What is Cashfree?
Pros from reviewers
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Easy Integration: Cashfree software is easy to integrate, making it a convenient choice for businesses of all sizes
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Multiple Payment Options: Cashfree provides multiple payment options, giving customers the flexibility to choose their preferred method of payment
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User-Friendly Interface: The software has a superior user interface compared to many other payment gateways, making it easy for users to navigate and use
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Efficient Support: Cashfree offers quick and efficient support, ensuring any issues or queries are addressed promptly.
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Quick Settlements: The software offers quick settlements, ensuring businesses can access their funds in a timely manner
Cons from reviewers
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Limited webhook functionality: The software's webhook functionality has been reported to be limited, which can restrict its usefulness for some businesses.
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Slow customer service response: Some users have expressed dissatisfaction with the speed of customer service responses, suggesting that this area could be improved
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Low success rate of payments: Compared to other payment gateways, Cashfree has been reported to have a lower success rate of payments, which can be a significant drawback for businesses
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Non-intuitive dashboard: Some users find the dashboard less intuitive than those of other payment gateways, which can affect the user experience
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Limited customer support: Despite the software's ease of use and quick settlements, users have reported a lack of direct contact, particularly over phone calls
Main features
Starting Price
Free Plan
Instant settlements
Low transaction fees
Customized payment pages
Multiple payment modes
24/7 customer support
Starting Price
N/A
Free Plan
No
Instant settlements
Low transaction fees
Customized payment pages
Multiple payment modes
24/7 customer support
How Cashfree compare to similar software?
Product
Price
N/A
Free plan
No
Main features
Pros
Cons
Alternatives
Deal
No available deal at the moment
Who is Cashfree best for according to our reviewers?
Small to Medium-sized Businesses: These businesses can benefit from Cashfree's competitive rates, easy integration, and multiple payment options. The software also offers a user-friendly interface and an admin dashboard for easy management
Tech Startups: Startups can benefit from Cashfree's advanced features like AUTO UPI, Cashgramme, and AUTO Collect. The software's quick and efficient support can be valuable for startups that need to resolve issues promptly
Dissatisfied Users of Other Payment Gateways: Users who are not satisfied with their current payment gateways might find Cashfree a better alternative due to its simpler integration, better user interface, and improved dashboard. The software's moderate success rate of payments can also be a selling point.
Freelancers and Independent Contractors: These users can appreciate the simplicity of Cashfree, its payment link feature, and the option to manually send payment links via email or SMS. The software's user-friendly interface and good navigation can be a plus for individuals who are not tech-savvy
E-commerce Websites: Cashfree is ideal for e-commerce websites due to its easy integration, payment link feature, and low transaction charges. It also provides email notifications about bank holidays, which can be crucial for e-commerce operations
Cashfree Reviews
4.2
Cashfree rating
4.5
Ease of use
4.5
Customer service
4.4
Value for money
4.3
Likelihood to recommend
4.5
Features
28 Cashfree Reviews
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Karen N
Subscriptions Feature Boosts Customer Retention
The Subscriptions feature has made recurring billing a breeze, improving our customer retention significantly
August 4, 2024
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Grace
Streamlining Vendor Payments with Payouts Feature
I have found the Payouts feature particularly useful in streamlining our vendor payments, saving us considerable time and effort
July 30, 2024
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Oslo D
Appreciating the Unique Approach of Cashfree: A Personal Review
I've found Cashfree to be a cost-effective solution for my needs. The team, especially Vishwajeet Singh from the management, has a unique approach that may come off as direct, but I appreciate their straightforwardness. While I initially had some hiccups with the technical support, I realized it was a part of the learning curve. I submitted my documents and was eager to experience the dedicated service they promote online. It was a different experience, but I believe it's all part of their unique approach. I've also tried services like Razorpay and PayU, but I find Cashfree to have its own charm and advantages. If you're interested in learning more about Cashfree, I recommend searching for Cashfree Honest Review on Quora on Google. You'll find a variety of perspectives that may help you understand the service better. If I could, I would give them a solid 5 stars for their overall service. It's been a unique journey, but one I've come to appreciate!
July 21, 2024
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Grady S
Unexpected Charges but Excellent Customer Service: My Experience with Cashfree
I was thrilled when I signed up for Cashfree, especially because they claimed to have no maintenance fee. To my surprise, I noticed a charge of Rs.4999 + GST in my account for Annual Maintenance Charges. But, the best part was their account managers who were always there to assist me. They were unable to resolve my issue immediately, but their dedication to finding a solution was commendable. I would personally recommend Cashfree for their proactive customer service. It's like a surprise package, you never know what extra benefits you might end up receiving!
July 13, 2024
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Sharon A
Significant Improvements Needed
While I don't find Cashfree completely unsatisfactory, it doesn't quite measure up to Razorpay. However, it has made significant improvements and I believe it will soon address its payment issues and offer more advanced features essential for businesses. It has a superior user interface compared to many other payment gateways and provides quick, friendly, and helpful customer service. It's also very easy to integrate. On the downside, the success rate of payments is low, the dashboard isn't very intuitive, and the webhook functionality is limited. I chose Cashfree for its simpler integration, easy-to-understand documentation, and friendly support. I switched to Cashfree due to its moderate success rate of payments, better user interface, and improved dashboard.
July 6, 2024
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Gary Davis
Revolutionizing Payment Management with Cashfree's Auto Collect Feature
Cashfree's Auto Collect feature has revolutionized the way we manage our payments, making it easier to track and reconcile transactions
June 29, 2024
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Jean Miller
Simplifying Payment Collection with Ease
The Cashfree dashboard is nice and simple, offering a payment link to share with clients and enabling website integration for payment collection. However, I think the customer service could be better. I faced several problems during account setup.
June 23, 2024
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Christopher Johnson
Commendable Customer Support: Prompt, Professional, and Always Ready to Assist
The customer support team at Cashfree is commendable. They are prompt, professional, and always ready to assist
June 16, 2024
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Jacob Miller
Excellent Service. Support Team is Outstanding.
I am running my Ecommerce website with just two options: COD and Cashfree. Initially, they held my amount for 1 month due to my account not being activated on the back end. It took 24 hours to get everything cleared. Now, payments are a breeze. I love their support.
June 10, 2024
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Jason B
Exploring Cashfree: A Unique Approach to Customer Service
I've had an intriguing journey with Cashfree, which I find to be an interesting platform. I've been an active Cashfree user for about a year, although I was primarily using Razorpay. I decided to give Cashfree a shot for 1 days and was pleasantly surprised to receive 2 orders within the first 3 days. Now, they are asking me to share documents that I had already submitted at the time of activation. I've repeatedly requested a list of accepted documents to submit, and they've assured me that my account manager will get in touch within 48 hours. I find this to be a unique approach to customer service and I'm looking forward to the call. I believe this is a novel way of doing things and I would recommend giving it a try!
June 3, 2024
