What is Checkbox?
Pros from reviewers
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User-friendly interface: Checkbox offers an intuitive and user-friendly interface that makes it easy for users to create and distribute surveys
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Cost-effective: Compared to other survey software, Checkbox is a more affordable option, making it ideal for budget-conscious startups or organizations
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Customizable templates: Checkbox offers customizable templates that allow users to quickly set up projects for unique client experiences
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Reliable customer support: Users have reported that any questions or issues they have are promptly and clearly answered by the Checkbox support team.
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Variety of question types: The software provides a wide range of question types, offering flexibility in survey creation
Cons from reviewers
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Poor customer service: Some users have reported poor communication and customer service, which could lead to unresolved issues and dissatisfaction
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Difficulty in creating surveys: Some users have reported that creating surveys can be challenging due to the numerous tabs and screens. This could slow down the process and make it less user-friendly
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Limited functionality in some areas: Despite its overall usefulness, Checkbox may lack some features that users might find in other, more expensive survey software. This could limit the types of surveys and data collection methods available to users
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Bugs and incomplete functionality in updates: The version 7 update was reported to have several bugs and lacked complete functionality, including the ability to convert surveys to PDF, fidelity, speed, and accessibility. This could affect the overall user experience and the quality of the surveys
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Slow web interface: The web interface has been described as clunky and slow, which could affect the efficiency of creating and distributing surveys. The security setup has also been described as strange and not intuitive, potentially causing confusion for users.
Main features
Starting Price
Free Plan
High configurability and integration
Robust reporting capabilities
No-Code Platform
Drag-and-drop interface
Decision-making automation
Starting Price
N/A
Free Plan
No
High configurability and integration
Robust reporting capabilities
No-Code Platform
Drag-and-drop interface
Decision-making automation
How Checkbox compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Checkbox best for according to our reviewers?
Survey Creators: These users find Checkbox's survey template incredibly helpful in creating survey forms. The software guides them through the process and points out any missing elements, making it a valuable tool for creating comprehensive surveys
Budget-Conscious Startups: These users find Checkbox to be a cost-effective and reliable tool. It's basic and affordable, making it ideal for startups that are conscious of their budget. It's user-friendly, easily customizable, and delivers good results, despite occasional lag
Client-Vendor Communicators: These users find Checkbox's user-friendly interface and variety of question types beneficial for connecting with and gathering feedback from clients across the country. The charts and graphs in the reports are excellent for presentations and can even be used as selling points
Nonprofits: These users utilize Checkbox for carrying out surveys to monitor progress in every aspect of their organization. It has been crucial in maintaining precise records and tracking preferences of event attendees, making it extremely valuable for planning future enhancements and better understanding supporters.
Customer Service Teams: These users value Checkbox for its ability to quickly distribute surveys and gather valuable feedback from customers. The high response rate and valuable feedback make it an essential tool for any company that values its customers
Checkbox Reviews
4.4
Checkbox rating
5.0
Ease of use
5.0
Customer service
4.6
Value for money
4.8
Likelihood to recommend
4.8
Features
19 Checkbox Reviews
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Linda Williams
Streamlined Workflow: Checkbox's Integration with CRM and Email Marketing Tools
As a consultant, Checkbox's integration with other software like CRM and email marketing tools has streamlined my workflow
August 13, 2024
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Melissa J
Streamlined and Structured Analytics
We utilize Checkbox for carrying out surveys to monitor our progress in every aspect of our nonprofit. It has been crucial in maintaining precise records of our scholarship recipients' academic progress. It has also allowed us to track the preferences of event attendees concerning different fundraising aspects, which has been extremely valuable in planning for enhancements next year and better understanding our supporters.
August 4, 2024
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Joe Brown
Streamlining Event Planning with Checkbox: A Non-Profit Organizer's Perspective
As a non-profit organizer, I've used Checkbox for event registration. Its ability to handle complex registrations has made planning events much easier
July 28, 2024
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Otis M
Enhanced Business Insights: Checkbox's Detailed Analytics for Customer Needs
As a business owner, I appreciate the detailed analytics provided by Checkbox. It helps me understand customer needs better
July 21, 2024
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Deborah Davis
Patience Required: Great Features but Slow Speeds
I believe Checkbox is a great tool if you're not in a hurry. The surveys are well-designed and the data collection is top-notch, but the process of creating a survey is incredibly slow, to the point of being frustrating. My university bought this software and we are required to use it instead of Survey Monkey. The vendor responded to my feedback, stating that the latest version of Checkbox should be faster due to improvements in caching. They suggested that if I'm still facing performance issues, it could be because my self-hosted installation doesn't have sufficient server resources for my database size. They advised me to reach out to their support team for guidance on potential adjustments or server setup recommendations.
July 15, 2024
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Michael
Great Value for Your Investment
Overall, I've had a positive experience with Checkbox. The support has been good and they're releasing a new version that may provide a better interface and faster response. It does what it promises, so I'm satisfied so far. The cost of Checkbox was a significant factor compared to other survey software. Some are quite expensive, so if you're unsure about the responses and results you'll get, it's smart to make a smaller investment. It has the same features as others, but was several thousand dollars cheaper annually. The web interface is a bit clunky and can be slow. Also, the security setup is strange, as you set it up on a folder, then an individual survey. It's not the most intuitive interface, but once you get used to it, it gets the job done. If cost is a crucial factor, I would recommend checking it out.
July 9, 2024
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Patricia Davis
Effortless Survey Creation
The customizable templates allow me to quickly set up projects for unique client experiences. I have almost nothing to complain about.
July 2, 2024
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Nyx
Effective Employee Feedback with Checkbox
As an HR professional, I've utilized Checkbox for employee feedback and found it to be highly effective. The anonymous response feature has encouraged more honest and constructive feedback
June 24, 2024
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Isabella B
Customization Empowers Brand Alignment: A Marketer's Review of Checkbox
As a marketer, the customization options in Checkbox have allowed me to create branded surveys that align with our company's image
June 18, 2024
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Jessica
Craft Efficient Surveys with Checkbox
I find the Checkbox software good and user-friendly. I value its features that enable me to gather large amounts of data for any branching. However, I'm disappointed that it lacks email access for marketing and other purposes.
June 10, 2024
