Pros from reviewers

• Saves time: The software saves users a lot of time, which can be used on other business aspects, making it a highly efficient tool

• Collaborative features: Microsoft Word offers collaborative features via OneDrive, pre-made templates, and extensive features that help achieve the desired outcome, making it a versatile tool for various document creation needs.

• High-quality document creation: Microsoft Word allows for the creation of high-quality documents quickly and accurately, thanks to built-in features like spell checker, templates, and the ability to add pictures and modify text

• Standard in most businesses: Microsoft Word is a standard software in most businesses, making it a vital tool for professional communication and document creation

• Accessible and affordable: The software is accessible to end-users, allowing households to get the product at cheaper rates, making it a cost-effective solution for document creation

Cons from reviewers

• Limited Collaboration Features: Compared to competitors like Google Docs, Microsoft Word's collaboration features are often seen as lacking. This can be a significant disadvantage for teams that require real-time collaboration and document sharing.

• High Price: Microsoft Word is often criticized for its high cost, which many users find excessive for the features it offers. This often leads users to resort to illegal copies or cheaper alternatives

• Cluttered Ribbon Interface: Despite its extensive features, Microsoft Word's ribbon interface can be overwhelming and difficult to navigate, making it challenging to locate specific tools

• Poor Customer Support: Many users have reported issues with Microsoft's customer support, describing it as inefficient and unhelpful, particularly when dealing with complex issues or account management

• Buggy and Requires High-End System: Microsoft Word can be buggy at times and demands a high-end system for seamless operation. This can be a significant drawback for users with lower-end systems