6 Best Alternatives to 8x8 in March 2025

Dialpad has more positive reviews than 8x8: 87 vs 71

Dialpad is better at support than 8x8: 4.5 vs 3.5

Dialpad is easier to use than 8x8: 4.5 vs 4.2

Dialpad is more suitable for small businesses thanks to its good value for money than 8x8: 4.3 vs 4.0

Dialpad is more versatile than 8x8: 82 vs 38

I believe 8x8 is a good alternative to Dialpad because of its comprehensive set of features and cost-effectiveness. Unlike Dialpad, 8x8 provides unlimited calling not just within the U.S and Canada, but also up to 47 countries depending on the plan you choose. This can be a significant advantage for businesses with international operations or clientele. Moreover, 8x8 offers robust integration with popular business tools such as Salesforce, Zendesk, and Microsoft Dynamics which can greatly enhance productivity.

Another reason to consider 8x8 is its advanced analytics capabilities. It offers detailed call quality reports and usage analytics which can help in optimizing business operations. In terms of pricing, 8x8 offers more flexibility with plans starting as low as $12 per user per month, making it a more affordable option for small businesses compared to Dialpad.

I have tested both 8x8 and Dialpad and found that they have some key differences. 8x8 is a unified communications platform that offers voice, video, chat, and contact center solutions. It's known for its robust feature set, including team messaging, analytics, and third-party integrations. However, it can be a bit complex to set up and use.

Alternatively, Dialpad is a cloud-based business phone system that is designed to be simple and user-friendly. It offers voice, video, and messaging services, but does not include a contact center solution. Dialpad stands out for its voice intelligence technology, which can transcribe calls in real-time and provide insights based on the conversation. However, it may not have as many advanced features as 8x8.

Overall, the choice between 8x8 and Dialpad would depend on your specific needs and preferences.

Vonage is better at customer support than 8x8: 3.7 vs 3.5

8x8 is easier to set up than Vonage: 4.2 vs 4.1

8x8 is more suitable for small businesses thanks to its good value for money than Vonage: 4.0 vs 3.8

I believe 8x8 is a great alternative to Vonage for several reasons. Firstly, 8x8 provides an all-in-one cloud solution for voice, video, chat, and contact center which can be tailored to businesses of all sizes. This makes it a versatile option for those looking for a comprehensive communication solution. Secondly, 8x8 offers unlimited calling within 14 countries, while Vonage's unlimited calling is limited to the US and Canada. This makes 8x8 a better option for businesses with international operations. Additionally, 8x8 has robust security measures in place, including end-to-end encryption and compliance with various data protection regulations. Lastly, 8x8 has a more user-friendly interface compared to Vonage, making it easier to navigate and use. Therefore, considering these factors, I would recommend 8x8 as a good alternative to Vonage.

I have researched and found out that 8x8 and Vonage are both leading providers of VoIP services, but they differ in several ways. 8x8 offers a unified communication system, which brings together voice, video, chat, and contact center solutions in one platform. This makes it ideal for businesses looking for an all-in-one solution. On the other hand, Vonage is more focused on providing high-quality VoIP services. It offers a variety of features such as call recording, visual voicemail, and virtual receptionist, making it a great choice for businesses with specific telecommunication needs. In terms of pricing, 8x8 generally offers more competitive rates than Vonage. However, the actual cost will depend on the specific requirements of your business. Both providers offer excellent customer support, but 8x8 has a slight edge with its 24/7 phone and live chat support.

RingCentral MVP has better positive reviews than 8x8: 80 vs 71

RingCentral MVP is better at customer support than 8x8: 4.0 vs 3.5

8x8's user interface is more convenient than RingCentral MVP: 4.2 vs 4.0

RingCentral MVP has more options than 8x8: 79 vs 38

3CX has better positive reviews than 8x8: 90 vs 71

3CX is better at customer support than 8x8: 4.5 vs 3.5

3CX's user interface is more convenient than 8x8: 4.5 vs 4.2

3CX pricing plans are more competitive than 8x8: 4.4 vs 4.0

3CX has more options than 8x8: 110 vs 38

I believe 3CX is a strong alternative to 8x8 due to several reasons. Firstly, 3CX provides an open-platform system, which means it can integrate with a wide range of other software and hardware. This flexibility can be a game-changer for businesses with specific needs. Secondly, 3CX offers a free version of its software, allowing businesses to test out the service before committing financially. This contrasts with 8x8, which only offers paid plans. Furthermore, 3CX has a reputation for excellent customer service and support, ensuring that any issues are resolved quickly and effectively. Finally, 3CX's pricing structure is generally considered more transparent and straightforward than 8x8's, making it easier for businesses to budget for their communications needs.

I have researched and found some key differences between 3CX and 8x8, two popular communication software. 3CX is a software-based private branch exchange (PBX) provider for Windows. It offers features like call switching, routing, and queuing. The system's interface is web-based which makes it easier to manage. On the other hand, 8x8 provides Voice over IP products, including cloud-based voice, contact center, video, mobile and unified communications solutions for businesses. It tends to be more user-friendly and offers more features in terms of video conferencing and team messaging.

While both offer solid communication solutions, the choice between 3CX and 8x8 would largely depend on the specific needs of your business. If you are looking for a cost-effective solution with a simple setup and management, 3CX might be preferable. However, if your business requires comprehensive features like video conferencing and team messaging, you might want to consider 8x8.

Nextiva is better at support than 8x8: 4.0 vs 3.5

8x8 is easier to use than Nextiva: 4.2 vs 4.0

8x8 is more suitable for small businesses thanks to its good value for money than Nextiva: 4.0 vs 3.9