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8 Best Alternatives to tawk.to in September 2024

Alternatives & Competitors to tawk.to

  1. 1

    Freshdesk

    90% off the Pro plan for 1 year
  2. 2

    LiveChat

    $150 credits (Team, Business and Enterprise Plans)
  3. 3

    Intercom

    1 year free on the Advanced plan
  4. 4

    Zendesk

    6 months free
  5. 5

    Freshchat

    90% off the Pro plan for 1 year

Here are competitors or alternatives to tawk.to and other similar Customer Support software. You need to consider some important factors when choosing a tool like tawk.to for your business: the main features of each solution, ease of use of user interface, pricing or value for money for instance. Each software has its pros and cons so it's up to you to choose the best alternative to tawk.to that meets the needs of your small business. To help you compare each app and choose the right solution, we have put together a list of the best competitors of tawk.to. Discover sofware like Freshdesk, LiveChat, Intercom or Zendesk.

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List of Alternatives to tawk.to

From Customer Support tools, we have selected the best alternatives to tawk.to based on reviews for each solution and similarities with tawk.to. Of course, each solution has its benefits and drawbacks, and its own features but, whether you are a small business, a startup or a large enterprise, you will find the right choice that empowers your projects.

logo freshdesk

1. Freshdesk

Customer service software to optimize your client communication

4.4 (24 reviews)
1 deal available | Redeemed by 321 members
Customer Support

90% off the Pro plan for 1 year

Save up to $100,000

Freshdesk's intuitive helpdesk solution helps customer service teams optimize their collaboration, better organize their requests, and provide faster and more targeted responses.

logo livechat

2. LiveChat

Customer service and chat software

4.3 (20 reviews)
1 deal available | Redeemed by 191 members
Customer Support

$150 credits (Team, Business and Enterprise Plans)

Save up to $150

LiveChat gives you access to easy-to-use applications to contact your website visitors directly through a live chat window, and thus increase your chances of conversion.

logo intercom

3. Intercom
Popular

Strengthen relationships with your customers with an online messaging system.

4.3 (24 reviews)
1 deal available | Redeemed by 925 members
Collaboration Customer Experience AI Customer Support

1 year free on the Advanced plan

Save up to $3,108

Intercom, especially thanks to AI, help you easily set up the right messaging experience, including bots, emails, messages, or even help centers, to build relationships with your customers throughout their journey.

logo zendesk

4. Zendesk

Create a customer success support suite that is accessible and available to your customers at all times.

4.2 (25 reviews)
1 deal available | Redeemed by 1019 members
Customer Experience Customer Support CRM AI Customer Support

6 months free

Save up to $50,000

Zendesk leverages AI to ensure you can be available on any channel, at any time, quickly addressing your customers' requests and resolving their problems.

logo freshchat

5. Freshchat

A centralized and optimized messaging service

3.9 (24 reviews)
1 deal available | Redeemed by 209 members
Customer Support

90% off the Pro plan for 1 year

Save up to $100,000

Freshdesk Messaging is the tool that will allow you to optimize your customer service by communicating with your prospects through various messaging channels. The centralization of all your conversations in one inbox, as well as the creation of chatbots, will boost the efficiency of your team and the satisfaction of your customers.

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Tidio Logo

6. Tidio

Chat. Connect. Convert.

4.3 (24 reviews)
Customer Support

Tidio is a powerful live chat and chatbot platform that helps businesses increase their customer engagement and boost sales. With Tidio, businesses can provide real-time support to their website visitors, capture leads, and automate customer interactions.

drift logo

7. Drift

Connect, convert, close

4.6 (24 reviews)
Customer Support

Drift is a conversational marketing platform that unites marketing and sales in real-time conversations with customers. Its software is designed to engage website visitors through live chat and chatbots, allowing businesses to qualify leads, book meetings, and provide personalized customer support directly.

crisp logo

8. Crisp

Experience Clarity with Crisp!

4.5 (24 reviews)
Customer Support

Crisp is a customer communication software that offers live chat, email, messenger, and in-app messaging services. It enables businesses to interact with customers across various platforms in real-time. Features include automated responses, user segmentation, and analytics. Crisp also integrates with several third-party apps like Slack and HubSpot for streamlined operations. It's suitable for businesses of all sizes looking to improve customer engagement and support.