Pros from reviewers
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Responsive vendor support: Users appreciate the responsiveness of the vendor to feedback and their commitment to resolving issues, providing a reliable support system
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Quick and easy to learn: Users find GoFrugal quick to pick up and easy to learn, making it an excellent choice for training new employees
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Excellent inventory management: GoFrugal offers a simple billing process and excellent inventory management, streamlining operations for businesses
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User-friendly and suitable for any size of retail business: GoFrugal is praised for its user-friendly interface and its suitability for businesses of all sizes. It's cloud-based, making it accessible from anywhere
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Regular software updates: GoFrugal is consistently updated to meet the best industry standards, ensuring users always have access to the latest features and improvements.
Cons from reviewers
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Slow report generation: Users have reported that generating reports can be time-consuming unless specific data is specified
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Incompatibility with GoSecure: Some users have reported that they cannot use GoSecure due to its multi-database feature
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Challenging customer support via chat: Some users have found the customer support via chat to be somewhat challenging.
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Post-purchase customer service dissatisfaction: Some users have expressed dissatisfaction with the post-purchase customer service, stating that minor issues are not resolved promptly and they are often directed to a hardware specialist
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Inadequate training: Users have reported that the training provided is often rushed and insufficient, and feedback is not solicited after training sessions
Main features
Starting Price
Free Plan
Comprehensive Solutions
POS System
Inventory Management
Analytics and Reporting Tools
24/7 Support Services
Starting Price
N/A
Free Plan
No
Comprehensive Solutions
POS System
Inventory Management
Analytics and Reporting Tools
24/7 Support Services
What is Gofrugal?
How Gofrugal compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Gofrugal best for according to our reviewers?
Supermarkets: Supermarket owners find GoFrugal extremely beneficial and user-friendly, with a support and grievance redressal system that is efficient and responsive
Retail Businesses: These users find GoFrugal user-friendly and suitable for any size of retail business due to its cloud-based nature
Restaurants: While some restaurant owners find the software decent, they express a need for more hands-on, onsite support and problem solvers
FMCG Businesses: Users in the FMCG sector find GoFrugal advanced and very useful, appreciating the willingness of the team's executives to assist and solve problems
Users with Limited Technical Knowledge: These users appreciate the support team at GoFrugal for their quick responses and solutions, despite expressing dissatisfaction with post-purchase customer service.
Gofrugal Reviews
4.3
Gofrugal rating
4.5
Ease of use
4.0
Customer service
4.4
Value for money
4.2
Likelihood to recommend
4.4
Features
6 Gofrugal Reviews
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Bruce E
Top-Notch Retail Solution: GoFrugal
I find GoFrugal user-friendly, quick, and easy to learn, making it perfect for training. Its billing process is simple and it has excellent inventory management. However, I can't use GoSecure because of its multi-database feature. I switched to GoFrugal as it's more user-friendly and feature-rich.
May 11, 2024
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Xander
Utilizing Gofrugal: My Experience
I am using Gofrugal and find it extremely useful for my supermarket business. It is very user-friendly and I am quite satisfied with it. My overall experience with Gofrugal has been very good.
May 7, 2024
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Frances N
Seamless Transition and Standout Reporting Feature
this has made the transition to using the software seamless. The reporting feature is another standout
April 30, 2024
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Adam N
Gofrugal: An Excellent Inventory Management Tool for Retail Businesses
As a retail business owner, I found Gofrugal to be an excellent tool for inventory management
April 20, 2024
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Samantha Williams
Great Value for Investment
I find the software, gofrugal, easy to use. The Godelight team was instrumental in its implementation and they are a reliable partner for gofrugal. They keep abreast with the software updates and changes made by gofrugal daily. There are a few features not currently available, but these can be customized and a feature request can be made for them. I chose GoFrugal because I was satisfied with the assurance given by Godelight about the product. I switched to GoFrugal for new opportunities. I appreciate the vendor's responsiveness to my feedback and their commitment to prioritizing my issues.
April 16, 2024