What is GoTo Webinar?
Pros from reviewers
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On-demand feature: This feature allows users to turn their live webinars into reusable content, expanding their reach and boosting their return on investment
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Easy setup: The software is easy to download and set up, making it a worthwhile investment for users
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Customizable registration: Users appreciate the ease of customizing registration, which can enhance the user experience for their webinar participants
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High-quality audio and video: The audio and video quality of the webinars are good, ensuring a smooth and professional presentation
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User-friendly interface: The interface is user-friendly and forward-thinking, making it easy to use, integrate, and implement.
Cons from reviewers
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Unethical practices: Some users have reported unethical practices by the company, such as offering free services and then charging for them, which can damage trust and customer relationships.
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Dependence on strong internet connection: Without a strong internet connection, users may experience lagging and poor webinar performance, which can negatively impact the overall experience
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High cost for premium version: The premium version of GoTo Webinar is quite expensive, which may not be affordable for all users
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Limited features in basic version: The basic version of GoTo Webinar lacks some essential features such as accommodating more participants, which can limit its usability for larger webinars
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Interface improvements needed: Despite its user-friendly nature, the interface of GoTo Webinar could still use some improvements to enhance its usability
Main features
Starting Price
Free Plan
Analytics & reporting
Skills tracking
Interactive Q&A
On-demand webinars
Easy registration
Starting Price
N/A
Free Plan
No
Analytics & reporting
Skills tracking
Interactive Q&A
On-demand webinars
Easy registration
How GoTo Webinar compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is GoTo Webinar best for according to our reviewers?
Sales Professionals: Despite some quality issues, GoTo Webinar's reliability is crucial for sales professionals, providing a robust online video platform for reaching out to potential clients
Small to Medium Businesses: These businesses can benefit from GoTo Webinar's user-friendly interface and on-demand feature, which allows them to turn live webinars into reusable content, expanding their reach and boosting ROI
Corporate Trainers: GoTo Webinar is ideal for corporate trainers due to its high reliability and performance, making it a top choice for delivering training sessions and enhancing client relationships
Medical Professionals: GoTo Webinar is considered essential for those in the medical field due to its straightforward, user-friendly interface and high security, requiring no prior learning
Disgruntled Customers: Some users have expressed dissatisfaction with GoTo Webinar's customer service, unethical practices, and technical issues, leading them to seek alternatives or discontinue use.
GoTo Webinar Reviews
3.9
GoTo Webinar rating
4.5
Ease of use
4.5
Customer service
4.3
Value for money
4.2
Likelihood to recommend
4.4
Features
24 GoTo Webinar Reviews
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Roger G
Exceptional 24/7 Customer Support: GoToWebinar Resolves Issues Promptly and Efficiently
The 24/7 customer support provided by GoToWebinar has been exceptional, resolving any issues we've had promptly and efficiently
September 17, 2024
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Joseph Johnson
Improved Attendee Turnout: The Power of Automated Email Reminders
The automated email reminders have significantly improved our attendee turnout rate
September 10, 2024
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Peter R
Engaging Audience with Interactive Polls and Surveys: A Game-Changer for Real-Time Feedback
The interactive polls and surveys feature has been instrumental in engaging our audience and gathering real-time feedback
September 3, 2024
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Michael
The Value of Screen Sharing in Product Demonstrations
I have found the screen sharing feature particularly useful during product demonstrations
August 24, 2024
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Frank Jones
Exploring the Excellence of GoTo Webinar: A User's Perspective
I've been using GoTo Webinar for a while now and I must say, their services are top-notch! Just recently, I decided to add more services and increase my investment in their software. It was quite an adventure finding their contact email, but I managed to do it in just over an hour - felt like a mini treasure hunt! I also had a chance to interact with their live chat. It was a unique experience, they were so quick and efficient, the conversation ended before I knew it! It's amazing how they prioritize new customers, but as an existing one, I can vouch for their consistent quality service. It's truly fascinating how companies like GoTo Webinar manage to stay on top of their game, always keeping their customers on their toes. It's a testament to their commitment to providing the best for their clients. I'm genuinely intrigued and can't wait to see what they have in store for us next!
August 18, 2024
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Terry C
Seamless Coordination: International Webinars Made Easy with Flexible Software
The software's flexibility in allowing multiple presenters from different locations has made coordinating international webinars a breeze
August 11, 2024
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Pamela M
Engaging Interaction with Goto-Webinar Sales Representative
After reaching out through a contact form on their website, I was swiftly approached by a sales representative from goto-webinar. We had an engaging and fruitful discussion, agreeing on several follow-up actions, including the provision of price rates for an extensive list of international dial-in numbers. Although I haven't heard back from them yet, I'm optimistic about their response. I've tried reaching out via email, LinkedIn (where the sales rep had kindly sent me a connection request), and their contact form. I find this suspense quite intriguing and it has piqued my curiosity about their services.
August 4, 2024
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Gabriel Brown
High Praise for GOTO Webinar: A Grasshopper User's Perspective
As a loyal Grasshopper customer, I've always been a big fan of GOTO! Their software has been a game-changer for me. I've managed to connect with so many customers thanks to Grasshopper and their support team. I would absolutely recommend them to anyone looking for a reliable webinar platform!
July 27, 2024
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Raymond D
Exploring the Fantastic Features of Goto Webinar
Goto used to be a fantastic software and it still is! The app is packed with features and updating it is a journey of discovery. They've also made it a unique experience to get in touch with billing to manage subscriptions. If you're considering using Goto for the first time, my advice is to absolutely go for it!
July 22, 2024
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Gerald J
Terrible Business Ethics, Steer Clear of GoToWebinar
I was happy with GoTo Webinar for years until they tried to charge us for something we didn't agree to. Interacting with their support was one of the worst experiences I've ever had. In the past, this was one of the best solutions for hosting webinars. It still performs adequately and the participant list is well organized. It also allows for some branding customization. However, compared to Zoom, more technical issues occur with participants. Connection and audio setup seem to heavily rely on the client's system. The user interface is also less intuitive and has fewer features than its competitors. The worst part was discovering the company's unethical practices. We were long-time customers and when the pandemic hit, they sent an email offering an additional hosting seat for free for a year. We accepted, only to later find out that they locked everyone who accepted into a year-long contract that was never free as promised, charging everyone around $800. Their supposed help was just a scheme to profit from people during the pandemic.
July 13, 2024
