can manage it. What I value the most are the power-ups and integrations they provide. We have utilized it to develop complex bots with a lot of conditional logic. Even though it takes a bit longer for the chat-bot to save at a certain point, the user doesn't notice any difference. This leads me to believe that the software is also ideal for highly complicated bots. I chose Landbot because it's the most comprehensive solution, easy to use, and offers incredible value for the price. I intend to continue using it as I feel part of the Landbot.io family and am excited to grow with them.

      July 27, 2024

    • Larry Smith

      Landbot Boosts Customer Engagement with Streamlined Workflow Integration

      I've been using Landbot for several months now and the increase in customer engagement has been remarkable. The software's ability to integrate with other platforms like Slack and Mailchimp has streamlined our workflow

      July 22, 2024

    • Megan R

      Customer Service and Support is Disappointing

      I find Landbot to be a functional tool, but the support is terrible. They were very helpful when I was purchasing a package, but after signing the contract, they failed to schedule a kickoff meeting. Now, it takes them days to answer simple questions about implementation.

      July 14, 2024

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