What is Gofrugal?
Pros from reviewers
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Responsive vendor support: Users appreciate the responsiveness of the vendor to feedback and their commitment to resolving issues, providing a reliable support system
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User-friendly and suitable for any size of retail business: GoFrugal is praised for its user-friendly interface and its suitability for businesses of all sizes. It's cloud-based, making it accessible from anywhere
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Regular software updates: GoFrugal is consistently updated to meet the best industry standards, ensuring users always have access to the latest features and improvements.
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Quick and easy to learn: Users find GoFrugal quick to pick up and easy to learn, making it an excellent choice for training new employees
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Excellent inventory management: GoFrugal offers a simple billing process and excellent inventory management, streamlining operations for businesses
Cons from reviewers
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Incompatibility with GoSecure: Some users have reported that they cannot use GoSecure due to its multi-database feature
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Challenging customer support via chat: Some users have found the customer support via chat to be somewhat challenging.
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Post-purchase customer service dissatisfaction: Some users have expressed dissatisfaction with the post-purchase customer service, stating that minor issues are not resolved promptly and they are often directed to a hardware specialist
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Inadequate training: Users have reported that the training provided is often rushed and insufficient, and feedback is not solicited after training sessions
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Slow report generation: Users have reported that generating reports can be time-consuming unless specific data is specified
Main features
Starting Price
Free Plan
Inventory Management
24/7 Support Services
Comprehensive Solutions
POS System
Analytics and Reporting Tools
Starting Price
N/A
Free Plan
No
Inventory Management
24/7 Support Services
Comprehensive Solutions
POS System
Analytics and Reporting Tools
How Gofrugal compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Gofrugal best for according to our reviewers?
Retail Businesses: These users find GoFrugal user-friendly and suitable for any size of retail business due to its cloud-based nature
Restaurants: While some restaurant owners find the software decent, they express a need for more hands-on, onsite support and problem solvers
Supermarkets: Supermarket owners find GoFrugal extremely beneficial and user-friendly, with a support and grievance redressal system that is efficient and responsive
FMCG Businesses: Users in the FMCG sector find GoFrugal advanced and very useful, appreciating the willingness of the team's executives to assist and solve problems
Users with Limited Technical Knowledge: These users appreciate the support team at GoFrugal for their quick responses and solutions, despite expressing dissatisfaction with post-purchase customer service.
Gofrugal Reviews
4.6
Gofrugal rating
4.5
Ease of use
4.0
Customer service
4.4
Value for money
4.2
Likelihood to recommend
4.4
Features
29 Gofrugal Reviews
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Gerald J
Efficient Operations and Unbeatable Value: A Gofrugal Review
this has helped keep my operations running smoothly. Lastly, the value for money that Gofrugal offers is unmatched
October 21, 2024
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Xena M
Adapting to Growth: Gofrugal's Automatic Updates Keep Me Current
as my business has grown, Gofrugal has adapted to meet my changing needs. The automatic updates feature ensures I'm always using the latest version of the software
October 13, 2024
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Carol E
Software Fits All Business Types Perfectly
I have been using the gofrugal software for the past 12 years and am very satisfied with it. It is suitable for all types of businesses, you just need to explore its features according to your business needs. The chat support provides instant solutions and the technical team, including Mr. Ajeet, Mr. Sharma, and Mr. Krishna VR, always meet the assigned time frame for solving our requirements. Mr. Shakti from the field team is also very helpful. For commercial purposes, Ms. Anamika is always there to assist us.
October 7, 2024
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Zinnia
Unmatched Data Accessibility and Scalability: Empowering Business Control
it allows me to access my data anytime, anywhere, ensuring I'm always in control of my business. The software's scalability is commendable
October 1, 2024
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Quentin S
Top-tier Retail Software with Unmatched Support and Updates
I believe that gofrugal is the best product for managing all aspects of my retail business. The software provides detailed billing to balance sheet support and is consistently updated to meet the best industry standards. However, I feel a report designer should be added to the product to allow us to design reports in the format required by customers. I chose GoFrugal because it offers software updates up to the best industry standards with mobility options and 24/7 access to self-help videos. This means I don't have to rely on any individual person for support. I appreciate the vendor's response to my feedback and their commitment to addressing my issues as a priority through the myGofrugal app.
September 21, 2024
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Anthony
Effortless Integration: Gofrugal's Cloud-Based System
it easily syncs with my existing systems, saving me time and effort. Gofrugal's cloud-based system is a major plus
September 14, 2024
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Jonathan R
Unbelievable Ease with Gofrugal: Exceptional Service and Comprehensive Coverage
I find the gofrugal software user-friendly and commend its excellent customer service. I am satisfied with its comprehensive coverage of all aspects.
September 7, 2024
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Jack Garcia
Journeying with Gofrugal: A Game-Changer in Business Evolution
Gofrugal is everything a modern business needs. The team is incredibly quick and dedicated to providing support from beginning to end. Sriram reached out to me immediately, and Suba has been consistently helpful, serving as a mentor throughout the process. When it came to technical needs and installations, a team member, whose name I can't recall, was extremely efficient, working on my machine professionally and making the process much simpler than I expected. Gofrugal makes me feel comfortable, even when I'm at work. It's everything I've ever needed in a software. Even when I felt like I was being bothersome, the team remained patient and supportive. Gofrugal is extensive and I believe it will help me achieve great things and open opportunities for various businesses. It's compatible with almost every type of business. I can confidently say that Gofrugal is quick, adaptable, and caters to almost all business needs. The team I work with is doing an excellent job.
September 3, 2024
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Kenneth Martinez
Streamlined Booking and Enhanced Service Quality: Impressive Integration Capabilities
it's streamlined our booking process and improved our service quality. The software's integration capabilities are impressive
August 26, 2024
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Diane
Authentic Feedback on Gofrugal
The product is satisfactory, but I'm disappointed with the service. The reports are user-friendly, but the customer service and support are not prompt. Despite numerous requests, my team hasn't received proper training yet. We still need to use chat for any queries. I chose GoFrugal because the representatives are friendly and the software has many features that make me comfortable using it. I switched to GoFrugal because it's user-friendly and I like its features. The vendor responded to my review, thanked me, and promised to reach out to understand how they can improve.
August 19, 2024
